Activia for Selling Skills Training
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Selling Skills Training Courses

Training Courses in Sales Skills

Selling skills training courses from Activia
Selling Skills Training Courses from Activia

About Selling Skills training

FREE eLearning revision

With our latest Selling Skills courses, you get free eLearning revision for 14 days after your class so you can reinforce the knowledge you have gained.
Use the right hand menu on this page to click on the course you want for more information.
Access is simple: go to www.activia.co.uk/login and log in using your email address.   This will give you free access to our eLearning revision modules.
Note: These have been developed and written exclusively by Activia to maximise effectiveness, by matching the eLearning exactly to what you cover in class.   We hope you have fun, on the day of the course and with honing your knowledge afterwards!

The effectiveness of a Sales function in dealing with customers, in building and maintaining relationships and maximising the level and profitability of business, is almost certainly the most significant influence on the profitability of any company.

With Activia, you can check your skill level (see the button on the right) which ensures you book on the correct course.   This facility is also invaluable when putting together training programmes or bespoke courses for numbers of delegates.

We can also tailor your Selling Skills training to your needs (click the button on the right) or to your company project requirements, taking you from first principles to whatever level you want to achieve.

Activia's Sales training courses follow a clear path:

An Introduction to Successful Selling, where delegates are given an understanding of the concepts of sales along with basic selling techniques.

Selling Skills Fast Track takes delegates through simple but essential selling techniques, in a structured and proven way.

Professional Selling Skills raises the bar with development of skills covered in the other courses, and introduction of new areas.

Further Selling Skills courses enable effective improvements in job-related areas such as Telephone Sales, and with generic skills such as Presentation Skills and Negotiation Skills.

Related Courses

You will find related training courses in our Sales & Business Development section.

Feedback from delegates on our Selling Skills courses

Average Review 4.3/5 based on 54 reviews.

"The trainer was excellent and obviously very experienced in the sales. He had an instant understanding and appreciation of the business I was in."     Mary Nonde     May 21 2015    

"Simon was superb and extremely helpful."     Alex Rose     Apr 28 2015    

"Your trainer was excellent."     Jason Blake     Apr 21 2015    

"Janet was absolutely amazing and a real credit and asset to Activia."     Richard Simpson     Apr 20 2015    

"I feel though i have learnt quite alot from attending this course."     Julie Galliers     Apr 8 2015    

"Really knowledgeable and kind."     Laura Quinn     Mar 25 2015    

"GREAT TRAINER VERY HELPFUL AND THROUGH OUT THE DAY GAVE GREAT REFERENCE FOR FUTURE SUPPORT"     LEANNE EVANS     Mar 12 2015    

"I would like to commend the facilitator, Simon, on delivering a fantastic course whilst being an excellent host. He was attentive to our needs throughout the entire day, keen and able to answer all of our questions, delivered a well structured and informative course, and was quite simply a delight to meet and engage with."     Douglas Sehsuvaroglu     Feb 19 2015    

"The course was excellent and Shahida was an very good, engaging tutor. I really enjoyed it and it has been very useful for all the team. Money well spent!"     James McIntosh     Jan 20 2015    

"The course was very specific to our company which made it relateable "     Eve Ridley     Jan 20 2015    

"Instructor was really nice and friendly"     Charlotte Hogben     Jan 20 2015    

"My tutor (Peter) for the day was extremely professional and helpful."     Neil McCrone     Jan 9 2015    

"Very worth while course with very able trainer"     Jayne Blundell     Dec 10 2014    

"Clair was my instructor - she was fantastic. Really talented and intelligent."     Faye Planer     Nov 14 2014    

"Teaching was of a very high standard, Keiran managed to identify and engage with my specific training needs in a friendly, professional manner."     Oliver Adams     Nov 12 2014    

"Great trainer, fun, enjoyable and a pleasure to have as the trainer"     Kieran Hiles     Nov 11 2014    

"The Trainer was very friendly and easy to talk to. She provided an excellent service! Would use in the future !"     Heather McGowan     Sep 30 2014    

"Even though we had a lot experience we still found the course valuable as it helped us realise a lot that we should be doing but are not. The trainer was very welcoming and helpful and overall it was worthwhile - thank you"     Jane Hasler     Sep 30 2014    

"Simon was a brilliant trainer-very approachable and knowledgeable"     KARIN JEGOROVA     Aug 27 2014    

"Thanks, Simon! Brilliant trainer. "     Lauren Bourne     Aug 27 2014    

An Introduction to Successful Selling

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

FREE eLearning revision

Note: FREE eLearning revision is available with this course.   Click the "About Selling Skills" button at the top of the right hand menu for more details.

Content covered

Why Do We Contact Our Clients?
• How Your Company Benefits From Customer Contact  • How Your Customer Benefits From Contact With You  • How You Benefit From Customer Contact 
Case Study: Jackie the Sales Newcomer
The Fear Factor in Sales
• Defining the Fear Factor  • The Myth of the Fear Factor  • Overcoming the Fear Factor 
The Sales Cycle
• How the Sales Cycle Works  • The Steps of the Sales Process 
Attributes of a Good Sales Person
• The Right Level of Competitiveness  • Self Reliance in Sales 
The AIDA Sales Model
• Attention - Getting Your Customer  • Interest - Creating Interest in Your Customer  • Desire - Motivating Customers to Buy  • Action - Closing the Sale 
Core Selling Skills
• Communications Skills in Sales  • Getting Organised for Sales  • Objection Handling  • Getting Repeat Business 
People Buy From People
• How to Get People to Like You  • Preparing to Influence Others  • The Importance of Empathy 
Action Plans
• Planning for Sales Success 
Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Selling Skills Fast Track

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

Content covered

Course Introduction and Overview
Case Study: Danny's First Day in Sales
Questioning Skills for Sales
• What Information Do We Need?  • Types of Questions  • Open Questions  • Probing (Excavating) Questions  • Closed Questions  • Summary Questions  • Reflective (Mirroring) Questions  • Exercise: Questioning Practice  • Powerful Words for Questions  • Types of Question to be Avoided  • The Funnel Technique  • The Inverted Funnel Technique 
Listening Skills for Sales
• Benefits of Good Listening  • Why We Listen Badly!  • Exercise: How Do You Rate Your Listening Ability?  • Active Listening  • Listeners Control Conversations! 
Maximising Productivity in a Sales Role
• Deflective Tactics – Time Wasters  • Talking to the Right People 
The AIDA Sales Model
• Attention - Getting Your Customer  • Interest - Creating Interest in Your Customer  • Desire - Motivating Customers to Buy  • Action - Closing the Sale 
Attention – Getting your Customer's Attention
• The 4 W’s  • Exercise: Questions Using the 4 W's 
Interest – Creating Interest in your Customer
• Customer Expectations, Wants and Needs  • Buying Signals  • Keeping Price in Its Place  • Situational vs Problem Questions 
Desire - Motivating Customers to Buy
• Selling the Right Benefits  • Features, Advantages and Benefits (FAB  • Handling Objections  • Seven Types of Objection  • Exercise: Objection Handling Practice 
Action - Closing the Sale
• Asking For Business  • Closing Techniques  • Types of Close  • Framing the Close  • Pitfalls When Closing the Sale  • Trial Closing (ABC - Always Be Closing)  • Aiming For Repeat Business  • Maximising Profit 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Professional Selling Skills

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

FREE eLearning revision

Note: FREE eLearning revision is available with this course.   Click the "About Selling Skills" button at the top of the right hand menu for more details.

Content covered

Building Profitable Relationships
• Identifying Key Individuals  • The Likeability Factor  • Honesty and Integrity 
Advanced Objection Handling
• Uncovering Objections  • The Seven Types of Objection  • Avoiding Objections  • Turning Objections into Selling Points 
Advanced Selling Techniques
• Up Selling  • Cross Selling  • Value Added Selling 
Controlling the Conversation
• Starting a Sales Conversation  • Listeners Control Conversations  • ABC - Always Be Closing 
Advanced Questioning Skills
• Situational vs Problem Questions  • Difficulty Questions  • Negative and Positive Answer Questions  • Directive Questions  • Rhetorical Questions 
Negotiation Tactics
• Positional Bargaining  • Turning Weaknesses into Strengths  • Aiming for a Win-Win 
Writing Effective Proposals
• How to Construct a Proposal  • Putting Proposals Together 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Being Successful in Telesales

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

Content covered

Introduction and Course Overview
The Sales Cycle
• How the Sales Cycle Works  • The Steps of the Sales Process 
The Fear Factor in Sales
• Defining the Fear Factor  • The Myth of the Fear Factor  • Overcoming the Fear Factor 
Maximising Productivity in a Sales Role
• Deflective Tactics - Time Wasters  • Six Habits Of Successful Sales People  • Talking To The Right People 
Factors of the Voice
• Volume  • Tone  • Pronunciation  • Pace 
Advantages and Disadvantages of the Telephone
• Advantages of the Telephone  • Disadvantages of the Telephone 
Developing Your Script
• The Basic Script  • Sample Script  • Making the Script Yours  • Exercise: Create Your Own Script  • Using Cheat Sheets 
Setting Goals
• The Importance of Setting Goals  • SMART Goals  • The Three Ps 
Pre-Call Planning
• The Importance of Pre-Call Planning  • Tips for Planning Your Call 
Generating Appointments
• Getting a Face to Face Visit  • Example Scripts for Generating Appointments  • Creating Your Script 
Dealing with Gatekeepers
• Why Gatekeepers Stop You  • Proven Techniques for Getting Gatekeepers Onside 
Incoming Calls
• Preparing For Incoming Calls: The Four Types of Call  • Guidelines for Opening the Call  • The 6 Ps  • Meeting Customer Expectations  • Four Areas of Expectation  • First Impressions Exercise 
Voice Mail Messages
• Why We Should Leave Voice Mail Messages  • How to Craft a Voice Mail Message 
Action - Closing the Sale
• Asking For Business  • Closing Techniques  • Types of Close  • Framing the Close  • Pitfalls When Closing the Sale  • Trial Closing (ABC - Always Be Closing)  • Aiming For Repeat Business  • Maximising Profit 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Field Sales: Face to Face Selling

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

Content covered

Generating Appointments
• Plan that Call  • Make that Call 
Maximising Productivity in a Sales Role
• Deflective Tactics – Time Wasters  • Talking to the Right People 
Successful Customer Meetings
• What to do Before the Meeting  • What to do During the Meeting  • What to do After the Meeting 
Sales Presentations
• Preparing a Sales Presentation  • Delivering a Sales Presentation 
Creating a Good Impression
• Effective Communication  • Your Appearance Counts 
Interest – Creating Interest in your Customer
• Customer Expectations, Questions, Wants and Needs  • Buying Signals  • Situational vs Problem Questions 
Desire - Motivating Customers to Buy
• Selling the Right Benefits  • Features, Advantages, Benefits (FABs)  • Handling Objections 
Action - Closing the Sale
• Asking for Business  • Closing Techniques  • Trial Closing  • Aiming For Repeat Business 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Key Account Management

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

Content covered

Identifying Key Accounts
• What is a Key Account?  • Which Criteria Do We Use?  • Where Should We Be Spending Our Time? 
Building Profitable Relationships
• Identifying Key Individuals  • Prospecting  • Influencers and Decision Makers  • Talking to the Right Key Individuals  • How to Win Friends and Influence People  • Dale Carnegie  • Dale Carnegies Six Principles  • Whats In It For Me? (WIIFM) 
Writing Proposals - An Overview
• Constructing a Proposal  • Important Factors to Consider  • Putting it all Together  • General Rules 
Managing Key Accounts
• Setting Clear Expectations  • Dealing with Unreasonable or Unrealistic Expectations  • Planning Contact 
Developing a Sales Strategy
• Formulating a Strategy  • Organisational Structure 
Uncovering Customer Business Plans (Excavation)
• Providing Solutions to Customer Business Plans 
Negotiation Tactics
• Problems with Positional Bargaining  • Open up the Negotiation 
Business Meetings – An Overview
• Agree and Set the Agenda  • Work Out Your Route 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Presentation Skills Fast Track

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

FREE eLearning revision

Note: FREE eLearning revision is available with this course.   Click the "About Selling Skills" button at the top of the right hand menu for more details.

Content covered

Course Introduction and Overview
Preparing Your Presentation: Overview
• Setting Your Objectives (Answering the WHY)  • Knowing Your Audience (Answering the WHO)  • Building the Structure (Answering the WHAT) 
Setting Your Objectives
• What Are You Trying To Do?  • Identifying your Objective  • Discussion 
Knowing Your Audience
• A Basic Definition of your Audience  • Understanding Your Audience  • Focus, Plan, and Convey  • Audience Profile 
Building the Structure
• The Consequences of Bad Preparation  • The Three Benefits of a Plan  • Presentation Structure: an Overview 
Timing Your Presentation
• How to prevent over-running 
Overview of Communication
• The Three Parts of Communication  • Your Competition 
Controlling Your Nerves
• Overcoming Your Fears  • Thinking Positive  • Being Realistic  • Taking Control  • Sticky Situations  • Paying Attention to Your Appearance  • Tips to Combat Nerves  • Nervousness Presentation 
Our Body Language
• First Impressions  • Non Verbal Factors of Communication  • Avoiding the Traps 
The Importance of Voice
• Factors Affecting the Voice  • Achieving Optimum Conditions for Speech  • Using Your Voice 
Presentations
• Presentation Preparation  • Presentation Delivery  • Presentation Evaluation 

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Developing Powerful Presentations

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

FREE eLearning revision

Note: FREE eLearning revision is available with this course.   Click the "About Selling Skills" button at the top of the right hand menu for more details.

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
Preparing Your Presentation: Overview
• Setting Your Objectives (Answering the WHY)  • Knowing Your Audience (Answering the WHO)  • Building the Structure (Answering the WHAT) 
Setting Your Objectives
• What Are You Trying To Do?  • Identifying your Objective  • Discussion 
Knowing Your Audience
• A Basic Definition of your Audience  • Understanding Your Audience  • Focus, Plan, and Convey  • Audience Profile 
Making Your Listener Hear You
• Key Themes  • Finding Common Ground  • Key Sentences 
Factual Content
• The Need for Factual Content  • Researching the Facts 
Building the Structure
• The Consequences of Bad Preparation  • The Three Benefits of a Plan  • Presentation Structure: an Overview 
The Introduction
• Four Points to Remember about Introductions  • The Opening Statement  • Following the Opening Statement 
The Main Body of Your Presentation
• The Power of Threes  • Building a Basic Plan 
Expanding a Basic Plan
• Using Symbols  • Opposites 
The Conclusion
• Writing a Good Ending  • General Points About Endings  • Closing Your Presentations: Some Alternatives 
Timing Your Presentation
• How to prevent over-running 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Delivering Presentations with Confidence

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

FREE eLearning revision

Note: FREE eLearning revision is available with this course.   Click the "About Selling Skills" button at the top of the right hand menu for more details.

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
Overview of Communication
• The Three Parts of Communication  • Your Competition 
Presentation: First Impressions
• First impressions last 
Controlling Your Nerves
• Overcoming Your Fears  • Thinking Positive  • Being Realistic  • Taking Control  • Sticky Situations  • Paying Attention to Your Appearance  • Tips to Combat Nerves  • Nervousness Presentation 
Our Body Language
• First Impressions  • Non Verbal Factors of Communication  • Avoiding the Body Language Traps 
Handling Questions and Answers
• Asking Questions  • Types of Questions  • How to Ask Questions  • Handling Delegates’ Answers  • Dealing with Room Questions  • Managing the Question-and-Answer Period 
Conversational Style
• The Importance of Communication Skills  • Starting Conversations  • Developing a Good Conversational Style 
Rules for Effective Speaking
• The Use of Words  • Good Manners 
The Importance of Voice
• Factors Affecting the Voice  • Achieving Optimum Conditions for Speech  • Using Your Voice 
Presentation Practice
• Presentation Preparation  • Presentation Delivery  • Presentation Evaluation 

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Presentation Skills Basics (Half Day)

Course Outline

Duration: this is a half-day training course

training-courses-in-sales-skills

Content covered

Introduction and Course Overview
Overview of Communication
• The Three Parts of Communication  • Your Competition 
Presentation: First Impressions
• First impressions last 
Controlling Your Nerves
• Overcoming Your Fears  • Thinking Positive  • Being Realistic  • Taking Control  • Sticky Situations  • Paying Attention to Your Appearance  • Tips to Combat Nerves  • Nervousness Presentation 
Our Body Language
• First Impressions  • Non Verbal Factors of Communication  • Avoiding the Traps 
The Importance of Voice
• Factors Affecting the Voice  • Achieving Optimum Conditions for Speech  • Using Your Voice 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Effective Negotiation Skills

Course Outline

Duration: this is a one-day training course

training-courses-in-sales-skills

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Introduction and Course Overview
What is Negotiation?
• What is Negotiation? 
Types of Negotiators
• Soft Negotiators  • Hard Negotiators  • Negotiating Styles  • Review of Individual Negotiating Styles 
Problems with Positional Bargaining
• Arguing Over Positions  • Soft vs Hard Styles  • Separating People From The Problem  • Negotiating Style Exercise 
The Successful Negotiator
• Characteristics of the Successful Negotiator  • Inventory of Negotiating Skills 
Negotiation Essentials
• Preparation for Negotiation  • Gathering Information  • Knowing Yourself  • Best Alternative (BATNA)  • Walking Away Point (WAP) 
Inventing Options for Mutual Gain
• Avoiding Premature Judgment  • Brainstorming  • Broadening Your Options  • The Assumption of a Fixed Pie  • Thinking that "Solving Their Problem is Their Problem" 
Fear
• The Four Kinds of Fear  • Conquering Fear  • Fear Exercise 
Negotiating Challenges
• Challenges to Negotiating Success 
Dealing with Negative Emotions
• Developing a Detached Mental Attitude  • How to Respond to Tough Tactics  • Defusing Negative Emotions  • Pairs Exercise – A Difficult Negotiation 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Prices for Selling Skills training

Please note : all prices exclude VAT.

Scheduled public classes

[The simplest and most cost-effective option for 1, 2 or 3 delegates]
If you book in advance, Early Bird prices start at just £149
•  An Introduction to Successful Selling
 
First delegate: £199
2nd delegate: £175
3rd delegate +: £155 each
•  Selling Skills Fast Track
 
First delegate: £179
2nd delegate: £159
3rd delegate +: £139 each
•  Professional Selling Skills
 
First delegate: £249
2nd delegate: £219
3rd delegate +: £189 each
•  Being Successful in Telesales
 
First delegate: £229
2nd delegate: £199
3rd delegate +: £175 each
•  Field Sales
 
First delegate: £349
2nd delegate: £315
3rd delegate +: £279 each
•  Key Account Management
 
First delegate: £349
2nd delegate: £315
3rd delegate +: £279 each
•  Presentation Skills Fast Track
 
First delegate: £179
2nd delegate: £159
3rd delegate +: £139 each
•  Developing Powerful Presentations
 
First delegate: £249
2nd delegate: £219
3rd delegate +: £189 each
•  Delivering Presentations with Confidence
 
First delegate: £249
2nd delegate: £219
3rd delegate +: £189 each
•  Effective Negotiation Skills
 
First delegate: £229
2nd delegate: £199
3rd delegate +: £175 each
NOTE   [click to show/hide]
To view scheduled dates, click the "Dates" button on the right

Training at your offices

[A convenient and very cost-effective option for groups of delegates]
•  An Introduction to Successful Selling
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
•  Selling Skills Fast Track
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
•  Professional Selling Skills
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
•  Being Successful in Telesales
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
•  Field Sales
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
•  Key Account Management
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
•  Presentation Skills Fast Track
 
First delegate: £449
Extra delegates: £45 each
(Price per day)
•  Developing Powerful Presentations
 
First delegate: £449
Extra delegates: £45 each
(Price per day)
•  Delivering Presentations with Confidence
 
First delegate: £449
Extra delegates: £45 each
(Price per day)
•  Presentation Skills Basics (Half Day)
 
First delegate: £179
Extra delegates: £30 each
(Price per ½-day)
•  Effective Negotiation Skills
 
First delegate: £549
Extra delegates: £50 each
(Price per day)
NOTES   [click to show/hide]

Scheduled dates for our public classes

Prices vary, and in general, the earlier you book, the lower the price.
Our small class sizes mean that classes are often full, so it's usually best to book as soon as you can.   So don't be disappointed by leaving it too late!

If you see classes at higher prices set to run over the next few days, these are empty classes and if you book, you may be the only delegate attending.

NOTE : prices are per delegate and exclude VAT.

Click on the links in the right panel for outlines and more information on any course.
View scheduled dates for the course you want by clicking on "Show/Hide Dates" in the relevant blue panel below.
Click on 'Book now' against the class you wish to book.

Sales

 Application/Subject
Level
Date
Centre
Price
 
An Introduction to Successful Selling
[ Click to Show/Hide Dates +/– ]
Jun 1, 2015
Bristol
 
**Full**
Jun 3, 2015
Manchester Princess Street
 
**Full**
Jun 10, 2015
Slough
£199
Book Now
Jun 10, 2015
London Baker Street W1
£199
Book Now
Jun 15, 2015
Nottingham
 
**Full**
Jun 29, 2015
Leeds
£183
Book Now
Jun 29, 2015
Milton Keynes
£199
Book Now
Jul 1, 2015
Reading Green Park
£199
Book Now
Jul 6, 2015
Birmingham City Centre
 
**Full**
Jul 8, 2015
Tower Bridge
£199
Book Now
Jul 13, 2015
Manchester Princess Street
£199
Book Now
Jul 15, 2015
Bristol
£189
Book Now
Jul 20, 2015
London Baker Street W1
£189
Book Now
Jul 20, 2015
Slough
£189
Book Now
Jul 29, 2015
Nottingham
£179
Book Now
Aug 10, 2015
Reading Green Park
£179
Book Now
Aug 12, 2015
Milton Keynes
£179
Book Now
Aug 12, 2015
Leeds
£179
Book Now
Aug 17, 2015
Tower Bridge
£179
Book Now
Aug 19, 2015
Birmingham City Centre
£169
Book Now
Aug 24, 2015
Bristol
£169
Book Now
Aug 26, 2015
Manchester Princess Street
£169
Book Now
Selling Skills Fast Track
[ Click to Show/Hide Dates +/– ]
Jun 3, 2015
Bristol
 
**Full**
Jun 4, 2015
Manchester Princess Street
 
**Full**
Jun 11, 2015
Slough
£179
Book Now
Jun 11, 2015
London Baker Street W1
£179
Book Now
Jun 17, 2015
Nottingham
 
**Full**
Jul 1, 2015
Leeds
£179
Book Now
Jul 1, 2015
Milton Keynes
£179
Book Now
Jul 2, 2015
Reading Green Park
£179
Book Now
Jul 8, 2015
Birmingham City Centre
£179
Book Now
Jul 9, 2015
Tower Bridge
£179
Book Now
Jul 15, 2015
Manchester Princess Street
£169
Book Now
Jul 16, 2015
Bristol
£169
Book Now
Jul 22, 2015
London Baker Street W1
£169
Book Now
Jul 22, 2015
Slough
£169
Book Now
Jul 30, 2015
Nottingham
£159
Book Now
Aug 12, 2015
Reading Green Park
£159
Book Now
Aug 13, 2015
Milton Keynes
£159
Book Now
Aug 13, 2015
Leeds
£159
Book Now
Aug 19, 2015
Tower Bridge
£149
Book Now
Aug 20, 2015
Birmingham City Centre
£149
Book Now
Aug 26, 2015
Bristol
£149
Book Now
Aug 27, 2015
Manchester Princess Street
£149
Book Now
Professional Selling Skills
[ Click to Show/Hide Dates +/– ]
Jun 4, 2015
Bristol
 
**Full**
Jun 5, 2015
Manchester Princess Street
 
**Full**
Jun 12, 2015
London Baker Street W1
£229
Book Now
Jun 12, 2015
Slough
£232
Book Now
Jun 18, 2015
Nottingham
 
**Full**
Jul 2, 2015
Milton Keynes
£249
Book Now
Jul 2, 2015
Leeds
£229
Book Now
Jul 3, 2015
Reading Green Park
£249
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Jul 9, 2015
Birmingham City Centre
£249
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Jul 10, 2015
Tower Bridge
£249
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Jul 16, 2015
Manchester Princess Street
£239
Book Now
Jul 17, 2015
Bristol
£239
Book Now
Jul 23, 2015
Slough
£239
Book Now
Jul 23, 2015
London Baker Street W1
£239
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Jul 31, 2015
Nottingham
£229
Book Now
Aug 13, 2015
Reading Green Park
£229
Book Now
Aug 14, 2015
Leeds
£229
Book Now
Aug 14, 2015
Milton Keynes
£229
Book Now
Aug 20, 2015
Tower Bridge
£219
Book Now
Aug 21, 2015
Birmingham City Centre
£219
Book Now
Aug 27, 2015
Bristol
£219
Book Now
Aug 28, 2015
Manchester Princess Street
£219
Book Now
Being Successful in Telesales
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Jun 2, 2015
Manchester Princess Street
£211
Book Now
Jun 2, 2015
Bristol
£211
Book Now
Jun 9, 2015
London Baker Street W1
£211
Book Now
Jun 16, 2015
Nottingham
£211
Book Now
Jun 30, 2015
Milton Keynes
 
**Full**
Jun 30, 2015
Reading Green Park
£229
Book Now
Jun 30, 2015
Leeds
£211
Book Now
Jul 7, 2015
Tower Bridge
 
**Full**
Jul 7, 2015
Birmingham City Centre
 
**Full**
Jul 14, 2015
Bristol
£219
Book Now
Jul 14, 2015
Manchester Princess Street
£201
Book Now
Jul 21, 2015
London Baker Street W1
£219
Book Now
Jul 21, 2015
Slough
 
**Full**
Jul 28, 2015
Nottingham
£219
Book Now
Aug 11, 2015
Milton Keynes
£209
Book Now
Aug 11, 2015
Reading Green Park
£209
Book Now
Aug 11, 2015
Leeds
 
**Full**
Aug 18, 2015
Tower Bridge
£199
Book Now
Aug 18, 2015
Birmingham City Centre
£199
Book Now
Aug 25, 2015
Manchester Princess Street
£199
Book Now
Aug 25, 2015
Bristol
£199
Book Now
Field Sales
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Jul 3, 2015
Leeds
£321
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Need another date or location ?   Click to schedule your own class from £349.

Presentation Skills

Presentation Skills Fast Track
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Jun 11, 2015
Milton Keynes
£179
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Jun 11, 2015
Leeds
£165
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Jun 15, 2015
Reading Green Park
£179
Book Now
Jun 16, 2015
Tower Bridge
£179
Book Now
Jun 18, 2015
Birmingham City Centre
£179
Book Now
Jun 23, 2015
Bristol
£179
Book Now
Jun 25, 2015
Manchester Princess Street
£165
Book Now
Jul 2, 2015
London Baker Street W1
£179
Book Now
Jul 2, 2015
Slough
£166
Book Now
Jul 7, 2015
Nottingham
£179
Book Now
Jul 21, 2015
Milton Keynes
£169
Book Now
Jul 21, 2015
Leeds
£169
Book Now
Jul 23, 2015
Reading Green Park
£169
Book Now
Jul 28, 2015
Birmingham City Centre
£169
Book Now
Jul 30, 2015
Tower Bridge
£159
Book Now
Aug 4, 2015
Manchester Princess Street
£159
Book Now
Aug 7, 2015
Bristol
£159
Book Now
Aug 11, 2015
London Baker Street W1
£159
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Aug 11, 2015
Slough
£159
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Aug 20, 2015
Nottingham
£149
Book Now
Developing Powerful Presentations
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Jun 1, 2015
Manchester Princess Street
 
**Full**
Jun 1, 2015
Bristol
£229
Book Now
Jun 8, 2015
London Baker Street W1
£249
Book Now
Jun 8, 2015
Slough
£249
Book Now
Jun 15, 2015
Nottingham
£229
Book Now
Jun 29, 2015
Milton Keynes
£249
Book Now
Jun 29, 2015
Leeds
 
**Full**
Jun 29, 2015
Reading Green Park
£249
Book Now
Jul 6, 2015
Birmingham City Centre
£229
Book Now
Jul 6, 2015
Tower Bridge
£249
Book Now
Jul 13, 2015
Manchester Princess Street
 
**Full**
Jul 13, 2015
Bristol
£249
Book Now
Jul 20, 2015
Slough
£239
Book Now
Jul 20, 2015
London Baker Street W1
£239
Book Now
Jul 27, 2015
Nottingham
£239
Book Now
Aug 10, 2015
Leeds
£229
Book Now
Aug 10, 2015
Milton Keynes
£229
Book Now
Aug 10, 2015
Reading Green Park
£229
Book Now
Aug 17, 2015
Birmingham City Centre
£229
Book Now
Aug 17, 2015
Tower Bridge
£229
Book Now
Aug 24, 2015
Bristol
£219
Book Now
Aug 24, 2015
Manchester Princess Street
£219
Book Now
Delivering Presentations with Confidence
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Jun 2, 2015
Manchester Princess Street
 
**Full**
Jun 2, 2015
Bristol
 
**Full**
Jun 9, 2015
London Baker Street W1
 
**Full**
Jun 10, 2015
Slough
£249
Book Now
Jun 16, 2015
Nottingham
 
**Full**
Jun 30, 2015
Reading Green Park
£249
Book Now
Jun 30, 2015
Milton Keynes
£229
Book Now
Jun 30, 2015
Leeds
 
**Full**
Jul 7, 2015
Tower Bridge
£229
Book Now
Jul 7, 2015
Birmingham City Centre
£229
Book Now
Jul 14, 2015
Manchester Princess Street
 
**Full**
Jul 14, 2015
Bristol
£239
Book Now
Jul 21, 2015
Slough
£222
Book Now
Jul 21, 2015
London Baker Street W1
£239
Book Now
Jul 28, 2015
Nottingham
£239
Book Now
Aug 11, 2015
Milton Keynes
£229
Book Now
Aug 11, 2015
Leeds
£211
Book Now
Aug 11, 2015
Reading Green Park
£229
Book Now
Aug 18, 2015
Birmingham City Centre
£219
Book Now
Aug 18, 2015
Tower Bridge
£219
Book Now
Aug 25, 2015
Bristol
£219
Book Now
Aug 25, 2015
Manchester Princess Street
£219
Book Now
Need another date or location ?   Click to schedule your own class from £299.

Negotiation courses

Effective Negotiation Skills
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Jun 4, 2015
London Baker Street W1
£198
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Jun 4, 2015
Slough
£199
Book Now
Jun 11, 2015
Nottingham
£229
Book Now
Jun 25, 2015
Milton Keynes
£213
Book Now
Jun 25, 2015
Leeds
£229
Book Now
Jun 25, 2015
Reading Green Park
£229
Book Now
Jul 2, 2015
Birmingham City Centre
 
**Full**
Jul 2, 2015
Tower Bridge
£229
Book Now
Jul 9, 2015
Manchester Princess Street
£229
Book Now
Jul 9, 2015
Bristol
£211
Book Now
Jul 16, 2015
Slough
£219
Book Now
Jul 16, 2015
London Baker Street W1
£219
Book Now
Jul 23, 2015
Nottingham
£219
Book Now
Aug 6, 2015
Leeds
£209
Book Now
Aug 6, 2015
Reading Green Park
£209
Book Now
Aug 6, 2015
Milton Keynes
£209
Book Now
Aug 13, 2015
Tower Bridge
£209
Book Now
Aug 13, 2015
Birmingham City Centre
£209
Book Now
Aug 20, 2015
Manchester Princess Street
£199
Book Now
Aug 20, 2015
Bristol
£199
Book Now
Aug 27, 2015
Slough
£199
Book Now
Aug 27, 2015
London Baker Street W1
£199
Book Now
Need another date or location ?   Click to schedule your own class from £349.
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Information

About Selling Skills
Delegate Feedback
Prices
Dates

Course outlines

Click on a course title to view the outline.
An Introduction to Successful Selling
Selling Skills Fast Track
Professional Selling Skills
Being Successful in Telesales
Field Sales
Key Account Management
Presentation Skills Fast Track
Developing Powerful Presentations
Delivering Presentations with Confidence
Presentation Skills Basics (Half Day)
Effective Negotiation Skills

Tools

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Contact details

Phone:
Sales & Bookings:   0845 230 6150
Customer Service:   0845 230 6159
Accounts:                 0845 230 6157
Fax:    
All departments:     08703 500 151
Email:
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Course Summaries for Selling Skills Training Courses

An Introduction to Successful Selling

This intensive, hands-on one-day training course has been designed to provide a thorough understanding of the basic concepts of sales, and some basic skills to make salespeople more productive, and more aware of the processes thet are following.

Delegates who attend should be: The course is intended for people who are either starting in sales, who have a role with a selling element (especially in Customer Service or Support) or who want a structured refresher to recharge their existing skills and experience.

Selling Skills Fast Track

This hands-on one-day training course has been designed to give delegates a solid understanding of good selling practices and to enhance their ability to be effective. Introducing basic concepts, delegates are taken through simple but essential selling techniques, in a structured and proven way that will enable them to make instant changes to their working practices and achieve sustained improvements in their performance.

Delegates who attend should be: The course is intended for anyone involved in a process where sales opportunities exist. The concepts apply to both telephone and face-to-face environments, and while the course has been developed with salespeople in mind, it can also be applied to other people, such as Customer Service or Support staff, who often have the chance to turn situations into sales opportunities.

Professional Selling Skills

This intensive one-day training course builds on the fundamentals of the Introduction and Essential Selling Skills courses with modules on Objection Handling, Questioning and Selling techniques. Delegates also learn how to build profitable relationships with clients, how to control conversations, develop negotiation tactics and write effective proposals.

Delegates who attend should be: Anyone employed in a Sales environment who is fully conversant with the content of the Introduction and Essential Selling Skills courses, and wishes to enhance their ability to win profitable business.

Being Successful in Telesales

This intensive one-day training course teaches delegates how to use the telephone for professional selling. Delegates will learn how to prepare scripts, manage outgoing and incoming calls, and implement components of an effective voice. Delegates will also learn about how to craft voice mail messages, deal with gatekeepers and close sales.

Delegates who attend should be: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned can equally be applied to areas such as customer service or support, where sales opportunities arise during the normal run of work.

Field Sales

The most effective time to sell is when you’re in front of your customer, face to face. This course is designed to assist sales professionals to gain the most from this opportunity. We use different communication tools/techniques than telephone sales and must prepare differently to ensure we are as successful as possible.

Delegates who attend should be: Anyone who is involved in a customer facing role where selling is involved.  This can include field support staff, exhibition staff, etc, as well as people at management or supervisory level who need to better understand the environment that their teams work in.

Key Account Management

With all the money and effort that goes into attracting new customers it makes sense to look after the ones we have. This one day course is designed to assist sales professionals in building stronger long term relationships with their customers and realising the full potential of that partnership. There are common mistakes that account managers new to the role (and many experienced ones) make which can stifle future growth. We will cover these and how to avoid them whilst guiding you towards profitable best practice by ensuring you have the fullest possible understanding of your customers’ requirements.

Delegates who attend should be: Anyone who is involved with creating, managing and developing relationships with customers, and who wants to develop a solid understanding of the reasons for, and the skills involved in, maximising the commercial benefit of these relationships.

Presentation Skills Fast Track

This intensive one-day workshop teaches delegates the essential skills necessary to plan and build presentations, then to deliver them in the most effective way.

Delegates who attend should be: Anyone who needs to present to audiences in any environment. The course focuses on a wide range of topics and will be extremely useful to new and experienced presenters alike.

Developing Powerful Presentations

This intensive one-day workshop teaches delegates how to build a presentation that, through clear objectives, audience targeting and a defined structure, will be easy to deliver, simple to follow and effective in its outcome. Delegates are invited to bring their own subject for presentation to the training so that they may take a tangible benefit back to their workplace.

Delegates who attend should be: Anyone who has to deliver presentations to people in any environment, and wants to give themselves the assurance that what they deliver will be targeted, organised, targeted and productive. This workshop will be of enormous benefit to anyone who needs to deliver a presentation and wants the reassurance that it is built according to Best Practice rules.

Delivering Presentations with Confidence

This workshop is aimed entirely at how to deliver effective presentations. It pays particular attention to the importance of body language, effective speaking and the factors of voice, and has sessions on handling questions and answers, and controlling your nerves. The day ends with the opportunity to put what you have learned into practice by delivering a short presentation in relaxed and supportive surroundings.

Delegates who attend should be: Anyone who needs to present to audiences in any environment. This workshop will benefit newcomers and old hands alike, providing a structured and well-organised framework in which to acquire or develop the skills necessary to deliver effective presentations.

Presentation Skills Basics (Half Day)

This intensive half-day workshop has been designed to improve key skills, and also to help delegates to control their nerves, so they they will deliver much better presentations more easily.

Delegates who attend should be: Anyone who needs to present to audiences in any environment, whether at sales events or in meetings or seminars.

Effective Negotiation Skills

This intensive one-day course teaches the basics of negotiations. Delegates will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities also cover the guidelines for conducting a successful negotiation and facilitating communication, questions a person should ask and appropriate responses, and situations that require a specific negotiation style. Delegates will also learn how to gain control in a negotiation, use various negotiation tactics, and deal with unethical negotiation tactics.

Delegates who attend should be: Anyone, whether in a sales, purchasing or management role who needs to negotiate with others in order to achieve results.

Quality Assured Training

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Contact Us

Activia Training
Head Office:
    Regus House, 268 Bath Road
    Slough,   SL1 4DX

Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157

Selling Skills Training Courses from Activia

We can provide training for Selling Skills at any of our sixteen centres UK wide, or we can come to your offices – if you have groups of staff, this is a particularly convenient, flexible and cost effective option.

We have been training since 1995 and have continually developed our philosophy of high quality, flexible and cost effective provision of training for Selling Skills.   This means you can be confident that we have the expertise, and the experience, to give all you need with courses for Selling Skills Strategies.

Call us now on 0845 230 6150 or request a free callback.

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