Activia for Management Skills (2 Days)
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Management Training Courses From Activia

Key Management Skills: Two-Day Introduction

A Two-Day Training Course

Your training is easier with Activia because we have:
  • Recognised national quality accreditations
  • Training businesses since 1995
  • Friendly, capable, flexible service
  • Dedicated training advisors
  • Unique tools and backup
  • Fiercely competitive prices !
Introduction to Management Training Courses from Activia
We'd like to discuss how we can give you the best service you will find.
Early Bird Prices from £399
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Course Content

Course Aims

This intensive two-day workshop is designed to develop practical skills in managing others.

Who Should Attend

Any Manager / Supervisor / Team Leader who is responsible for the performance of others. An ideal (but not essential) pre-course would be the 1-day Supervisory Skills workshop.

Course Outline

Course Introduction
• Knowledge / Skills Checklist 
Leadership versus Management
• Differences between a Leader and a Manager  • Adairs Top Leadership Qualities  • Action Centred Leadership  • Management Styles 
• Learning -- A Definition  • Some Learning Methods 
Personal Communication Style Questionnaire
• Herzbergs Theory of Motivation  • Motivation Checklist  • Motivation From the Front Line 
Performance Management
• The Skill / Will Matrix  • Applying the Skill / Will Matrix  • Managing Poor Performance  • Overcoming Performance Blockages 
• What is Coaching?  • What is NOT Coaching?  • Why Coach?  • Who Needs Coaching?  • Differences Between Training and Coaching  • Coaching Styles Questionnaire  • Questioning Skills  • Open Questions Exercise  • Coaching Game - Review  • The G.R.O.W. Approach 
Setting SMART Objectives
• Features of Good Objectives -- S.M.A.R.T.  • Measurability of Objectives  • Defining Standards Exercise 
• What is Delegation?  • Delegation -- Benefits and Barriers  • Delegation Process 
• Benefits of Good Communication Skills  • Why Communication Goes Wrong  • Communicaion Methods 
• Assertiveness Aggressiveness and Passivity  • Assertiveness -- the Three Steps 
Giving Feedback
• Types of Feedback  • EEC Feedback Model  • Receiving Feedback  • Assertiveness and Feedback Exercise 
Performance Counselling
• The Performance Counselling (P.C.) Meeting  • Preparation and Process of the P.C. Meeting  • Some Factors in Implementing Disciplinary Process 
Dealing With Difficult Situations -- Case Studies
• New Manager Meets Poor Standards  • Romance in the Workplace  • Deteriorating Performance  • Offensive Jokes in the Office  • Bad Attitude Towards Change  • Poor Personal Hygiene  • Rewriting a Bad Report 
Practical Ideas For Development
• Developing Knowledge and Experience  • Developing Skills and Competencies  • Developing Attitudes 

More Information

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Printer-friendly course outline for Key Management Skills: Two-Day Introduction

Contact Us

Activia Training
Head Office:
    Regus House, 268 Bath Road
    Slough,   SL1 4DX

Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157
Key Management Skills: Two-Day Introduction Training Courses from Activia

Feedback from Delegates on our Key Management Skills: Two-Day Introduction Courses

Average Review 4.4/5 based on 28 reviews.

"Chris was an excellent trainer, very informative, friendly and was very good at getting the best out of the team."     Jackie Kennedy     Mar 11 2014    

"I would highly recommend the course to others"     Mark Jones     Mar 11 2014    

"The presentation by Chris, who delivered our training was very clear and easy to follow. Our whole team benefited from the two days. "     Jason Woodward     Mar 11 2014    

"V good trainer"     David Gristwood     Mar 11 2014    

"Excellent training course. "     Lauren Webb     Feb 24 2014    

"Liam the tutor was extremely good in covering all he areas of the course, he was extremely informative and helpful. He made the course enjoyable and interesting. I would certainly recommend Activia."     Janette L Stephens     Feb 24 2014    

"The trainer, Jackie, was absolutely brilliant and handled the mixture of personalities admirably. I found the course to be absolutely brilliant and was very impressed with the knowledge I gained from it - most of which was about me!"     Tracy Knight     Feb 24 2014    

"Jackie was a very good trainer. She made us feel very much at ease and helped us to speak openly with her. She taught me many new skills and ways of thinking. Thank you very much."     Natalie Pask     Feb 17 2014    

"Jackie, our trainer was brilliant. She made the course fun & interesting and we learned a lot from her. She adapted the course to our needs. A lovely lady."     Gemma Parker     Feb 17 2014    

"The trainer was very pleasant and knowledgable"     Sarah Kay     Jan 14 2014    

"The trainer was superb."     Gillian Mason     Jan 14 2014    

"Really worthwhile course. Helped to understand other colleagues issues and discuss in a closed enviroment concerns regarding moving staff forward"     Diane Hailey     Jan 14 2014    

"Trainer was very knowledgeable, she answered professionally to some difficult questions from myself."     Tony Cooper     Nov 19 2013    

"Trainer really did make the course an enjoyable experience and answered all questions that were thrown at her."     Ricky Bate     Nov 19 2013    

"Brilliant trainer! Everything was explained clearly and all questions were answered with great detail. I really enjoyed this course thank you "     Sam Snookes     Nov 19 2013    

"The trainer was outstanding."     Adrian Taylor     Nov 19 2013    

"very good coures"     John Squires     Oct 2 2013    

"I found the course very engaging which is really good for me as I generally have a short attention span."     Mark Lannie     Oct 2 2013    

"A good 2 days and left with a lot to think about and looking forward to the next course. "     Darren Smith     Oct 2 2013    

"Fantastic work-flow, interaction and going the extra mile - highly recommend out tutor."     Richard Ward     May 20 2013    

Key Management Skills: Two-Day Introduction Training Courses from Activia
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Locations for Management Training Courses from Activia

With our quality accreditations for ISO9001, IITT, ILM and the ILP, and a uniquely flexible service, you can be sure that your training for management development will get the results you need, at the prices you want.

Activia centres for Management Skills Training

With seventeen fully equipped training centres , Activia should be your first choice for training courses for Management wherever you are in the UK.
We provide Management Skills Training courses in the following locations:

  • London
    We have six centres in London, serving the City in Bank and Liverpool Street, and Canary Wharf from our London Bridge (SE1) centre, as well as North, West and South West London, in Finchley, Baker Street and London Victoria.
  • Surrey and Sussex
    Our Croydon centre serves Croydon, Reigate and Redhill as well as Crawley, Gatwick and Brighton.
  • Berkshire
    We serve Berkshire and the Thames Valley with three centres in Reading, Slough and Bracknell.
  • Bristol
    Covering Bristol, Avon, Bath and South West England
  • Milton Keynes
    Serving Buckinghamshire, covering Milton Keynes, Aylesbury and High Wycombe, as well as Luton and Bedford.
  • Birmingham
    Serving Warwickshire and the Midlands: Birmingham, Walsall and Dudley, as well as Wolverhampton, Solihull and Tamworth.
  • Nottingham
    Serving Nottingham, Long Eaton and Derby, as well as Loughborough, Melton Mowbray and Leicester.
  • Manchester
    Serving Lancashire and the North West, covering Manchester, Salford, Stockport and Oldham as well as Bolton, Rochdale, Wigan, Warrington and Macclesfield.
  • Sheffield
    Serving South Yorkshire, covering Sheffield, Barnsley and Doncaster as well as Chesterfield and Wakefield.
  • Leeds
    Serving Yorkshire and the North of England, covering Leeds, Bradford and Harrogate as well as Halifax, Wakefield and Castleford.
  • Newcastle Upon Tyne
    Serving Tyneside, also Sunderland and Gateshead, as well as North Shields, South Shields and Whitley Bay.

In House Management Training Courses from Activia across the UK

For in house delivery of Management Skills Training, you can expect the same standard of training and service for your Management courses as you get at our centres, conveniently delivered at your offices.
To book your in-house classes for management development, you need look no further than Activia.

Click for more about Management skills training courses UK from Activia

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