Activia for Selling Skills Fast Track
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Sales Training Courses From Activia

Selling Skills Fast Track

A One-Day Training Course

Your training is easier with Activia because we have:
  • Recognised national quality accreditations
  • Training businesses since 1995
  • Friendly, capable, flexible service
  • Dedicated training advisors
  • Unique tools and backup
  • Fiercely competitive prices !
Early Bird Pricing - from £199
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Sales Training Courses from Activia
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Course Content

Course Aims

This hands-on one-day training course has been designed to give delegates a solid understanding of good selling practices and to enhance their ability to be effective. Introducing basic concepts, delegates are taken through simple but essential selling techniques, in a structured and proven way that will enable them to make instant changes to their working practices and achieve sustained improvements in their performance.

Who Should Attend

The course is intended for anyone involved in a process where sales opportunities exist. The concepts apply to both telephone and face-to-face environments, and while the course has been developed with salespeople in mind, it can also be applied to other people, such as Customer Service or Support staff, who often have the chance to turn situations into sales opportunities.

Course Outline

Course Introduction and Overview
Case Study: Danny's First Day in Sales
Questioning Skills for Sales
• What Information Do We Need?  • Types of Questions  • Open Questions  • Probing (Excavating) Questions  • Closed Questions  • Summary Questions  • Reflective (Mirroring) Questions  • Exercise: Questioning Practice  • Powerful Words for Questions  • Types of Question to be Avoided  • The Funnel Technique  • The Inverted Funnel Technique 
Listening Skills for Sales
• Benefits of Good Listening  • Why We Listen Badly!  • Exercise: How Do You Rate Your Listening Ability?  • Active Listening  • Listeners Control Conversations! 
Maximising Productivity in a Sales Role
• Deflective Tactics Time Wasters  • Talking to the Right People 
The AIDA Sales Model
• Attention - Getting Your Customer  • Interest - Creating Interest in Your Customer  • Desire - Motivating Customers to Buy  • Action - Closing the Sale 
Attention Getting your Customer's Attention
• The 4 Ws  • Exercise: Questions Using the 4 W's 
Interest Creating Interest in your Customer
• Customer Expectations, Wants and Needs  • Buying Signals  • Keeping Price in Its Place  • Situational vs Problem Questions 
Desire - Motivating Customers to Buy
• Selling the Right Benefits  • Features, Advantages and Benefits (FAB  • Handling Objections  • Seven Types of Objection  • Exercise: Objection Handling Practice 
Action - Closing the Sale
• Asking For Business  • Closing Techniques  • Types of Close  • Framing the Close  • Pitfalls When Closing the Sale  • Trial Closing (ABC - Always Be Closing)  • Aiming For Repeat Business  • Maximising Profit 
A Personal Action Plan

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Contact Us

Activia Training
Head Office:
Regus House, 268 Bath Road
Slough,   SL1 4DX

Sales:       0845 230 6150
Service:    0845 230 6159
Accounts: 0845 230 6157
Selling Skills Fast Track Training Courses from Activia

Feedback from Delegates on our Selling Skills Fast Track Courses

Average Review 4.1/5 based on 10 reviews.

"The trainer was friendly and knowledgeable, I took lots of useful information away that I will now apply in my role to improve customer satisfaction and overall sales"     Lauren Marshall     May 15 2014    

"Module leader interaction was excellent."     James Fell     Sep 19 2013    

"It was a very useful day and will allow me to be more confident in my role."     Ryan Shone     Sep 19 2013    

"I thought the trainer was very knowledgeable in the subject, which made for good conversational learning. The discussions between attendees and instructor were perfect for learning the topics with relevance to real life situations."     Chris Cassettari     Sep 19 2013    

"First time we have used Activia and would use them again."     Sandra Fitzgerald     Jul 18 2013    

"Course was brilliant, trainer was knowledgeable and engaging."     David Horrocks     May 15 2013    

"Our trainer was lovely and great with general selling information. No question or answer was made to feel wrong and he was very patient."     Gemma Arnold     Jan 3 2013    

"Excellent course trainer, explained everything very well and was a joy to learn from her wealth of experiences. "     Frankie Hilson     Jan 3 2013    

"Good course, very enthusiastic trainer. "     Richard Bunce     Nov 6 2012    

"Enjoyed the course. Course instructor was very easy to work with and created a comfortable environment. "     Liam Riley     Nov 6 2012    

Selling Skills Fast Track Training Courses from Activia

Sales Training Courses from Activia from Activia

We can provide training courses in Sales at any of our seventeen centres UK wide, or we can come to your offices.
We have been training since 1995 with a philosophy of high quality, flexible and cost effective provision, so you can be confident that we have the expertise, and the experience, to give all you need with course in Sales.
Call us now on 0845 230 6150 or request a free callback.

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