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Communication Skills Training Courses

Training Courses in Communication Skills

Results Through Better Communications
Communication Skills Training Courses from Activia

About Communication Skills training

Good communication skills are one of the most sought-after by employers, regardless of which industry you work in. But what does it mean exactly? What makes someone a good communicator and why is it such an essential skill nowadays?

In its simplest form, communication is the ability to convey information to another individual - or individuals - effectively. But communication is a complex process which consists of more than just a series of words. In addition to the verbal message, your tone and quality of voice, as well as your body language and emotional display all play an important part in how your message is transferred to, and understood by, the other person.

If you have good communication skills, you are able to convey messages in a clear and straightforward way, express your thoughts and ideas in a confident manner, demonstrate a varied and appropriate vocabulary, and be able to tailor your message and style to your audience.

Why Are Good Communication Skills Important?

Good communication skills are at the foundation of success in almost any role, both in professional and personal life. Effective communication is crucial for every profession and industry, and being able to express yourself clearly and adapt yourself to new situations will help you advance in your career, resolve any differences and solve different problems more easily.

And not only does it help you with your career, it is also an important part of personal relationships. Effective communication helps you to understand people or situations better and, as a result, avoid misunderstanding and conflicts.

How Do Organisations Benefit?

Consider it the other way: what happens of people lack communication skills? How does an organisation suffer?

Consider teams of people who speak to each other, but do not articulate their thoughts. You have employess who have no clear idea of objectives – either theirs or those of their team. Colleagues who work together but have little sense of how to work better together. And do not forget the effect on grievances, which left unaddressed, will grow over time.

So the reverse is clear: leaders who convey their objectives clearly and logically, a general sense of co-ordinated and effective action, and teams of people who get along in a common cause. The result is not just measurably better performance but also greater stability through a happy and motivated workforce.

How Do Activia's Communications Courses Help You?

The aim of Activia's communication skills courses is to help you understand the impact that communication has on other people, and how improving these skills can make it easier to get better results. The training is designed specifically to help you to become more effective in the workplace.

It will help you to recognise the importance of body language and how your non-verbal signs affect communication, and give you useful tips on how to use gestures and emotions effectively. We will explain why being a good listener is essential for effective communication, and teach you how you can improve your listening skills so that you get better results.

And, as with all our workshops, the focus is on you. In order to help you get the best possible results for your business, we provide you with an individual evaluation and help you develop a personal action plan, which you can start implementing right after your training session. Our small classroom size means that you will also get a chance to ask questions or discuss any difficulties with our trainers, who will be happy to assist you on the day

Related Courses

You will find related training courses in our Soft Skills section.

Feedback from delegates on our Communication Skills courses

Average Review 4.4/5 based on 21 reviews.

"The tutor was very good. I enjoyed the one to one session, to me i seem to understand more and can ask a lot more questions, it was very enjoyable. I left feeling very positive. Thank you. "     Janet Wollen     Feb 27 2015    

"i have enjoyed my time duirng the course and learnt a lot."     Bijoy Roy     Dec 18 2014    

"the trainer was enthusiastic and engaging and made the course enjoyable. It was a bonus having only 2 participants because we were able to make the course more useful to our specific needs."     Nicola Johnson     Dec 11 2014    

"The course leader was very friendly and helpful."     Anna Krekorian     Oct 14 2014    

"It was a good day and i have learnt a lot from this training. :)"     Rhys Evans     Oct 14 2014    

"I will definitely advise anyone wishing to attend this training to do so,as this was really useful. "     Matona Mbungu     Oct 9 2014    

"I would like to highly commend our trainer. He was extremely helpful and informative. He also made the course a pleasure to take part in. "     Daniel Chapman     Sep 25 2014    

"The trainer was excellent, I will recommend this course to everyone. "     Stephen Carr     Sep 24 2014    

"The course was excellent. Presenter was very professional and engaging."     Darius Pranckevicius     Jun 27 2014    

"I thoroughly enjoyed the course, every topic was relevant and eye-opening to what makes a good communicator. Thank you "     Ilire Gashi     Jun 27 2014    

"I felt the tutor adapted the course to take into account the delegates own requirements which was fantastic!"     Sarah Bullwinkel     May 21 2014    

"Great course. David was an excellent coach, combining the course with humour and good personal examples of where communication works and fails. "     Martyn Thompson     May 1 2014    

"The tutor was brilliant and very engaging - very impressive."     Rahul Bissoonauth     Mar 5 2014    

"The day was informative and interesting. The trainer, Jackie was lovely and made us feel at ease and able to talk freely without judgement. I would recommend this course to others. "     Fiona Lawes     Feb 26 2014    

"Andrea, the trainer was a star from start to finish and she mades us all feel comofortable from the moment we arrived at the venue."     John Wilcox     Feb 26 2014    

"Thank you!!! Simon was great."     Ms Donna Morris     Feb 6 2014    

"Trainer was very friendly and helpful. "     Joanne Evans     May 16 2013    

"The course was very clear and very helpfull, Thank you"     Andy Donald     May 16 2013    

"A fantastic and very helpful trainer."     Slawomir Breda     Mar 22 2013    

"I found the course rewarding."     Graeme Roper     Oct 10 2012    

Effective Communication Skills

Course Outline

Duration: this is a one-day training course

training-courses-in-communication-skills

ILM Endorsed Training Course

Note: This exclusive training course has been developed by Activia and endorsed by the ILM – Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.

Content covered

Course Overview and Learning Objectives
Communication
• What is a Skilled Communicator?  • Individual Evaluation 
Communication Barriers
• Case Study: New Neighbours  • Applying the Answers 
Asking Questions
• Asking Good Questions  • Probing 
Listening Skills
• Quick Quiz  • How Do You Rate Your Listening Ability?  • Active Listening Skills  • The Communication Funnel  • Communication Situations  • One Little Word 
Body Language
• What Do Our Bodies Say?  • Gestures  • Emotions 
A Personal Action Plan

Call Activia Training on 0845 230 6150 Click to request a callback from Activia Training

Prices for Communication Skills training

Please note : all prices exclude VAT.

Scheduled public classes

[The simplest and most cost-effective option for 1, 2 or 3 delegates]
If you book in advance, Early Bird prices start at just £169
•  Effective Communication Skills
 
First delegate: £199
2nd delegate: £175
3rd delegate +: £155 each
NOTE   [click to show/hide]
To view scheduled dates, click the "Dates" button on the right

Training at your offices

[A convenient and very cost-effective option for groups of delegates]
•  Effective Communication Skills
 
First delegate: £449
Extra delegates: £45 each
(Price per day)
NOTES   [click to show/hide]

Scheduled dates for our public classes

Prices vary, and in general, the earlier you book, the lower the price.
Our small class sizes mean that classes are often full, so it's usually best to book as soon as you can.   So don't be disappointed by leaving it too late!

If you see classes at higher prices set to run over the next few days, these are empty classes and if you book, you may be the only delegate attending.

NOTE : prices are per delegate and exclude VAT.

Click on the links in the right panel for outlines and more information on any course.
View scheduled dates for the course you want by clicking on "Show/Hide Dates" in the relevant blue panel below.
Click on 'Book now' against the class you wish to book.

Communication Skills

 Application/Subject
Level
Date
Centre
Price
 
Effective Communication Skills
[ Click to Show/Hide Dates +/– ]
May 27, 2015
Manchester Princess Street
£199
Book Now
May 29, 2015
Bristol
£183
Book Now
Jun 3, 2015
London Baker Street W1
£199
Book Now
Jun 3, 2015
Slough
£199
Book Now
Jun 12, 2015
Nottingham
£183
Book Now
Jun 24, 2015
Reading Green Park
£199
Book Now
Jun 26, 2015
Milton Keynes
£199
Book Now
Jun 26, 2015
Leeds
£199
Book Now
Jul 1, 2015
Tower Bridge
£183
Book Now
Jul 3, 2015
Birmingham City Centre
£183
Book Now
Jul 8, 2015
Bristol
£199
Book Now
Jul 10, 2015
Manchester Princess Street
£189
Book Now
Jul 17, 2015
London Baker Street W1
£174
Book Now
Jul 17, 2015
Slough
£176
Book Now
Jul 22, 2015
Nottingham
£189
Book Now
Aug 5, 2015
Leeds
£179
Book Now
Aug 5, 2015
Milton Keynes
£179
Book Now
Aug 7, 2015
Reading Green Park
£179
Book Now
Aug 12, 2015
Birmingham City Centre
£165
Book Now
Aug 14, 2015
Tower Bridge
£169
Book Now
Aug 19, 2015
Manchester Princess Street
£169
Book Now
Aug 21, 2015
Bristol
£169
Book Now
Aug 26, 2015
London Baker Street W1
£169
Book Now
Aug 26, 2015
Slough
£169
Book Now
Need another date or location ?   Click to schedule your own class from £299.
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Information

About Communication Skills
Delegate Feedback
Prices
Dates

Course outlines

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Effective Communication Skills

Contact details

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Sales & Bookings:   0845 230 6150
Customer Service:   0845 230 6159
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Course Summaries for Communication Skills Training Courses

Effective Communication Skills

This one-day workshop helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results.

Delegates who attend should be: Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace.

Quality Assured Training

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Contact Us

Activia Training
Head Office:
    Regus House, 268 Bath Road
    Slough,   SL1 4DX

Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157

Communication Skills Training Courses from Activia

We can provide training courses for Communication skills at any of our sixteen centres UK wide, or we can come to your offices – if you have groups of staff, this is a particularly convenient, flexible and cost effective option.

We have been training since 1995 and have continually developed our philosophy of high quality, flexible and cost effective provision of training courses for Communication skills.   This means you can be confident that we have the expertise, and the experience, to give all you need with courses for Communication Skills.

Call us now on 0845 230 6150 or request a free callback.

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