Activia for Recruitment Training
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Hr Training Courses

Training courses in HR and Recruitment

Enhancing HR with professional structure
HR Training Courses from Activia

About HR and Recruitment training

Good HR practice is at the core of any successful organisation, and it is essential to keep the culture and operation consistent throughout. This means that values and best practice need to be communicated to all levels of management and supervision, and best outcomes are achieved through training, so that messages and good intentions are reinforced with the acquisition of key skills and solid understanding of concepts.

How can Activia's HR courses help you?

Whether you're an HR professional or a manager leading a department or team, you will find courses that will meet your needs.

Our HR for Non HR Managers workshop is designed to help managers and supervisors understand key HR concepts and issues they are expected to deal with as part of their jobs, from performance reviews to crafting the perfect job description and finding the best candidates. This will reduce the workload on the HR department by removing the likelihood of problems before they arise.

We also deliver courses on specific HR topics which often need detailed attention (click the buttons on the right for more information):
Managing Conflict enables delegates to understand types of conflict, how it arises, and how to resolve it in a non-confrontational way.
Recruitment Interviewing is a comprehensive course which covers employee search and screening as well as teaching key skills that will ensure a well-prepared and effective interview.
We recognise the effects that faster-paced business environments have, so we also run two courses on Stress Management – one dealing with managing your own stress levels, and the other with the stress of your team.

Related Courses

You will find related training courses in our HR, Training and Recruitment section.

Essential HR for Non HR Managers

Course Outline

Duration: this is a one-day training course

training-courses-in-hr-and-recruitment

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
Defining Human Resources
• The Basics of HR Management  • Case Study: Expansion Staffing 
Building a Skills Inventory
Human Resource Forecasting
• Extrapolation  • Indexation 
Job Descriptions
• Preparing a Job Description  • Your Job Description 
Finding Candidates
• Sources of Job Applicants 
Planning Training
• The Training Cycle  • Internal vs External Training 
Performance Reviews
• Performance Review Problems  • Performance Management Checklist  • Case Study: Who will be the Best at Performance Reviews?  • Dissecting a Performance Review  • Identifying Behaviours 
Discipline
• The Four Step Disciplinary System  • A Discipline Checklist for a Supervisor 
Termination of Employment
• Letting Staff Go  • Exercise : How to Fire an Employee 
A Personal Action Plan

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Managing Conflict and Resolving Disputes

Course Outline

Duration: this is a one-day training course

training-courses-in-hr-and-recruitment

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
Defining Conflict
• What is Conflict? 
Types of Conflict
• Inner Conflict  • Group Conflict  • Intergroup (or Structural) Conflict 
Open Conflict vs Hidden Conflict
Conflict Resolution Style Questionnaire
• The Questionnaire  • Interpretation  • Pros and Cons 
Seven Steps to Ironing Things Out
Conflict and Its Resolution
• Visualising Conflict  • Conflict Resolution Process  • A Strategy for Conflict Resolution 
Facilitating Conflict
• Facilitation Overview  • Managing Differences Collaboratively  • Resolving the Issue  • Practical Application 
Making Interventions
• Defining Interventions  • Wording Interventions  • When one person dominates the discussion  • Telling Versus Asking  • Dealing with Resistance  • Resistance Scenarios  • Workshop Wrap-Up 
A Personal Action Plan

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Interviewing for Successful Recruitment

Course Outline

Duration: this is a one-day training course

training-courses-in-hr-and-recruitment

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
• Learning Objectives 
Determining the Skills You Need
• Technical Skills 
Finding Candidates
• Types of Candidate Search  • Alternative Methods 
Advertising Guidelines
• Five Key Points  • Other Tips  • Ten Tests for Advertising 
Screening CVs
• The Screening Process  • Using the Screening Guide  • Developing a Guide 
Interviewing Barriers
• Leniency or Stringency  • Halo/Horn Effect  • Error of Central Tendency  • Stereotyping 
Non Verbal Communication
• Interpretation of Gestures  • The Best Vacation 
Types of Questions
• Open Questions vs. Closed Questions  • Probing 
Traditional vs Behavioural Interviews
• Traditional Interviews  • Purpose of Behavioural Interviewing 
Listening for Answers
• Listening Problems  • Active Listening 
Difficult Applicants
• Sample BDI Questions  • Difficult Applicants 
Interview Preparation and Format
• Interview Preparation  • The Interview Format  • Before the Interview  • During the Interview  • Closing the Interview 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Managing Your Stress

Course Outline

Duration: this is a one-day training course

training-courses-in-hr-and-recruitment

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
Defining Stress and How it Affects Us
• Holmes-Rahe Stress Rating  • Stress and Your Health 
What is Stress About ?
• Changing Lifestyles  • Power  • Self-Esteem  • Change 
Your Change-Friendly Quotient
• Part 1: You  • Part 2: Home  • Part 3: Work 
Stress and Time
• Discussion on Time Management techniques 
The Stress Tax
• Costs of Stress  • Symptoms of Stress Overload 
Managing Stress
• Personality  • Nature of Organisation  • Quality of Support 
Stress and Gender
• Patterns of Stress Levels 
Taking Care of Your Body and Mind
• Nutrition  • Exercise  • Relationships  • Relaxation 
Three Basic Stress Management Strategies
• Alter  • Avoid  • Accept 
The Less Stress Lessons
• Simple Remedies  • Drainers and Fillers 
Plan for the Future
• Personal Planning Guide 
A Personal Action Plan

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Managing the Stress of Your Team

Course Outline

Duration: this is a one-day training course

training-courses-in-hr-and-recruitment

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
Stress and its Effects
• What is Stress?  • Healthy Stress  • Impact on the Workplace  • Reduced Performance  • Absence and Turnover  • Measuring Absence and Turnover  • Motivation and Job Satisfaction  • Burnout 
Organisational Factors
• Working Conditions  • Work Overload  • Work Underload  • Responsibility  • Job Security  • Change  • Interpersonal Demands  • The Working Environment  • Role Ambiguity  • Role Conflict 
Personality Profiles and Types
• Stress and Personality Profiles  • Stress and Personality Types  • The General Adaptation Syndrome  • Symptoms of Stress 
Managing Stress in the Workplace
• The Role of Management  • The Role of the Individual  • Support Programmes 
Personal Coping Strategies
• Anxiety Management  • Cognitive Restructuring  • Appraisal Focused Coping  • Problem Focused Coping  • Emotion Focused Coping 
A Personal Action Plan

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Prices for HR and Recruitment training

Please note : all prices exclude VAT.

Scheduled public classes

[The simplest and most cost-effective option for 1, 2 or 3 delegates]
If you book in advance, Early Bird prices start at just £309
•  HR for Non HR Managers
 
First delegate: £349
2nd delegate: £315
3rd delegate +: £279 each
•  Managing Conflict
 
First delegate: £349
2nd delegate: £315
3rd delegate +: £279 each
•  Recruitment Interviewing
 
First delegate: £249
2nd delegate: £219
3rd delegate +: £189 each
•  Managing Your Stress
 
First delegate: £299
2nd delegate: £269
3rd delegate +: £239 each
•  Managing the Stress of Your Team
 
First delegate: £349
2nd delegate: £315
3rd delegate +: £279 each
NOTE   [click to show/hide]
To view scheduled dates, click the "Dates" button on the right

Training at your offices

[A convenient and very cost-effective option for groups of delegates]
•  HR for Non HR Managers
 
First delegate: £529
Extra delegates: £50 each
(Price per day)
•  Managing Conflict
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
•  Recruitment Interviewing
 
First delegate: £499
Extra delegates: £45 each
(Price per day)
•  Managing Your Stress
 
First delegate: £499
Extra delegates: £45 each
(Price per day)
•  Managing the Stress of Your Team
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
NOTES   [click to show/hide]

Scheduled dates for our public classes

Prices vary, and in general, the earlier you book, the lower the price.
Our small class sizes mean that classes are often full, so it's usually best to book as soon as you can.   So don't be disappointed by leaving it too late!

If you see classes at higher prices set to run over the next few days, these are empty classes and if you book, you may be the only delegate attending.

NOTE : prices are per delegate and exclude VAT.

Click on the links in the right panel for outlines and more information on any course.
View scheduled dates for the course you want by clicking on "Show/Hide Dates" in the relevant blue panel below.
Click on 'Book now' against the class you wish to book.

HR Skills

 Application/Subject
Level
Date
Centre
Price
 
HR for Non HR Managers
[ Click to Show/Hide Dates +/– ]
Jun 23, 2015
Manchester Princess Street
£349
Book Now
Aug 4, 2015
Manchester Princess Street
£322
Book Now
Need another date or location ?   Click to schedule your own class from £399.

Managing Conflict

Managing Conflict
[ Click to Show/Hide Dates +/– ]
Jun 18, 2015
Manchester Princess Street
£349
Book Now
Jun 25, 2015
Slough
£325
Book Now
Jul 30, 2015
Manchester Princess Street
£322
Book Now
Need another date or location ?   Click to schedule your own class from £399.

Recruitment Interviewing

Recruitment Interviewing
[ Click to Show/Hide Dates +/– ]
May 26, 2015
Manchester Princess Street
£229
Book Now
May 27, 2015
Bristol
 
**Full**
Jun 3, 2015
London Baker Street W1
£249
Book Now
Jun 10, 2015
Nottingham
£249
Book Now
Jun 23, 2015
Reading Green Park
£249
Book Now
Jun 24, 2015
Milton Keynes
 
**Full**
Jun 24, 2015
Leeds
£249
Book Now
Jun 30, 2015
Tower Bridge
£249
Book Now
Jul 1, 2015
Birmingham City Centre
£249
Book Now
Jul 7, 2015
Bristol
£249
Book Now
Jul 8, 2015
Manchester Princess Street
£239
Book Now
Jul 15, 2015
Slough
£239
Book Now
Jul 15, 2015
London Baker Street W1
£239
Book Now
Jul 21, 2015
Nottingham
£239
Book Now
Aug 4, 2015
Milton Keynes
£229
Book Now
Aug 4, 2015
Leeds
£229
Book Now
Aug 5, 2015
Reading Green Park
£229
Book Now
Aug 11, 2015
Birmingham City Centre
£229
Book Now
Aug 12, 2015
Tower Bridge
£219
Book Now
Aug 18, 2015
Manchester Princess Street
£219
Book Now
Aug 19, 2015
Bristol
£219
Book Now
Aug 25, 2015
London Baker Street W1
£219
Book Now
Aug 25, 2015
Slough
£219
Book Now
Need another date or location ?   Click to schedule your own class from £299.

Stress Management

Managing Your Stress
[ Click to Show/Hide Dates +/– ]
Jun 2, 2015
Manchester Princess Street
£284
Book Now
Jul 8, 2015
Manchester Princess Street
£286
Book Now
Aug 19, 2015
Manchester Princess Street
£259
Book Now
Managing the Stress of Your Team
[ Click to Show/Hide Dates +/– ]
May 28, 2015
Manchester Princess Street
 
**Full**
Jul 9, 2015
Manchester Princess Street
£336
Book Now
Aug 20, 2015
Manchester Princess Street
£309
Book Now
Need another date or location ?   Click to schedule your own class from £399.
Quick Links

Information

About HR and Recruitment
Delegate Feedback
Prices
Dates

Course outlines

Click on a course title to view the outline.
HR for Non HR Managers
Managing Conflict
Recruitment Interviewing
Managing Your Stress
Managing the Stress of Your Team

Contact details

Phone:
Sales & Bookings:   0845 230 6150
Customer Service:   0845 230 6159
Accounts:                 0845 230 6157
Fax:    
All departments:     08703 500 151
Email:
Click to  

Course Summaries for Hr Training Courses

HR for Non HR Managers

This intensive one-day workshop deals with the HR issues that many managers and supervisors are expected to deal with as part of their jobs. It introduces human resource concepts and covers the key areas of performance reviews, disciplne and termination as well as related concepts like absenteeism, diversity and benefits.

Delegates who attend should be: Managers and supervisors, present and aspiring, who want to develop an understanding of the human relations issues that form a growing part of management in any organisation.

Managing Conflict

This one-day workshop enables delegates to develop an understanding of, and a trust in, shared goals, and how to inspire openness, discipline, and creativity so that people work for mutual benefit. It also covers strategies for coping with conflict, and when and how to use them to enhance practical leadership skills.

Delegates who attend should be: Managers and supervisors, present and aspiring, who want to develop a positive and effective approach to dealing with workplace conflict, to avoid confrontational situations and achieve positive outcomes.

Recruitment Interviewing

This one-day workshop concentrates on defining the required skill sets, finding candidates, pre-interview preparation, developing questions and their value, and interview techniques that get specific, behavior-based examples of past performance.

Delegates who attend should be: Managers and supervisors, present and aspiring, who want to become more effective in preparing, conducting and evaluating interviews.

Managing Your Stress

This one-day workshop explores the harmful long-term effects of stress on our mental and physical health and provides suggestions for managing individual stresses more effectively. It defines and explains stress, and covers strategies such as changes in lifestyle, stress management techniques such as relaxation and exercise, and the use of music or humour in dealing with stress.

Delegates who attend should be: Managers and supervisors, present and aspiring, who want to understand stress and how to deal with its effects on their own performance and that of staff who report to them.

Managing the Stress of Your Team

This hands-on one-day course has been designed as a workshop where people can define and quantify stress in the workplace, measure its effects on the organisation, identify organisational and individual influences on stress, manage stress in the workplace, and develop personal coping strategies.

Delegates who attend should be: Anyone who manages a team of people in an environment that is subject to high stress levels, such as fast-paced activity, a high rate of change, or situations where a high degree of personal responsibility is required.

Quality Assured Training

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Contact Us

Activia Training
Head Office:
    Regus House, 268 Bath Road
    Slough,   SL1 4DX

Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157

HR Training Courses from Activia

We can provide training courses for HR Development at any of our sixteen centres UK wide, or we can come to your offices – if you have groups of staff, this is a particularly convenient, flexible and cost effective option.

We have been training since 1995 and have continually developed our philosophy of high quality, flexible and cost effective provision of training courses for HR Development.   This means you can be confident that we have the expertise, and the experience, to give all you need with courses for HR Development.

Call us now on 0845 230 6150 or request a free callback.

Quality Assurance