Activia for Influencing Relationships
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Relationship Training Courses From Activia

Influencing Skills for Successful Relationships

A One-Day Training Course

Your training is easier with Activia because we have:
  • Recognised national quality accreditations
  • Training businesses since 1995
  • Friendly, capable, flexible service
  • Dedicated training advisors
  • Unique tools and backup
  • Fiercely competitive prices !

To find out more, call us on 0845 230 6150

Relationship Training Courses from Activia

Course Content

Course Aims

To give staff members appropriate tools to influence a range of situations at work, encouraging others to 'give of their best' and promoting workable compromises.

Who Should Attend

Anyone who wants to develop more productive working relationships with colleagues, clients and other internal customers.

Course Outline

Introduction and Course Overview
Interpersonal Skills
• Interpersonal Skills  • Interpersonal Skills Checklist 
Overview of Communication
• The Three Parts of Communication  • Your Competition 
Communication Skills
• Why Communication Goes Wrong  • Getting Communications Across  • Personal Communication Style Questionnaire 
How to Get People On Your Side
• The Rules of Likeability  • Group Exercise  • Discussion 
The Wheel of Communion
• The Wheel of Communion 
The Importance of Voice
• Factors Affecting the Voice  • Achieving Optimum Conditions for Speech  • Using Your Voice 
Assertiveness and How to Say No
• Assertiveness, Aggressiveness and Passivity  • Assertiveness The 3 Steps  • Assertiveness Practice 
Developing Assertiveness
• Assertiveness Preparation  • Assertiveness Tactics  • How Assertive are You?  • Assertive Process  • Assertiveness Strengths and Development Areas 
Listening Skills
• Listening Skills Questionnaire  • Listening Skills Tips and Techniques 
Body Language Questionnaire
• Body Language Questionnaire 
Giving and Receiving Feedback
• Giving Feedback  • Receiving Feedback  • Assertiveness and Feedback Exercise 
A Personal Action Plan

More Information

Prices for
Printer-friendly course outline for Influencing Skills for Successful Relationships


Contact Us

Activia Training
Head Office:
    Regus House, 268 Bath Road
    Slough,   SL1 4DX
Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157
Influencing Skills for Successful Relationships Training Courses from Activia

Feedback from Delegates on our Influencing Skills for Successful Relationships Courses


Average Review 4.2/5 based on 5 reviews.

"Jackie was lovely and very friendly. She made the course fun and interesting."     Sarah Ebbs     Apr 25 2014    

"I enjoyed the course. It was very relaxed and informative."     Liz Vickers     Oct 22 2013    

"The trainer was very thorough and answered all the questions we had. I really enjoyed the course. "     Evelyn Zvoma     Mar 12 2013    

"Excellent training. Thank you very much :)"     Izabela Hauss     Dec 13 2012    

"I enjoyed the training style, it was informal and you felt comfortable to join in. "     Gill Nadolski     Dec 13 2012    

Influencing Skills for Successful Relationships Training Courses from Activia

Relationship Training Courses from Activia

We can provide training courses in relationship management at any of our seventeen centres UK wide, or we can come to your offices.
We have been training since 1995 with a philosophy of high quality, flexible and cost effective provision, so you can be confident that we have the expertise, and the experience, to give all you need with training classes for Relationship Management.
Call us now on 0845 230 6150 or request a free callback.

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