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About the Course
Dates and Venues
This course is a one-day training course structured into 11 modules.
About the Course
Headline details for Developing Assertiveness in the Right Way.
FREE eLearning Revision
The Developing Assertiveness in the Right Way course comes with FREE eLearning revision which is matched exactly to the course.
So if there are any parts of the course that you want to revisit, for 14 days after the course, you can simply log in and run the module -- or even the whole course -- again.
Click for more information about our free elearning revision
Why Assertiveness Training?
Learning to be assertive is an essential skill in business – it allows you to bring your ideas and points across clearly and with confidence. At Activia, we guide you to a manner that comfortably sits within the ‘pushy and annoying’ manager and the ‘doormat’ that isn’t respected by employees.
It’s all about finding the right combination – knowing when to be assertive and when to take a more flexible approach is what makes the difference. These are just some of the ways assertiveness can help your organisation:
When you train with Activia, we teach you how to apply assertive communication skills in your everyday work situations: you will acquire practical techniques which will increase your effectiveness and productivity, and help you to gain control of daily activities.
This one-day training course has been designed to give delegates the appropriate tools to assert themselves in a wide range of situations at work. They will learn how the proper use of assertive behaviour enables people to deal with work colleagues, clients, suppliers and personal contacts in a way that is productive yet maintains and improves relationships.
Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients, in a positive way that makes life easier for everybody.
Our courses have been built to give delegates easy-to-digest explanations and techniques that can be applied the minute you leave the classroom. At Activia, we’ll teach you:
Different Types of Behaviour
Business isn’t limited to processes and making sure the numbers add up. It’s also largely about being able to deal with people ¬– your staff forms the crux on which any successful organisation is built.
Assertiveness and You
This is where we’ll take you through a process of self-reflection – how does assertiveness form a part of your management style? Do you use it effectively when dealing with employees or clients?
Personal Communication Styles
There are several ways in which you can communicate – there is not a single right answer, but rather a collection of different options that can be used based on the circumstance.
Saying the Right Things
Once we’ve established an understanding of assertiveness and its place in communications, we’ll give you a template on which to build an assertive dictionary that will help you say all the right things. We’ll equip you with specific exercises to help build your knowledge and confidence.
Communication is more than just what you say – body language is often more communicative than words. Assertive body language can get your message across before you even open your mouth. We’ll teach you several techniques that will deliver instant results.
Activia is one of the UK's leading business training organisations – we have helped thousands of people to reach their potential in the workplace. These are just a few reasons why employers consistently choose us:
We have been involved in the training industry since 1995. We know exactly how to assemble course structures that fulfil maximum potential, without wasting time or resources. Having the backing of hundreds upon hundreds of past courses, we give businesses what they need.
Dedicated (and Friendly!) Training Advisors
Our trainers aren’t chosen just for their professional qualifications, but they also need to have the right personality – we want our delegates to land in a friendly atmosphere, where people feel at ease and ready to ask questions and make contributions to our sessions.
Tools and Backup
When you finish your course at Activia, that’s not the end of your learning experience! We give you the tools you need to continue the process once you’ve left. We’ll give you a personal action plan, which is a tailored programme built to get the best results for your business.
Delegate Feedback from our
Developing Assertiveness In The Right Way course
Average Review 4.3/5 based on 45 reviews.
"Overall a well presented and delivered course" Shane Caiger Jul 22 2015
"It was very useful - thanks to the trainer" Jeanette Parker Wooding Jul 20 2015
"I would like to say how helpful my tutor Anthony was." Julie Norman Jul 13 2015
"Anthony was very enthusiastic - he had great industry experience and used it provided us with lots of examples " Sawsan Hamawandy Jul 13 2015
"We did really well and there were one to one discussions of the concerns we have and the daily challenges we face." Garry Mulgrew Mar 9 2015
"The training was a revelation to me and I'm sure the more I develop techniques it will be invaluable to me going forward. " Chris Thompson Mar 2 2015
"A really excellent day and the trainer was very knowledgeable" Debbi Keeley Feb 9 2015
"The trainer was great - really knew the topic and presented it well, engaging the delegates and tailoring the content the needs of the learners." Debbi Keeley Feb 9 2015
"Teaching was clear and Simon put everyone quickly at ease, allowing us all to be open about the different struggles that we face at work. I would definitely recommend Activia to colleagues if/when they are looking for training." Fiona Trim Feb 2 2015
"I would like to say that the Trainer Claudette was very enthusiastic and very knowledgeable. She made the day very interesting and I am sure that we all came away having achieved our objective. Many thanks" Lynda Hilton Jan 29 2015
Dates and Venues for our public classes
We have a simple price model where the earlier you book, the lower the price.
NOTE : prices are per delegate and exclude VAT.
Click on 'Book now' against the class you wish to book.
Need another date or location ? Click to schedule your own class from £299.
Prices: Developing Assertiveness in the Right Way
Please note : all prices exclude VAT.
Scheduled public classes[The simplest and most cost-effective option for 1, 2 or 3 delegates]
If you book in advance, Early Bird prices start at just £139
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To view scheduled dates, click the "Dates" button on the right
Training at your offices[A convenient and very cost-effective option for groups of delegates]
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Developing Assertiveness in the Right Way
All Activia training courses have been created, reviewed and developed to ensure they provide up to date and constantly improving standards of content. Our Assertiveness training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.
Maximum class size for Developing Assertiveness courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.
Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.
Private (closed) classes can be booked at our centres, subject to the same maximum class sizes, if you want to use our facilities for your training.
For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.
How to book
Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.
Also note: If you are a private individual you must pay by credit card at the time of booking.
The confirmation process
Note: Please allow 1 - 2 working days for your confirmation and invoice.
What happens on the day
If you are coming to our centre, dress code is smart casual. Refreshments and a free buffet lunch will be provided, but please note that, as a training company who relies on caterers, we are unable to reliably provide for differing dietary requirements, so if you are in any doubt then please bring your own. The timetable is as follows:
Note: break times can vary according to the needs of the training, and course duration for smaller class sizes can be shorter because fewer delegates have fewer questions !
For training at your offices, this itenerary can be varied by prior arrangement.
What you get
With your Assertiveness training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge. With all Assertiveness at Work courses, you are also given 14-day access to free eLearning revision which will further help you to reinforce the lessons you have learned.
Every delegate on a Developing Assertiveness in the Right Way course also gets an Activia Training Attendance Certificate.
We can provide training in Assertiveness at any of our ten centres UK wide, or we can come to your offices if you have groups of staff who need training, this is a particularly convenient, flexible and cost effective option.
We have been training business all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and cost effective provision of training in Assertiveness . This means you can be confident that we have the expertise, and the experience, to give all you need with training courses for Assertiveness.