Activia for Management Skills Training
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Management Skills Training Courses

Training courses in Management Skills

Acquiring the skills needed for professional management
Management Skills Training Courses from Activia

About Management Skills training

Many people occupy management positions without having been trained in essential aspects of the role. They have achieved their progress through experience in the job, technical or job-related expertise, or exam-based qualifications. If this is the situation, it is not enough.

The acquisition of core management skills enables people to see their roles in a new light: not just to learn how to do things, but what is important, how to prioritise, and recognise the importance of key factors like communication and structure.

Why is training in Management Skills important?

Without a good understanding of the basic principles of management, or the ability to make decisions and deal with change in a professional manner, any manager will struggle to perform at their best.

By attending a training course, even the most experienced manager will acquire new ideas or be reminded of things which they may have sidelined; new or aspiring managers will find the experience utterly uplifting.   All will return to work energised and ready to put their skills into action.

When you remember that these people run the organisation at all levels, how can you afford not to make them more effective?

How do Activia's Courses Help You?

Our management skills training courses are provided in two ways.

The first is to provide a general overview of what is needed, in either a one-day or a two-day format. These courses cover an understanding of management, motivation and learning, as well as practical aspects like setting objectives and coaching. The two day course also covers topics like assertiveness, delegation, feedback and even dealing with difficult situations. If you can spare the additional day, you will find it extremely rewarding.

The second set of courses deal with specific skills.
Our Decision Making course ensures that delegates have the skills and confidence to not only make decisions, but to do so is an informed, rational and productive way.
In response to the growing need for Change Management skills in a world where the rate of change is continually increasing, our course provides an understanding of the nature of change as well as subjects like dealing with resistance, stress and even anger.

As with all our training, these courses set delegates up with skills for life. What better investment can a company make than enhancing the ability of its key staff to manage the organisation in a professional and more effective way?

Related Courses

You will find related training courses in our Management section.

Feedback from delegates on our Management Skills courses

Average Review 4.4/5 based on 65 reviews.

"A very good course with many guidelines and great advice given."     Angela Lewis     Feb 19 2015    

"Graham was enjoyable to spend the day with and has an amazing zest for the subject and very good at keeping your attention. "     Neil Stackhouse     Feb 11 2015    

"Tutor was very enthusiastic"     Michael Sturdy     Feb 9 2015    

"The instructor was excellent and kept the group engaged all day challenging our thinking."     Vincent Winslow     Feb 9 2015    

"A well organised and informative course. Enjoyed all of the course thoroughly."     Craig White     Feb 9 2015    

"The tutor made the course work by the way we delivered, he was very good."     Sheaun Carpenter     Feb 9 2015    

"The course was well presented and very clear and concise It was very interesting and I have learnt a lot."     Chris Marshall     Jan 27 2015    

"I really enjoyed the 2 days and found the course really interesting and informative "     Phil Waterhouse     Jan 27 2015    

"the facilitiator was excellent, training was very engaging, informative and provided many tools and skills to enable me to progress my career into management."     Annmarie Lewis     Jan 15 2015    

"the training was very interactive and engaging for all candidates, the trainer was very friendly, informative and supportive."     Annmarie Lewis     Jan 15 2015    

"Great positive trainer who was engaging and very knowledgeable. "     Shaun Melia     Dec 16 2014    

"Enjoyable and informative course given by a trainer who presented the course material very well."     Andrew Crawford     Dec 16 2014    

"the trainer was very very good"     Dave Johnston     Nov 27 2014    

"Course tutor was great, and a small group meant that everyone was heard. "     Jan Nichol     Sep 25 2014    

"Thoroughly enjoyed the course and would not hesitate to return."     Daniel Elliott     Sep 11 2014    

"Thank you so much to Simon who was a great facilitator. he was kind and patient and brilliant at really capturing the needs of us both. Thank you! "     Olivia Metcalfe     Sep 8 2014    

"The training, the trainer and the facilities were excellent"     Ruth Eckersley     Aug 11 2014    

"The role playing was particularly effective for what we were doing."     Jonathan Hemingway     Jul 30 2014    

"As the training was 1-2-1, Steve was able to tailor the sessions to include aspects specific to me and my new role."     Julie Skelton     Jul 21 2014    

"I thoroughly enjoyed the course"     Dawn Smallman     Jun 19 2014    

Management Skills: Performance Management Foundation

Course Outline

Duration: this is a one-day training course

 

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Course Introduction
• Knowledge Skills Checklist 
Leadership versus Management
• Adairs Top Leadership Qualities  • Action Centred Leadership  • Management Styles 
Learning
• A Definition Of Learning  • Some Learning Methods 
Motivation
• Herzbergs Theory of Motivation  • Motivation Checklist  • Motivation From the Front Line 
Performance Management
• Skill / Will Matrix  • Applying the Skill / Will Matrix  • Managing Poor Performance  • Overcoming Performance Blockages 
Coaching
• What is Coaching?  • What is NOT Coaching?  • Why Coach?  • Who Needs Coaching?  • Essential Coaching Skills / Qualities  • Differences Between Training and Coaching  • Coaching Styles Questionnaire  • Questioning Skills  • Open Questions Exercise  • The G.R.O.W. Approach  • G.R.O.W – Some Questions To Ask  • A Suggested Coaching Process 
Setting SMART Objectives
• Setting Goals  • SMART Goals  • Measurability of Objectives  • Defining Standards Exercise 
A Personal Action Plan

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Management Skills: Beyond the Basics

Course Outline

Duration: this is a one-day training course

 

Content covered

A Personal Action Plan
Course Introduction
• Knowledge Skills Checklist 
Delegation
• What is Delegation?  • The Five Levels of Delegation  • Five Steps to Delegation  • When Delegation isn’t Possible  • Delegation – Benefits and Barriers  • Delegation Process 
Communication
• What is Communication?  • Benefits of Good Communication Skills  • Why Communication Goes Wrong  • Communication Methods 
Assertiveness, Aggressiveness and Passivity
• What is Assertiveness?  • What is Aggressiveness?  • What is Passivity?  • Assertiveness – The 3 Steps  • Assertiveness Practice 
Giving Feedback
• Feedback – The EEC Model  • Receiving Feedback  • Feedback Exercises 
Performance Counselling
• The Performance Counselling (P.C.) Meeting  • Performance Counselling Meeting: Preparation  • Conducting the Performance Counselling Meeting  • Performance Counselling Meeting Process  • Exercise: Friday The 13th!  • Factors to Consider Before Implementing Disciplinary Procedure 
Dealing With Difficult Situations: Case Studies
• New Manager  • Romance in the Office  • Sloppy Work  • Unacceptable Banter  • Resistance to Change  • Dealing with Body Odour  • Clumsy Management 
Practical Ideas to Develop Your Management Skills
• Developing your Knowledge / Experience  • Developing your Skills / Competencies  • Developing your Attitude 

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Effective Decision Making

Course Outline

Duration: this is a one-day training course

 

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
What is Problem Solving
Win Win Decisions
The Problem Solving Model
Phase 1
Phase 2
Phase 3
The Problem Solving Toolkit
Gradients of Agreement
Facts vs Information
Implementing a Decision
Types of Decision
A Personal Action Plan

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Effective Change Management

Course Outline

Duration: this is a one-day training course

training-courses-in-management-skills

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Course Overview
What is Change?
The Change Cycle
Who Moved My Cheese?
The Pyramid Response to Change
A Four Room Apartment
Dealing with Resistance
Strategies for Dealing With Change
Managing Anger
Managing Stress
A Personal Action Plan

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Prices for Management Skills training

Please note : all prices exclude VAT.

Scheduled public classes

[The simplest and most cost-effective option for 1, 2 or 3 delegates]
If you book in advance, Early Bird prices start at just £259
•  Performance Management: Foundation
 
First delegate: £299
2nd delegate: £285
3rd delegate +: £269 each
•  Performance Management: Beyond the Basics
 
First delegate: £299
2nd delegate: £285
3rd delegate +: £269 each
•  Effective Decision Making
 
First delegate: £299
2nd delegate: £285
3rd delegate +: £269 each
•  Effective Change Management
 
First delegate: £299
2nd delegate: £285
3rd delegate +: £269 each
NOTE   [click to show/hide]
To view scheduled dates, click the "Dates" button on the right

Training at your offices

[A convenient and very cost-effective option for groups of delegates]
•  Performance Management: Foundation
 
First delegate: £599
Extra delegates: £50 each
(Price per day)
•  Performance Management: Beyond the Basics
 
First delegate: £599
Extra delegates: £50 each
(Price per day)
•  Effective Decision Making
 
First delegate: £599
Extra delegates: £50 each
(Price per day)
•  Effective Change Management
 
First delegate: £599
Extra delegates: £50 each
(Price per day)
NOTES   [click to show/hide]

Scheduled dates for our public classes

Prices vary, and in general, the earlier you book, the lower the price.
Our small class sizes mean that classes are often full, so it's usually best to book as soon as you can.   So don't be disappointed by leaving it too late!

If you see classes at higher prices set to run over the next few days, these are empty classes and if you book, you may be the only delegate attending.

NOTE : prices are per delegate and exclude VAT.

Click on the links in the right panel for outlines and more information on any course.
View scheduled dates for the course you want by clicking on "Show/Hide Dates" in the relevant blue panel below.
Click on 'Book now' against the class you wish to book.

Effective Management

 Application/Subject
Level
Date
Centre
Price
 
Management Skills (2 days)
[ Click to Show/Hide Dates +/– ]
Jun 9, 2015
Milton Keynes
£551
Book Now
Jun 23, 2015
Manchester Princess Street
£563
Book Now
Jun 25, 2015
Bristol
£551
Book Now
Jun 30, 2015
London Baker Street W1
£557
Book Now
Jul 2, 2015
Bristol
 
**Full**
Performance Management: Foundation
[ Click to Show/Hide Dates +/– ]
Jun 2, 2015
Slough
£257
Book Now
Jun 2, 2015
London Baker Street W1
£299
Book Now
Jun 9, 2015
Leeds
£299
Book Now
Jun 9, 2015
Milton Keynes
£299
Book Now
Jun 11, 2015
Reading Green Park
£299
Book Now
Jun 16, 2015
Birmingham City Centre
£299
Book Now
Jun 18, 2015
Tower Bridge
£275
Book Now
Jun 23, 2015
Manchester Princess Street
£275
Book Now
Jun 25, 2015
Bristol
£299
Book Now
Jun 30, 2015
London Baker Street W1
 
**Full**
Jun 30, 2015
Slough
£299
Book Now
Jul 9, 2015
Nottingham
£299
Book Now
Jul 21, 2015
Reading Green Park
£286
Book Now
Jul 23, 2015
Leeds
£286
Book Now
Jul 23, 2015
Milton Keynes
£286
Book Now
Jul 28, 2015
Tower Bridge
£272
Book Now
Jul 30, 2015
Birmingham City Centre
£272
Book Now
Aug 4, 2015
Bristol
£272
Book Now
Aug 6, 2015
Manchester Princess Street
£272
Book Now
Aug 13, 2015
London Baker Street W1
£272
Book Now
Aug 13, 2015
Slough
£272
Book Now
Aug 18, 2015
Nottingham
£259
Book Now
Performance Management: Beyond the Basics
[ Click to Show/Hide Dates +/– ]
Jun 10, 2015
Milton Keynes
£299
Book Now
Jun 10, 2015
Leeds
£299
Book Now
Jun 12, 2015
Reading Green Park
£299
Book Now
Jun 17, 2015
Birmingham City Centre
£299
Book Now
Jun 19, 2015
Tower Bridge
£299
Book Now
Jun 24, 2015
Manchester Princess Street
£275
Book Now
Jun 26, 2015
Bristol
£299
Book Now
Jul 1, 2015
Slough
£299
Book Now
Jul 1, 2015
London Baker Street W1
£299
Book Now
Jul 10, 2015
Nottingham
£299
Book Now
Jul 22, 2015
Reading Green Park
£286
Book Now
Jul 24, 2015
Leeds
£286
Book Now
Jul 24, 2015
Milton Keynes
£286
Book Now
Jul 29, 2015
Tower Bridge
£272
Book Now
Jul 31, 2015
Birmingham City Centre
£272
Book Now
Aug 5, 2015
Bristol
£272
Book Now
Aug 7, 2015
Manchester Princess Street
£272
Book Now
Aug 14, 2015
Slough
£272
Book Now
Aug 14, 2015
London Baker Street W1
£272
Book Now
Aug 19, 2015
Nottingham
£259
Book Now
Dec 6, 2015
Reading Green Park
£259
Book Now
Need another date or location ?   Click to schedule your own class from £349.

Decision Making

Effective Decision Making
[ Click to Show/Hide Dates +/– ]
Jun 10, 2015
Manchester Princess Street
£299
Book Now
Jun 24, 2015
Manchester Princess Street
£299
Book Now
Jul 22, 2015
Manchester Princess Street
£286
Book Now
Aug 5, 2015
Manchester Princess Street
£272
Book Now
Need another date or location ?   Click to schedule your own class from £349.

Managing Change

Effective Change Management
[ Click to Show/Hide Dates +/– ]
Jun 4, 2015
Manchester Princess Street
£299
Book Now
Jun 17, 2015
Manchester Princess Street
£299
Book Now
Jul 16, 2015
Manchester Princess Street
£286
Book Now
Jul 29, 2015
Manchester Princess Street
£272
Book Now
Aug 27, 2015
Manchester Princess Street
£259
Book Now
Need another date or location ?   Click to schedule your own class from £399.
Quick Links

Information

About Management Skills
Delegate Feedback
Prices
Dates

Course outlines

Click on a course title to view the outline.
Performance Management: Foundation
Performance Management: Beyond the Basics
Effective Decision Making
Effective Change Management

Contact details

Phone:
Sales & Bookings:   0845 230 6150
Customer Service:   0845 230 6159
Accounts:                 0845 230 6157
Fax:    
All departments:     08703 500 151
Email:
Click to  

Course Summaries for Management Skills Training Courses

Performance Management: Foundation

This intensive one-day workshop is designed to develop practical skills in managing others. It deals with Leadership and management styles, managing performance through motivation, coaching and setting S.M.A.R.T. objectives.

Delegates who attend should be: Managers and supervisors, present and aspiring, who want to manage employees in a way that is geared to better results.

Performance Management: Beyond the Basics

This intensive one-day workshop is designed to develop practical skills in managing staff beyond the basics. It ceates an understanding of delegation, communication and assertiveness as a basis for lessons on giving feedback and performance counselling. There is also treatment, via short case studies, of a number of common difficult scenarios, and ends with an extremely useful section which deals with development of delegates general management skills.

Delegates who attend should be: Managers and supervisors, present and aspiring, with an undersanding of the basics of managing staff, who want to take their skills and knowledge to a higher level.

Effective Decision Making

This one-day workshop is designed to teach delegates new approaches to problem-solving, and develop practical ways to solve business problems and reach win-win decisions with others.

Delegates who attend should be: Managers and supervisors, present and aspiring, who want to develop a more structured view of solving problems and to achieve sustainable solutions with a positive approach.

Effective Change Management

This one-day workshop is designed to enhance delegates' understanding of change, to make them better equipped to analyse the factors at play in their own particular circumstances, and to adopt practical strategies to deal with resistance.

Delegates who attend should be: Managers and supervisors, present and aspiring, who want to be able to deal effectively with the consequences of, and manage the process of, change.

Quality Assured Training

Quick Course Finder

With truly hundreds of training courses to choose from, we have a Quick Course Finder that will help you to find the subject area and course you need.

Just click on any heading (in black) or section
(in blue) to go straight to where you need to be.

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Contact Us

Activia Training
Head Office:
    Regus House, 268 Bath Road
    Slough,   SL1 4DX

Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157

Management Skills Training Courses from Activia

We can provide training courses for skills in management at any of our sixteen centres UK wide, or we can come to your offices – if you have groups of staff, this is a particularly convenient, flexible and cost effective option.

We have been training since 1995 and have continually developed our philosophy of high quality, flexible and cost effective provision of training courses for skills in management.   This means you can be confident that we have the expertise, and the experience, to give all you need with classes for better management.

Call us now on 0845 230 6150 or request a free callback.

Quality Assurance