Instructor-led training -

Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, Magda M:

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

95,987 testimonials available

 

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Training team

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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Relaxed, focussed training venues

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Courses never cancelled
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Restaurant lunches & tea/coffees
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Hands-on practical workshops
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2 year post course support
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

95,987 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

Bywaters

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Jessica Smith,
Customer Service Advisor

Very effective workshop. I thoroughly enjoyed the hands on tasks and exercises.

HCA International Ltd

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Ian Tedstone,
Accounts Payable Assistant

Not relying on too much role play or having to act out to others in the group made the course more enjoyable and put you at ease not worrying about it.

Oxford Immunotec Ltd

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Kay Röhrig,
Customer Support Manager & Training Lead

Any further training with Karen welcome

Farrat Isolevel Ltd

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Joanne Ross,
Project Coordinator

Mariano was very engaging, made the course entertaining and gave me lots to think about.

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TrustPilot

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