Training in Assertiveness Assertiveness at Work A One-day training course NOTE: Click on the blue tabs below for more information.

About the Course
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Course Outline
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Public Courses
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Private Courses
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About the course: Assertiveness at Work

Do you:

Find yourself saying 'yes' to other people's requests when you really want to say 'no?'

Bottle up or fail to express your discontent, even if you think it's justified?

'Give in' to others for a while, but eventually become irritable or even angry?

Assertiveness is the ability to express yourself and your rights in an open, non-confrontational way.
Yet assertiveness does not come naturally because we have all learned passive behaviours to stave off confrontation.

When you train with Activia, we teach you how to apply appropriate assertive communication skills in your day-to-day work situations: you will acquire practical techniques which will increase your effectiveness and productivity, and help you gain control of daily activities.

Course Aims

The proper use of assertive behaviour enables people to deal with work colleagues, clients, suppliers and personal contacts in a way that is productive yet maintains and improves relationships. This course has been designed to give delegates the appropriate tools to assert themselves in a wide range of situations at work.

Who Should Attend?

Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients.

Click for the course outline.

Public Courses for Assertiveness at Work

* Dates coming up *

Fri, August 1, 2008 *	Birmingham	£179	Book Now
* A late booking discount is available (Credit Card payment only)
Mon, August 4, 2008	London Heathrow	£199	Book Now
Mon, August 11, 2008	Aylesbury		FULL
Wed, August 20, 2008	Slough	£199	Book Now
Fri, August 29, 2008	Birmingham	£199	Book Now
Mon, September 1, 2008	West London	£199	Book Now
Tue, September 16, 2008	London Heathrow	£199	Book Now
Tue, September 23, 2008	Aylesbury	£199	Book Now
Fri, September 26, 2008	Birmingham	£199	Book Now
NOTES: We limit class sizes to a maximum of 12 Prices are per delegate, excluding VAT

* Discounts For Multiple Delegates *

	Price per delegate
No. of Delegates	1 - 2	3 - 4	5+	10+
Price per Delegate	£199	£179	£169	Contact Us

Private Courses for Assertiveness at Work

We provide private training courses which can be delivered at our training centre or on your premises, on dates to suit you and your staff.

Course content can either follow the standard outline [click here for details], or be tailored to your requirements at no extra charge.

Why not design your own course? Click here for our unique Bespoke Course Builder, where you can select just the modules you want to cover.

While we will organise training courses for as many delegates as you wish, we recommend that any class does not exceed 12 delegates to ensure that learning objectives are met.

Prices

For training at our centres or your offices.
Prices vary according to the size of the class, but can be as low as Ł74 per delegate.
At your offices – From Ł449 : Call for more details
At our centres – From Ł499 : Call for more details

Please note : all prices exclude VAT

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Course Outline

Communication – what it is and what are the benefits

Barriers to effective communication

Match communication methods to the content of the communication

Communication and emotion

Own personal communication style in business dealings with others

Rights and responsibilities

Assertive, aggressive and passive behaviours – the car wars exercise

3 steps to assertive behaviour to encourage others to ‘give of their best’ and to produce workable compromises

Developing and maintaining rapport through body language and positive words/phrases

Active listening skills

Broken record and self-disclosure techniques

Saying no assertively

Skill practice in dealing confidently with situations at work that require a degree of assertiveness

A feature of the workshop is the use of a Knowledge/Skill Checklist - a list of the knowledge and skills being developed. Delegates rate themselves at the start and finish of the course to establish the extent to which they have benefited. This also gives the delegate, and their line manager, further analysis of their strengths, highlighting any further development needs

Learning Outcomes

Understand the nature of communication, and the appropriateness of different communication methods

Be more aware of one’s communication style, and how to adapt to suit the situation and/or the person

Use assertiveness positively in the most appropriate situations at work

Produce more effective working relationships at work that promotes ‘win-win’

Delegate numbers

We prefer class sizes to be limited to a maximum of 10 delegates

Activia, Regus House, 268 Bath Road, Slough, Berkshire SL1 4DX
Telephone: 0845 230 6150 (local rate)

Assertiveness training courses UK | Why Activia
Copywriting for web sitesBook your accredited Training in Assertiveness with Activia

Why Activia for Training in Assertiveness ?

Training in Assertiveness in West London, Birmingham, Slough, London Heathrow and Aylesbury

Activia should be your first choice for assertiveness training in the UK. We provide you with a full range of classes for job-related Business Skills, HR & Supervision, Sales and Management Development as well as IT applications from Microsoft, Sage, Adobe, Macromedia, Crystal Reports and Lotus. If you are looking for tutorials for assertive behaviour, you will find that Activia offers a level of service that is unrivalled in the market.

Assertiveness Courses

If your requirement is courses for assertiveness, we can provide you with classes at highly competitive prices. You will find that for learning how to be more assertive, Activia will provide more tailored, flexible and focused solutions, and this enables you to get the most from your budget using the minimum of resources.

Courses in London, the Midlands, Berkshire (Berks), Buckinghamshire (Bucks), Surrey, Middlesex and UK wide

We provide Training in Assertiveness courses all over the UK, with modern, fully equipped training centres in the following locations:

West London

Serving London, as well as areas like Brentford, Kew, Watford and Richmond.

London Heathrow

Serving Middlesex and Surrey, covering Uxbridge, Staines, Egham, Sunbury, Hounslow and Twickenham.

Birmingham

Serving Warwickshire and the Midlands, covering Solihull, Dudley and Wolverhampton as well as Coventry, Telford and Worcester.

Slough

Serving Berkshire and the Thames Valley, covering Slough, Reading, Windsor and Maidenhead as well as Bracknell, Newbury and Basingstoke.

Aylesbury

Serving Buckinghamshire, covering Aylesbury, Milton Keynes and High Wycombe, as well as Oxford, Luton and Hemel Hempstead.
Our experienced, high quality trainers will deliver your training to the highest standards and with the maximum effect.

In House Training in Assertiveness Courses across the UK

For in house delivery of Assertiveness Courses, we have an established national UK network of trainers, as well as centres in London, Birmingham, Slough, London Heathrow and Aylesbury, so you can be sure that your assertiveness training will be delivered in a quality assured and cost effective manner. For in-house courses for assertiveness, you need look no further than Activia.

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Training in Assertiveness

Assertiveness at Work

A One-day training course

About the course: Assertiveness at Work

Course Aims

Who Should Attend?

Public Courses for Assertiveness at Work

Private Courses for Assertiveness at Work

Prices

Course Outline

Learning Outcomes

Delegate numbers

Why Activia for Training in Assertiveness ?

Training in Assertiveness in West London, Birmingham, Slough, London Heathrow and Aylesbury

Assertiveness Courses

Courses in London, the Midlands, Berkshire (Berks), Buckinghamshire (Bucks), Surrey, Middlesex and UK wide

West London

London Heathrow

Birmingham

Slough

Aylesbury

In House Training in Assertiveness Courses across the UK

Activia's Quick Course Finder

Staff Development Training

MasterClasses

Professional & Management Training

IT Applications Training