98.7% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View ReviewsRoyal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
IPP
Amanda Hewitt,
Commercial Account Rep
No issues whatsoever, really enjoyed the content and interaction.
Customer Service Excellence
Hadlow College
Gabriella Hutchings,
Group Outreach Co-ordinator
Andrew was a fantastic trainer, really enthusiastic, engaging and knowledgeable about the subject - a good trainer makes all the difference in 'soft skills' courses like this as they can often be boring and not very helpful, however I felt that I came out of this training with some valuable ideas which I could take forward into my role.
Customer Service Excellence
Alfa Chemicals Ltd
Rina Bains,
Regional Account Manager
Maybe everyone can do their personality test, to understand yourself and others
Excellent Account Management
Hadlow College
Louise Macfarlane,
Employability Coordinator
Andrew was a fantastic trainer, his enthusiasm and knowledge on the subject got everyone involved and willing to participate and have a laugh together, which was great as we didn't all know each other to begin with. Andrew's little anecdotes of interesting studies and information relating to the training was fantastic. Very pleased!
Customer Service Excellence
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