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View Live Stats View ReviewsRoyal College of Physicians, HR & Learning, Magda M:
"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Dealing with Complaints and Aggression
Customer Care for the Receptionist
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
Contact us for more information.
Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Bywaters
Jessica Smith,
Customer Service Advisor
Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.
Customer Service Excellence
HCA International Ltd
Ian Tedstone,
Accounts Payable Assistant
Not relying on too much role play or having to act out to others in the group made the course more enjoyable and put you at ease not worrying about it.
Customer Service Excellence
Oxford Immunotec Ltd
Kay Röhrig,
Customer Support Manager & Training Lead
Any further training with Karen welcome
Customer Relationship Management
Farrat Isolevel Ltd
Joanne Ross,
Project Coordinator
Mariano was very engaging, made the course entertaining and gave me lots to think about.
Selling Skills (2 days)
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