Activia for Effective Negotiation Skills
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Negotiation Skills Training Courses From Activia

Effective Negotiation Skills

A One-Day Training Course

Your training is easier with Activia because we have:
  • Recognised national quality accreditations
  • Training businesses since 1995
  • Friendly, capable, flexible service
  • Dedicated training advisors
  • Unique tools and backup
  • Fiercely competitive prices !
Early Bird Pricing - from £199
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Negotiation Skills Training Courses from Activia
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Course Content

Course Aims

This intensive one-day course teaches the basics of negotiations. Delegates will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities also cover the guidelines for conducting a successful negotiation and facilitating communication, questions a person should ask and appropriate responses, and situations that require a specific negotiation style. Delegates will also learn how to gain control in a negotiation, use various negotiation tactics, and deal with unethical negotiation tactics.

Who Should Attend

Anyone, whether in a sales, purchasing or management role who needs to negotiate with others in order to achieve results.

Course Outline

Introduction and Course Overview
What is Negotiation?
• What is Negotiation? 
Types of Negotiators
• Soft Negotiators  • Hard Negotiators  • Negotiating Styles  • Review of Individual Negotiating Styles 
Problems with Positional Bargaining
• Arguing Over Positions  • Soft vs Hard Styles  • Separating People From The Problem  • Negotiating Style Exercise 
The Successful Negotiator
• Characteristics of the Successful Negotiator  • Inventory of Negotiating Skills 
Negotiation Essentials
• Preparation for Negotiation  • Gathering Information  • Knowing Yourself  • Best Alternative (BATNA)  • Walking Away Point (WAP) 
Inventing Options for Mutual Gain
• Avoiding Premature Judgment  • Brainstorming  • Broadening Your Options  • The Assumption of a Fixed Pie  • Thinking that "Solving Their Problem is Their Problem" 
• The Four Kinds of Fear  • Conquering Fear  • Fear Exercise 
Negotiating Challenges
• Challenges to Negotiating Success 
Dealing with Negative Emotions
• Developing a Detached Mental Attitude  • How to Respond to Tough Tactics  • Defusing Negative Emotions  • Pairs Exercise A Difficult Negotiation 
A Personal Action Plan

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Contact Us

Activia Training
Head Office:
Regus House, 268 Bath Road
Slough,   SL1 4DX

Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157
Effective Negotiation Skills Training Courses from Activia

Feedback from Delegates on our Effective Negotiation Skills Courses

Average Review 4.2/5 based on 24 reviews.

"The trainer was very professional and approachable, he showed an interest in our type of work and explained things very well. An excellent trainer."     elaine hawkes     Dec 18 2014    

"Our trainer was excellent. He tailored the course to meet our work needs and we enjoyed the day with him."     Elaine Hawkes     Dec 18 2014    

"Tutor was excellent and thorough"     Chris Thompson     Nov 27 2014    

"Good day, very helpful"     Saleta Vilas Paz     Oct 30 2014    

"Graham was excellent, very hands on, very encouraging, and very authentic"     Holger Dell     Sep 26 2014    

"Louise was excellent"     ANDREW MILLER     Sep 4 2014    

"course was excellent"     Chris Slater     Jul 8 2014    

"Trainer was very informative and friendly and made the course fun which made for a very interesting day."     Victoria Hewitt     Jul 8 2014    

"The trainer that I had was FANTASTIC. Very thorough and constantly bringing the learning scenarios back to how they can be applied in everyday life. I have already recommended the course to my colleagues!"     Talia Tester     May 21 2014    

"The trainer was very friendly and made the course an enjoyable experience."     Lindsay Bush     Mar 20 2014    

"Good course"     Carolyn Jones     Mar 20 2014    

"I enjoyed the course and definitely picked up some good points"     Janice Nicol     Mar 20 2014    

"Really enjoyed the course and will use the skills gained."     Franscois Lutskes     Mar 20 2014    

"The trainer was excellent, we all felt at ease with her and the advice and feedback she gave was excellent. She really came across as someone with a broad and in depth knowledge of business concerns (as well as personnel issues - particularly with difficult customers)."     Kristal Bull     Mar 20 2014    

"The trainer me was very good. Fantastic course."     Natalie Griffiths     Feb 26 2014    

"The trainer was knowledgeable and good."     Dr Kiran Raza     Feb 5 2014    

"The trainer was well prepared, experienced and knowledgable. He used his own personal experiences to give expamples to help us fully understand the concept of Negotiation! Excellent!"     Natalie Truman     Nov 27 2013    

"Trainer was good. The discussions she managed between us and her contribution were the most valuable thing from the day."     Michaela Michaylova     Sep 16 2013    

"Enjoyable course. Content and duration were both good."     Gary Stewart     Aug 14 2013    

"The Trainer was very approachable, friendly and able to engage with the audience well"     Nabila Gardner     Jun 4 2013    

Effective Negotiation Skills Training Courses from Activia

Negotiation Skills Training Courses from Activia from Activia

We can provide training courses for Negotiation Skills at any of our sixteen centres UK wide, or we can come to your offices.
We have been training since 1995 with a philosophy of high quality, flexible and cost effective provision, so you can be confident that we have the expertise, and the experience, to give all you need with effective Negotiating Skills courses.
Call us now on 0845 230 6150 or request a free callback.

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