Is Software Changing Too Fast For Companies To Keep Up?

Why Do You Need To Update?

Businesses are often scared of being left behind. They think that by ‘standing still’ they’re somehow failing to be progressive. In doing so they neglect to ask the questions that matter the most and proceed to invest in expensive – and, ultimately, unnecessary – software programs that damage their company in the long-term (sometimes irreparably).


Here are some of the difficult issues your business needs to consider before it allocates significant amounts of its hard-earned profit to a new software program.


Do You Need To Keep Up?


What does this program actually do? Examine its features and compare them to the functions of your existing software package.


Software Upgrade

You may be surprised to find that the differences are minimal – with the proposed new system offering little more than a cosmetically enhanced interface and some additional functions that you’re unlikely to use. If this is the case then your investment would be wasted. You also need to bear in mind that new versions of your existing software package can be downloaded for free.Rather than incurring additional expenses you could subscribe to these automated updates – meaning you’d benefit from the latest features at the click of a button.

What does this program actually do? Examine its features and compare them to the functions of your existing software package. You may be surprised to find that the differences are minimal – with the proposed new system offering little more than a cosmetically enhanced interface and some additional functions that you’re unlikely to use. If this is the case then your investment would be wasted.


You also need to bear in mind that new versions of your existing software package can be downloaded for free. Rather than incurring additional expenses you could subscribe to these automated updates – meaning you’d benefit from the latest features at the click of a button.


Can Your Business Support The Transition?


You’re not just investing in piece of new software. By making this purchase you’ll be changing how your business works. Your IT department will need to spend time learning about the program – so they can support users with technical questions. Documentation will need to be created and on-site training courses delivered to ensure staff understand how to use the new software.


Software Update


This means there’ll be additional expenses involved as part of the implementation process. Your business will also have to factor in the impact this integration period will have on time – as key staff will need to be delegated to work on related projects (the creation of technical documentation, for example, or testing the software).


Whose Call Is This To Make?


Is the decision to migrate to a new software program being made by people who are suitably qualified to do so? Monetary concerns aside, there are compatibility issues that need to considered. For example, will your company servers be able to cope with the demands placed on it by this new program? Will your current PCs need to be upgraded before they can run the software? Will in house support be practical – in other words, does your business have the resources and expertise to cope with this change?


Whilst your IT team might not control purchasing decisions, it should be involved at every stage of the process – from pre-analysis through to implementation (if indeed the decision to proceed is deemed to be in the best interests of the company). Also, do your IT staff have the necessary skills to make these decisions? Perhaps you have some fantastic staff at keeping your servers running etc, but they are not equipped to plan major upgrades as they do not have the training in what all needs to be considered. ITIL is a field that specialises in this area of service management. Your staff might not be ITIL certified, but they they have the equivalent knowledge anyway?


Failure to consult the right experts could result in your business making a costly and irreversible mistake.


How Important Is Software To Your Business?


Have you recently changed your software program? If so, did you notice any obvious benefits (like increased productivity or faster order processing times)? Conversely, maybe you regret making that transition and found that it did more harm than good.


Share your experiences by posting a comment below.