98.9% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View ReviewsRoyal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
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Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Thread Software
Martin Wright,
Product Consultant
Very good training and the trainer was excellent
Selling Skills (2 days)
Bywaters
Jessica Smith,
Customer Service Advisor
Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.
Customer Service Excellence
INTERNATIONAL PALLET POOL BV
Stuart Lockley,
Key Account Manager
Felt the afternoon was a bit slow, but enjoyed the day overall
Sales Programme
Allpress Espresso
J P
A good day of teamwork and sharing ideas. However the agenda was very long and therefore felt unrealistic. True enough, we lost structure and focus towards the end (I.e team and personal goals would have been great at the start of the day). Feels like training that is more relevant to big corporates than smaller businesses. Some of the group work was really useful though.
Excellent Account Management
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