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About Communication Skills training
Good communication skills are one of the most sought-after by employers, regardless of which industry you work in. But what does it mean exactly? What makes someone a good communicator and why is it such an essential skill nowadays?
In its simplest form, communication is the ability to convey information to another individual - or individuals - effectively. But communication is a complex process which consists of more than just a series of words. In addition to the verbal message, your tone and quality of voice, as well as your body language and emotional display all play an important part in how your message is transferred to, and understood by, the other person.
If you have good communication skills, you are able to convey messages in a clear and straightforward way, express your thoughts and ideas in a confident manner, demonstrate a varied and appropriate vocabulary, and be able to tailor your message and style to your audience.
Why Are Good Communication Skills Important?
Good communication skills are at the foundation of success in almost any role, both in professional and personal life. Effective communication is crucial for every profession and industry, and being able to express yourself clearly and adapt yourself to new situations will help you advance in your career, resolve any differences and solve different problems more easily.
And not only does it help you with your career, it is also an important part of personal relationships. Effective communication helps you to understand people or situations better and, as a result, avoid misunderstanding and conflicts.
How Do Organisations Benefit?
Consider it the other way: what happens of people lack communication skills? How does an organisation suffer?
Consider teams of people who speak to each other, but do not articulate their thoughts. You have employess who have no clear idea of objectives either theirs or those of their team. Colleagues who work together but have little sense of how to work better together. And do not forget the effect on grievances, which left unaddressed, will grow over time.
So the reverse is clear: leaders who convey their objectives clearly and logically, a general sense of co-ordinated and effective action, and teams of people who get along in a common cause. The result is not just measurably better performance but also greater stability through a happy and motivated workforce.
How Do Activia's Communications Courses Help You?
The aim of Activia's communication skills courses is to help you understand the impact that communication has on other people, and how improving these skills can make it easier to get better results. The training is designed specifically to help you to become more effective in the workplace.
It will help you to recognise the importance of body language and how your non-verbal signs affect communication, and give you useful tips on how to use gestures and emotions effectively. We will explain why being a good listener is essential for effective communication, and teach you how you can improve your listening skills so that you get better results.
And, as with all our workshops, the focus is on you. In order to help you get the best possible results for your business, we provide you with an individual evaluation and help you develop a personal action plan, which you can start implementing right after your training session. Our small classroom size means that you will also get a chance to ask questions or discuss any difficulties with our trainers, who will be happy to assist you on the day
Related CoursesYou will find related training courses in our Soft Skills section.
Feedback from delegates on our Communication Skills coursesAverage Review 4.4/5 based on 21 reviews.
"The tutor was very good. I enjoyed the one to one session, to me i seem to understand more and can ask a lot more questions, it was very enjoyable. I left feeling very positive. Thank you. " Janet Wollen Feb 27 2015
"i have enjoyed my time duirng the course and learnt a lot." Bijoy Roy Dec 18 2014
"the trainer was enthusiastic and engaging and made the course enjoyable. It was a bonus having only 2 participants because we were able to make the course more useful to our specific needs." Nicola Johnson Dec 11 2014
"The course leader was very friendly and helpful." Anna Krekorian Oct 14 2014
"It was a good day and i have learnt a lot from this training. :)" Rhys Evans Oct 14 2014
"I will definitely advise anyone wishing to attend this training to do so,as this was really useful. " Matona Mbungu Oct 9 2014
"I would like to highly commend our trainer. He was extremely helpful and informative. He also made the course a pleasure to take part in. " Daniel Chapman Sep 25 2014
"The trainer was excellent, I will recommend this course to everyone. " Stephen Carr Sep 24 2014
"The course was excellent. Presenter was very professional and engaging." Darius Pranckevicius Jun 27 2014
"I thoroughly enjoyed the course, every topic was relevant and eye-opening to what makes a good communicator. Thank you " Ilire Gashi Jun 27 2014
"I felt the tutor adapted the course to take into account the delegates own requirements which was fantastic!" Sarah Bullwinkel May 21 2014
"Great course. David was an excellent coach, combining the course with humour and good personal examples of where communication works and fails. " Martyn Thompson May 1 2014
"The tutor was brilliant and very engaging - very impressive." Rahul Bissoonauth Mar 5 2014
"The day was informative and interesting. The trainer, Jackie was lovely and made us feel at ease and able to talk freely without judgement. I would recommend this course to others. " Fiona Lawes Feb 26 2014
"Andrea, the trainer was a star from start to finish and she mades us all feel comofortable from the moment we arrived at the venue." John Wilcox Feb 26 2014
"Thank you!!! Simon was great." Ms Donna Morris Feb 6 2014
"Trainer was very friendly and helpful. " Joanne Evans May 16 2013
"The course was very clear and very helpfull, Thank you" Andy Donald May 16 2013
"A fantastic and very helpful trainer." Slawomir Breda Mar 22 2013
"I found the course rewarding." Graeme Roper Oct 10 2012
ILM Endorsed Training CourseNote: This exclusive training course has been developed by Activia and endorsed by the ILM Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, and an ILM award certificate provided at a small additional charge. Alternatively it can count towards an ILM-endorsed award for management training.
Course Overview and Learning Objectives
• What is a Skilled Communicator? • Individual Evaluation
• Case Study: New Neighbours • Applying the Answers
• Asking Good Questions • Probing
• Quick Quiz • How Do You Rate Your Listening Ability? • Active Listening Skills • The Communication Funnel • Communication Situations • One Little Word
• What Do Our Bodies Say? • Gestures • Emotions
A Personal Action Plan
Prices for Communication Skills training
Please note : all prices exclude VAT.
Scheduled public classes[The simplest and most cost-effective option for 1, 2 or 3 delegates]
If you book in advance, Early Bird prices start at just £169
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To view scheduled dates, click the "Dates" button on the right
Training at your offices[A convenient and very cost-effective option for groups of delegates]
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Scheduled dates for our public classes
Prices vary, and in general, the earlier you book, the lower the price.
If you see classes at higher prices set to run over the next few days, these are empty classes and if you book, you may be the only delegate attending.
NOTE : prices are per delegate and exclude VAT.
Click on the links in the right panel for outlines and more information on any course.
Need another date or location ? Click to schedule your own class from £299.
Course Summaries for Communication Skills Training Courses
Effective Communication Skills
This one-day workshop helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results.
Delegates who attend should be: Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace.
Quality Assured Training
We can provide training courses for Communication skills at any of our sixteen centres UK wide, or we can come to your offices if you have groups of staff, this is a particularly convenient, flexible and cost effective option.
We have been training since 1995 and have continually developed our philosophy of high quality, flexible and cost effective provision of training courses for Communication skills. This means you can be confident that we have the expertise, and the experience, to give all you need with courses for Communication Skills.
Call us now on 0845 230 6150 or request a free callback.