0845 230 6150
0845 230 6159
Negotiation Skills Training Courses From Activia
Effective Negotiation Skills
A One-Day Training Course
Your training is easier with Activia because we have:
This intensive one-day course teaches the basics of negotiations. Delegates will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities also cover the guidelines for conducting a successful negotiation and facilitating communication, questions a person should ask and appropriate responses, and situations that require a specific negotiation style. Delegates will also learn how to gain control in a negotiation, use various negotiation tactics, and deal with unethical negotiation tactics.
Who Should Attend
Anyone, whether in a sales, purchasing or management role who needs to negotiate with others in order to achieve results.
Introduction and Course Overview
What is Negotiation?
• What is Negotiation?
Types of Negotiators
• Soft Negotiators • Hard Negotiators • Negotiating Styles • Review of Individual Negotiating Styles
Problems with Positional Bargaining
• Arguing Over Positions • Soft vs Hard Styles • Separating People From The Problem • Negotiating Style Exercise
The Successful Negotiator
• Characteristics of the Successful Negotiator • Inventory of Negotiating Skills
• Preparation for Negotiation • Gathering Information • Knowing Yourself • Best Alternative (BATNA) • Walking Away Point (WAP)
Inventing Options for Mutual Gain
• Avoiding Premature Judgment • Brainstorming • Broadening Your Options • The Assumption of a Fixed Pie • Thinking that "Solving Their Problem is Their Problem"
• The Four Kinds of Fear • Conquering Fear • Fear Exercise
• Challenges to Negotiating Success
Dealing with Negative Emotions
• Developing a Detached Mental Attitude • How to Respond to Tough Tactics • Defusing Negative Emotions • Pairs Exercise – A Difficult Negotiation
A Personal Action Plan
Regus House, 268 Bath Road
Slough, SL1 4DX
Sales: 0845 230 6150
Service: 0845 230 6159
Accounts: 0845 230 6157
Feedback from Delegates on our Effective Negotiation Skills Courses
"The trainer was knowledgeable and good." Dr Kiran Raza Feb 5 2014
"The trainer was well prepared, experienced and knowledgable. He used his own personal experiences to give expamples to help us fully understand the concept of Negotiation! Excellent!" Natalie Truman Nov 27 2013
"Trainer was good. The discussions she managed between us and her contribution were the most valuable thing from the day." Michaela Michaylova Sep 16 2013
"Enjoyable course. Content and duration were both good." Gary Stewart Aug 14 2013
"The Trainer was very approachable, friendly and able to engage with the audience well" Nabila Gardner Jun 4 2013
"Trainer was excellent, really engaging and delivered the session really well. " Philippa Rogers Jun 4 2013
"A rewarding and stimulating day, dealt with in an engaging way that was strategically delivered. I received valuable training from the tutor which extremely beneficial, targeted to what I needed and focussed on what I wanted to achieve from the course. " Rachel Lyster May 16 2013
"A very good course to attend and the teacher explianed everything very well." Hayley Bilas Feb 21 2013
"There was a breadth of topics discussed which are all key to gaining a better appreciation of the complete negotiation process. Special mention to Denise our trainer, she was very helpful" Andy Gouldson Jan 17 2013
With our quality accreditations for ISO9001, IITT, ILM and the ILP, and a uniquely flexible service, you can be sure that your courses for effective negotiation will get the results you need, at the prices you want.
With seventeen fully equipped training centres , Activia should be your first choice for training courses for Negotiation Skills wherever you are in the UK.
We provide Effective Negotiation Courses courses in the following locations:
For in house delivery of Effective Negotiation Courses, you can expect the same standard of training and service for your effective Negotiating Skills courses as you get at our centres, conveniently delivered at your offices.
To book your in-house classes for effective negotiation, you need look no further than Activia.
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