Training in Assertiveness

Assertiveness at Work

A One-Day Training Course


Your training is easier with Activia because we have:
  • Recognised national quality accreditations
  • Training businesses since 1995
  • Friendly, capable, flexible service
  • Dedicated training advisors
  • Unique tools and backup
  • Design & management of training programmes
  • Fiercely competitive prices !
assertiveness training from activia



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Call us on 0845 230 6150

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Course Information

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ILM Endorsed Training Course

This exclusive training course has been developed by Activia and endorsed by the ILM -- Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course, or can count towards an ILM-endorsed award for management training.
Click for more information about our ILM-endorsed Management Training programmes.

Why Assertiveness Training?

Do you:
  • Find yourself saying 'yes' to people's requests when you really want to say 'no?'
  • Bottle up or fail to express your discontent, even if you think it's justified?
  • 'Give in' to others for a while, but eventually become irritable or even angry?

  • Assertiveness is the ability to express yourself and your rights in an open, non-confrontational way. Yet assertiveness does not come naturally because we have all learned passive behaviours to stave off confrontation.

    When you train with Activia, we teach you how to apply appropriate assertive communication skills in your day-to-day work situations: you will acquire practical techniques which will increase your effectiveness and productivity, and help you gain control of daily activities.

    Course Aims

    This one-day training course has been designed to give delegates the appropriate tools to assert themselves in a wide range of situations at work. They will learn how the proper use of assertive behaviour enables people to deal with work colleagues, clients, suppliers and personal contacts in a way that is productive yet maintains and improves relationships.

    Who Should Attend?

    Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients, in a positive way that makes life easier for everybody.

    Quick Course Outline: Assertiveness at Work

    Introduction and Course Overview

    • Knowledge Skills Checklist  • Getting to Know You 

    Interpersonal Skills

    • Interpersonal Skills  • Interpersonal Skills Checklist 

    Communication

    • Why Communication Goes Wrong  • Getting Communications Across  • Personal Communication Style Questionnaire 

    What is Assertiveness?

    • Car Wars Exercise  • Assertiveness, Aggressiveness and Passivity  • Assertiveness Practice 

    Rights and Responsibilities

    • Rights and Responsibilities 

    Positive Thinking

    • Can’t – One of the Greatest Barriers  • Turning Can’t into Can  • Tips for Positive Thinking 

    15 Top Tips for Building Trust and Rapport

    • 15 Top Tips for Building Trust and Rapport 

    Practical Assertiveness Skills

    • Assertiveness – the 3 steps  • Assertiveness Skills Practice  • Saying No to Others  • Positive Words and Phrases  • Words and Phrases Exercise 

    Listening Skills

    • Listening Skills Questionnaire  • Listening Skills Tips/Techniques 

    Body Language Questionnaire


    Different People in Different Ways

    • Different People in Different Ways 

    Developing Assertiveness

    • Assertiveness Preparation  • Assertiveness Tactics  • How Assertive are You?  • Assertive Process  • Assertiveness Strengths and Development Areas 

    A Personal Action Plan


    Assertiveness at Work

    A One-Day Training Course

    Prices for Assertiveness at Work

    Activia's prices are always among the best in today's market, and if you are offered a lower price for a like-for-like course, then we will match it.   Click for details of the Activia Price Promise.

    Scheduled Public Classes

    Prices for Scheduled Public Classes are as follows:
     
    Price per delegate
     Delegate
    1st
    2nd
    3rd
    4th
    5th
    6+
     Price per Delegate
    £199
    £159
    £129
    £129
    £129
    [ See below for dates ]

    Private & In-House Training Courses

    We can deliver private training courses at one of our training centres or on your premises:
     
    Total price per day (all delegates)
    No. of Delegates
    1
    2
    3
    4
    5
    6
    More
    Training At an Activia centre
    £499
    £549
    £599
    £649
    £699
    £749
    + £50 each
     - Cost per delegate
    £499
    £274
    £200
    £162
    £140
    £125
    £87 for 12
    Training At your office
    £449
    £489
    £529
    £569
    £609
    £649
    + £40 each
     - Cost per delegate
    £449
    £244
    £176
    £142
    £122
    £108
    £74 for 12

    Please note : all prices exclude VAT

    Assertiveness at Work

    A One-Day Training Course

    Dates for Assertiveness at Work

    Scheduled Public Classes

     Mon, July 13, 2009
    Central Birmingham
    £199
     Mon, July 13, 2009
    Reading
    £199
     Mon, July 20, 2009
    City of London
    £199
     Mon, July 27, 2009
    Birmingham South
    £199
     Fri, August 7, 2009
    Slough
    £199
     Mon, August 10, 2009
    Basingstoke
    £199
     Wed, August 12, 2009
    Aylesbury
    £199
     Thu, August 20, 2009
    West London
    £199
     Mon, August 24, 2009
    Reading
    £199
     Mon, August 24, 2009
    Central Birmingham
    £199
     Mon, September 7, 2009
    Birmingham South
    £199
     Fri, September 11, 2009
    Manchester
    £199
     Mon, September 14, 2009
    Slough
    £199
     Mon, September 21, 2009
    Milton Keynes
    £199
     Mon, September 21, 2009
    Basingstoke
    £199
     Wed, September 23, 2009
    Aylesbury
    £199
    NOTES: We limit class sizes to a maximum of 12
    though individual centres may have smaller capacity.
                Prices are per delegate, excluding VAT

    Private & In-House Training Courses

    We can deliver private training courses at one of our training centres or on your premises:
    • Very competitive prices
    • Dates arranged to suit your availability
    • Content can be or tailored to your needs at no extra charge
    • Our unique Bespoke Course Builder is available
    • Class sizes to suit you  (we recommend a maximum of 12)


    Activia, Abbey House, 18-24 Stoke Road, Slough, SL2 5AG
    Telephone: 0845 230 6150 (local rate)
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    Why Activia for Training in Assertiveness ?

    Training in Assertiveness in London, Berkshire, Buckinghamshire, Hampshire and Birmingham

    Activia should be your first choice for assertiveness training in the UK.   We provide you with a full range of classes for job-related Business Skills, HR & Supervision, Sales and Management Development as well as IT applications from Microsoft, MS Office, Sage, Adobe, Macromedia, Crystal Reports and Lotus. If you are looking for courses for assertive behaviour, you will find that Activia offers a level of service that is unrivalled in the market, with quality, flexible 1 day Training in Assertiveness at fiercely competitive prices.

    Assertive Behaviour Training

    If your requirement is training in assertive behaviour, we can provide you with training courses from introduction to advanced level at highly competitive prices. You will find that for classes for assertiveness, Activia will provide more tailored, flexible and focused solutions, and this enables you to get the most from your budget using the minimum of resources.

    Courses in London, the Midlands, Berkshire (Berks), Buckinghamshire (Bucks), Hampshire (Hants), Surrey, Middlesex and UK wide

    We provide Assertive Behaviour Training courses all over the UK, with modern, fully equipped training centres in the following locations:

    Training in Assertiveness in the City of London

    Serving the City and West End of London, as well as areas like Leytonstone, Walthamstow, Barking, Chingford and Ilford.

    Training in Assertiveness in West London

    Serving West London, as well as areas like Brentford, Kew, Watford and Richmond.

    Assertive Behaviour Training at London Heathrow

    Serving Middlesex and Surrey, covering Uxbridge, Staines, Egham, Sunbury, Hounslow and Twickenham.

    Training in Assertiveness in Birmingham City Centre

    Serving Warwickshire and the Midlands, covering Birmingham, Walsall and Dudley as well as Wolverhampton, Telford and Tamworth.

    Assertive Behaviour Training in Birmingham South

    Serving Warwickshire and the Midlands, covering Solihull, Halesowen and Redditch as well as Coventry, Kidderminster and Worcester.

    Training in Assertiveness in Manchester

    Serving Lancashire and the North West, covering Manchester, Salford, Stockport and Oldham as well as Bolton, Rochdale, Wigan, Warrington and Macclesfield.

    Training in Assertiveness in Reading

    Serving Berkshire and the Thames Valley, covering Reading, Theale and Newbury as well as Henley, Bracknell and Basingstoke.

    Assertive Behaviour Training in Slough

    Serving Berkshire and the Thames Valley, covering Slough, Windsor and Maidenhead as well as Gerrards Cross, Uxbridge and Watford.

    Training in Assertiveness in Aylesbury

    Serving Buckinghamshire, covering Aylesbury, High Wycombe and Hemel Hempstead, as well as Oxford, Bicester and Buckingham.

    Assertive Behaviour Training in Milton Keynes

    Also serving Buckinghamshire, covering Milton Keynes, Luton and Bedford, as well as Stevenage, St Albans and Welwyn Garden City.

    Training in Assertiveness in Basingstoke

    Serving Hampshire, covering Basingstoke, as well as Camberley, Farnborough, Aldershot to the east, and Newbury, Andover and Winchester to the west.

    Our experienced, high quality trainers will deliver your training to the highest standards and with the maximum effect.

    In House Training in Assertiveness Courses across the UK

    For in house delivery of Assertive Behaviour Training, we have an established national UK network of trainers, as well as centres in London, Birmingham, Slough, Reading, Basingstoke, London Heathrow, Aylesbury and Milton Keynes, so you can be sure that your assertiveness training will be delivered in a quality assured and cost effective manner.   For in-house training in assertive behaviour, you need look no further than Activia.

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    Let's talk about quality assured, flexible Training in Assertiveness.
    Call Activia to discuss your requirements for Assertive Behaviour Training.