98.8% Of all customers recommend us, we're so confident about our results we publish all reviews and stats
View Live Stats View ReviewsRoyal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Alternergy Ltd
Abhinav Malhotra,
Sales Executive
Overall a wonderful course put together and very well thought of with an enthusiastic and kind trainer. Maybe have a practice call or practical exam and get personal improvement points and critical feedback from the trainer on those.A certification to testify would be appreciated too.
Customer Service Excellence
Fortnum & Mason
Cherrie Lo,
New Business Development Manager
Dennis is very experienced and enthusiastic. He adjusts the pace and training content according to the team's needs, background and experience. Pace is perfect throughout the training, it lets audience absorb knowledge in a comfortable pace with interaction even it's just a virtual training. He connects with audience, he's by far the best trainer I've experienced! Look forward to attending more of his class.
Introduction to Successful Selling
Thread Software
Gaelle Ittah,
Business Development Executive
Very valuable thank you
Selling Skills (2 days)
Fortnum & Mason
Come De Mascarel,
Retail Hosts Supervisor
Very helpful training .
Customer Service Excellence
We'll call during UK business hours
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