98.8% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View ReviewsRoyal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
WIKA Instruments Ltd
Tanya Deacon-Jackson,
Customer Service Team Leader
No improvement suggestions. Just wanted to say it was a great course with good content and was very interactive which is always a good thing.
Thank you!
Customer Service Excellence
Hadlow College
Louise Macfarlane,
Employability Coordinator
Andrew was a fantastic trainer, his enthusiasm and knowledge on the subject got everyone involved and willing to participate and have a laugh together, which was great as we didn't all know each other to begin with. Andrew's little anecdotes of interesting studies and information relating to the training was fantastic. Very pleased!
Customer Service Excellence
NHS Blood and Transplant
Maha Al-Abdin,
Business Development And Marketing Manager
I wish we had more time! Thank you Phil, it was great
Fundamentals of Selling
Benefacto
Lucy Hayim,
Head Of Operations
I think we will all leave the session today with some incredibly useful learnings on how we can improve our quality of service as a company, but it has also helped us to reflect on our own qualities and areas for development in a open and friendly space. Alison has been amazing at listening to each team member and providing some specific areas of guidance.
Customer Service Excellence
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