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Training Courses from Activia
We have hundreds of courses for every business:
find out more by clicking on a course subject below,
or by visiting our Full Course Finder.
Skills for Management
Activia Training Locations
We have seventeen centres across the UK.
Find out more by clicking on a location below,
or by visiting our main Locations Page.
Our Place or Yours? Training at Your Offices
Lots of our clients prefer us to come to them because it's easier to organise, and usually much more cost effective.
All you need is a training room, boardroom or suitable spare office. If you need laptops for a software course, we can provide them.
To see how little it can cost, click on the Prices & Dates tab at the top of this page, or locate the course using the Course Finder tab.
27-28 Clements Lane, London, EC4N 7AE
46-48 East Smithfield, London, E1W 1AW
133 Houndsditch, London, EC3A 7BX
93-95 Gloucester Place, London, W1U 6JQ
1 Ballards Lane, Finchley, London, N3 1LQ
City Hall, Victoria Street, London, SW1E 6QP
1 Victoria Square, Birmingham, B1 1BD
Two King Street, Nottingham, NG1 2AS
53 Fountain Street, Manchester, M2 2AN
47 Park Square East, Leeds, LS1 2NL
84 Queen Street, Sheffield, Yorkshire, S1 2DW
12 Mosley Street, Newcastle, NE1 1DE
Prices and Dates
Want to check on how much a course will cost,
and when public classes are scheduled?
Visit our Prices and Dates page to find out.
See prices for public (open) classes, private (closed) classes, and onsite training, where we come to your offices.
View the latest special offers, and how you can get Early Bird pricing for advance bookings.
For multiple and ongoing bookings, we have Multi Day Tickets and the
Training Days Scheme.
And under our Price Promise, we'll match any like-for-like quote.
Use our schedules, along with pricing, to help you to plan ahead.
We generally schedule three months in advance, but if you need a later date, ask us and we'll get back to you.
• View by course to see dates for any course at all locations .
• View by location to see dates at any location for all courses.
All schedules have details of the discounts available, and you can view details of the course outlines by clicking the red (i) link next to each course name.
Although we have great coverage of courses and locations,
(we can come to you, too), and very competitive pricing,
there's much more to what we do and how we work.
Why Activia? See why we believe that you won't find better value.
Quality Assurance The ethos that drives us.
History Did you know we've been around since 1995?
Types of Training
In addition to public/private/in-house training, we tailor course content free of charge, arrange ILM awards, and organise courses for technical certification.
News and Blog
Keep up to date with the News Centre and find articles of interest in our Blog.
Find the relevant numbers to call, and the quick forms to fill out, depending on your needs.
Free Online Cloud Tools
Skills Appraisal Check your skill level in a couple of minutes.
Course Creator Build a course which includes just the modules you want.
Forum Ask any question on the training you"ve had.
We don't just deliver training courses. We can provide you with help on organising training programmes and managing the whole process.
According to whether you are a small, medium or large business or a private individual, you will organise your training in different ways.
Trade Mark Acknowledgements and Terms and Conditions
Management Training Courses From Activia
Key Management Skills: Two-Day Introduction
A Two-Day Training Course
Your training is easier with Activia because we have:
This intensive two-day workshop is designed to develop practical skills in managing others.
Who Should Attend
Any Manager / Supervisor / Team Leader who is responsible for the performance of others. An ideal (but not essential) pre-course would be the 1-day Supervisory Skills workshop.
• Knowledge / Skills Checklist
Leadership versus Management
• Differences between a Leader and a Manager • Adairs Top Leadership Qualities • Action Centred Leadership • Management Styles
• Learning -- A Definition • Some Learning Methods
Personal Communication Style Questionnaire
• Herzbergs Theory of Motivation • Motivation Checklist • Motivation From the Front Line
• The Skill / Will Matrix • Applying the Skill / Will Matrix • Managing Poor Performance • Overcoming Performance Blockages
• What is Coaching? • What is NOT Coaching? • Why Coach? • Who Needs Coaching? • Differences Between Training and Coaching • Coaching Styles Questionnaire • Questioning Skills • Open Questions Exercise • Coaching Game - Review • The G.R.O.W. Approach
Setting SMART Objectives
• Features of Good Objectives -- S.M.A.R.T. • Measurability of Objectives • Defining Standards Exercise
• What is Delegation? • Delegation -- Benefits and Barriers • Delegation Process
• Benefits of Good Communication Skills • Why Communication Goes Wrong • Communicaion Methods
• Assertiveness Aggressiveness and Passivity • Assertiveness -- the Three Steps
• Types of Feedback • EEC Feedback Model • Receiving Feedback • Assertiveness and Feedback Exercise
• The Performance Counselling (P.C.) Meeting • Preparation and Process of the P.C. Meeting • Some Factors in Implementing Disciplinary Process
Dealing With Difficult Situations -- Case Studies
• New Manager Meets Poor Standards • Romance in the Workplace • Deteriorating Performance • Offensive Jokes in the Office • Bad Attitude Towards Change • Poor Personal Hygiene • Rewriting a Bad Report
Practical Ideas For Development
• Developing Knowledge and Experience • Developing Skills and Competencies • Developing Attitudes
Feedback from Delegates on our Key Management Skills: Two-Day Introduction Courses
Average Review 4.5/5 based on 44 reviews.
"Thank you so much to Simon who was a great facilitator. he was kind and patient and brilliant at really capturing the needs of us both. Thank you! " Olivia Metcalfe Sep 8 2014
"The training, the trainer and the facilities were excellent" Ruth Eckersley Aug 11 2014
"As the training was 1-2-1, Steve was able to tailor the sessions to include aspects specific to me and my new role." Julie Skelton Jul 21 2014
"Wayne was a good tutor" Sherese Edwards Jun 19 2014
"I thoroughly enjoyed the course" Dawn Smallman Jun 19 2014
"Excellent course and although attended similar before still felt like I learnt a lot. Especially liked being able to tailor course to suit our requirements and fact that trainer came to us. Created a much better environment for learning. Trainer excellent, answered all our questions and more. Felt more confident in answering questions etc as in familiar background with colleague rather than classroom with lot of strangers, so for me got a lot more out of course than would do normally." Gill Pearce Jun 2 2014
"The course was very well presented by a knowledgable Tutor. " Graeme Woof May 19 2014
"Really liked the format and content. Delivery of the course from Colin was excellent and engaging. Facilities and location good." Julie Lord May 19 2014
"Excellent trainer. " Rita Sackey May 19 2014
"I found Elly to be extremely knowledgeable and highly motivating. I was able to understand all of her training and easily put it into practice. Elly was very pleasant and certainly knows her role." Sam Wynne Apr 28 2014
"Jackie was amazing! Thanks a lot for her help!" Vanya Ivanova Apr 3 2014
"A very helpful course that was also very well presented by the instuctor- thank you." Paul Bosher Mar 20 2014
"V good trainer" David Gristwood Mar 11 2014
"The trainer - Chris - was excellent." Laura Hooper Mar 11 2014
"excellent trainer, thank you" Stuart Jones Mar 11 2014
"Chris was an excellent trainer, very informative, friendly and was very good at getting the best out of the team." Jackie Kennedy Mar 11 2014
"I would highly recommend the course to others" Mark Jones Mar 11 2014
"The presentation by Chris, who delivered our training was very clear and easy to follow. Our whole team benefited from the two days. " Jason Woodward Mar 11 2014
"Chris, the trainer was brilliant. When I first arrived on the course to find I was the only attendee, I thought the days were going to be a disaster. However Chris made me feel so comfortable and has such a personable character that I really feel I bonded with her and got so much more out of the course than I would have done if there were more attendees." Yvonne Whisson Mar 10 2014
"Liam the tutor was extremely good in covering all he areas of the course, he was extremely informative and helpful. He made the course enjoyable and interesting. I would certainly recommend Activia." Janette L Stephens Feb 24 2014
Management Training Courses from ActiviaWe can provide training courses for Management at any of our seventeen centres UK wide, or we can come to your offices.
We have been training since 1995 with a philosophy of high quality, flexible and cost effective provision, so you can be confident that we have the expertise, and the experience, to give all you need with Management courses.
Call us now on 0845 230 6150 or request a free callback.