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Working Relationships Training

Influencing Relationships at Work

A One-Day Training Course

Your training is easier with Activia because we have:
  • Recognised national quality accreditations
  • Training businesses since 1995
  • Friendly, capable, flexible service
  • Dedicated training advisors
  • Fiercely competitive prices !
Working Relationships Training from Activia
We'd like to discuss how we can give you the best service you will find.
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Call us on 0845 230 6150
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Course Content

Course Aims

To give staff members appropriate tools to influence a range of situations at work, encouraging others to 'give of their best' and promoting workable compromises.

Who Should Attend

Anyone who wants to develop more productive working relationships with colleagues, clients and other internal customers.

Course Outline

Introduction and Course Overview
Interpersonal Skills
• Interpersonal Skills  • Interpersonal Skills Checklist 
Overview of Communication
• The Three Parts of Communication  • Your Competition 
Communication Skills
• Why Communication Goes Wrong  • Getting Communications Across  • Personal Communication Style Questionnaire 
How to Get People On Your Side
• The Rules of Likeability  • Group Exercise  • Discussion 
The Wheel of Communion
• The Wheel of Communion 
The Importance of Voice
• Factors Affecting the Voice  • Achieving Optimum Conditions for Speech  • Using Your Voice 
Assertiveness and How to Say No
• Assertiveness, Aggressiveness and Passivity  • Assertiveness – The 3 Steps  • Assertiveness Practice 
Developing Assertiveness
• Assertiveness Preparation  • Assertiveness Tactics  • How Assertive are You?  • Assertive Process  • Assertiveness Strengths and Development Areas 
Listening Skills
• Listening Skills Questionnaire  • Listening Skills Tips and Techniques 
Body Language Questionnaire
• Body Language Questionnaire 
Giving and Receiving Feedback
• Giving Feedback  • Receiving Feedback  • Assertiveness and Feedback Exercise 
A Personal Action Plan

More Information

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Contact Us

Activia Training
Head Office:
    Regus House, 268 Bath Road
    Slough,   SL1 4DX

Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157
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Why Activia for Working Relationships Training ?

Working Relationships Training in London, Birmingham, Manchester, Leeds, Bristol and the South East

Activia should be your first choice for working relationships training in the UK.   We provide you with a full range of classes for Working Relationships Courses.
If you are looking for better relations at work, you will find that Activia offers a level of service that is unrivalled in the market, with quality, flexible 1 day Working Relationships Training at fiercely competitive prices.

Working Relationships Courses

If your requirement is courses for working relationships, we can provide you with training courses from introduction to advanced level at highly competitive prices. You will find that for classes for how to improve relationships, Activia will provide more tailored, flexible and focused solutions, and this enables you to get the most from your budget using the minimum of resources.

Courses in London, the Midlands, Manchester, Bristol, Berkshire, Buckinghamshire, Hampshire, Surrey and UK wide

We provide Working Relationships Courses courses all over the UK, with modern, fully equipped training centres in the following locations:

Working Relationships Training in the City of London

Serving the City in Liverpool Street and Fleet Street, and the West End of London, as well as areas like Leytonstone, Walthamstow, Barking, Chingford and Ilford.

Working Relationships Training in West London

Serving West London, as well as areas like Brentford, Kew, Watford, Richmond and Hounslow.

Working Relationships Courses in the centre of Bristol

Serving South West England, covering Bristol, Avon and Bath and Radstock in Somerset as well as Clevedon and Chepstow.

Working Relationships Training in Birmingham City Centre

Serving Warwickshire and the Midlands, covering Birmingham, Walsall and Dudley as well as Wolverhampton, Solihull and Tamworth.

Working Relationships Courses in Leeds

Serving Yorkshire and the North of England, covering Leeds, Bradford and Harrogate as well as Halifax, Wakefield and Castleford.

Working Relationships Training in Manchester

Serving Lancashire and the North West, covering Manchester, Salford, Stockport and Oldham as well as Bolton, Rochdale, Wigan, Warrington and Macclesfield.

Working Relationships Training in Reading

Serving Berkshire and the Thames Valley, covering Reading, Theale and Newbury as well as Henley and South Oxfordshire.

Working Relationships Training in Bracknell

Serving Berkshire and the Thames Valley, covering Bracknell, Wokingham and Ascot as well as Crowthrone, Camberley and Woking.

Working Relationships Courses in Slough

Serving Berkshire and the Thames Valley, covering Slough, Windsor and Maidenhead as well as High Wycombe, Uxbridge and Watford.

Working Relationships Courses in Milton Keynes

Serving Buckinghamshire, covering Milton Keynes, Aylesbury and Buckingham, as well as Luton, Bedford, Stevenage, St Albans and Welwyn Garden City.

Working Relationships Training in Basingstoke

Serving Hampshire, covering Basingstoke, as well as Farnham, Farnborough and Aldershot to the east, and Newbury, Andover and Winchester to the west.
Our experienced, high quality trainers will deliver your training to the highest standards and with the maximum effect.

In House Working Relationships Training Courses across the UK

For in house delivery of Working Relationships Courses, we have an established national UK network of trainers, as well as thirteen centres in London, Birmingham, Manchester, Leeds, Bristol, Slough, Reading, Bracknell and Milton Keynes. So you can be sure that your working relationships training will be delivered in a quality assured and cost effective manner.   For in-house courses for working relationships, you need look no further than Activia.


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Training centres in     London     Birmingham     Bristol     Berkshire     Buckinghamshire     Manchester     Leeds
Why Activia?