Working Relationships Training
Influencing Relationships at Work
A One-Day Training Course
Your training is easier with Activia because we have:
To give staff members appropriate tools to influence a range of situations at work, encouraging others to 'give of their best' and promoting workable compromises.
Who Should Attend
Anyone who wants to develop more productive working relationships with colleagues, clients and other internal customers.
Introduction and Course Overview
• Interpersonal Skills • Interpersonal Skills Checklist
Overview of Communication
• The Three Parts of Communication • Your Competition
• Why Communication Goes Wrong • Getting Communications Across • Personal Communication Style Questionnaire
How to Get People On Your Side
• The Rules of Likeability • Group Exercise • Discussion
The Wheel of Communion
• The Wheel of Communion
The Importance of Voice
• Factors Affecting the Voice • Achieving Optimum Conditions for Speech • Using Your Voice
Assertiveness and How to Say No
• Assertiveness, Aggressiveness and Passivity • Assertiveness – The 3 Steps • Assertiveness Practice
• Assertiveness Preparation • Assertiveness Tactics • How Assertive are You? • Assertive Process • Assertiveness Strengths and Development Areas
• Listening Skills Questionnaire • Listening Skills Tips and Techniques
Body Language Questionnaire
• Body Language Questionnaire
Giving and Receiving Feedback
• Giving Feedback • Receiving Feedback • Assertiveness and Feedback Exercise
A Personal Action Plan
Quality Assured Training
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Regus House, 268 Bath Road
Slough, SL1 4DX
Sales: 0845 230 6150
Service: 0845 230 6159
Accounts: 0845 230 6157
Activia should be your first choice for working relationships training in the UK. We provide you with a full range of classes for Working Relationships Courses.
If you are looking for better relations at work, you will find that Activia offers a level of service that is unrivalled in the market, with quality, flexible 1 day Working Relationships Training at fiercely competitive prices.
If your requirement is courses for working relationships, we can provide you with training courses from introduction to advanced level at highly competitive prices. You will find that for classes for how to improve relationships, Activia will provide more tailored, flexible and focused solutions, and this enables you to get the most from your budget using the minimum of resources.
We provide Working Relationships Courses courses all over the UK, with modern, fully equipped training centres in the following locations:
Serving the City in Bank and Aldgate, and Canary Wharf from our London Bridge (SE1) centre.
Across West and South West London, in Hammersmith, Baker Street and London Victoria.
Serving South West England, covering Bristol, Avon and Bath and Radstock in Somerset as well as Clevedon and Chepstow.
Serving Warwickshire and the Midlands, covering Birmingham, Walsall and Dudley as well as Wolverhampton, Solihull and Tamworth.
Serving Yorkshire and the North of England, covering Leeds, Bradford and Harrogate as well as Halifax, Wakefield and Castleford.
Serving Lancashire and the North West, covering Manchester, Salford, Stockport and Oldham as well as Bolton, Rochdale, Wigan, Warrington and Macclesfield.
Serving Berkshire and the Thames Valley, covering Reading, Theale and Newbury as well as Henley and South Oxfordshire.
Serving Berkshire and the Thames Valley, covering Bracknell, Wokingham and Ascot as well as Crowthrone, Camberley and Woking.
Serving Berkshire and the Thames Valley, covering Slough, Windsor and Maidenhead as well as High Wycombe, Uxbridge and Watford.
Serving Buckinghamshire, covering Milton Keynes, Aylesbury and Buckingham, as well as Luton, Bedford, Stevenage, St Albans and Welwyn Garden City.
Serving Tyneside, also Sunderland and Gateshead, as well as North Shields and South Shields, and Whitley Bay.
Our experienced, high quality trainers will deliver your training to the highest standards and with the maximum effect.
For in house delivery of Working Relationships Courses, we have an established national UK network of trainers, as well as fifteen centres in London, Birmingham, Manchester, Leeds, Newcastle, Bristol, Slough, Reading, Bracknell and Milton Keynes. So you can be sure that your working relationships training will be delivered in a quality assured and cost effective manner. For in-house courses for working relationships, you need look no further than Activia.