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Minute Taking Made Easy
Minute Taking Made Easy


The best source of Minute Taking Training Courses

A hands-on one-day course with free pre-course online skills testing
See Our Latest Reviews on TrustPilot:
Activia Training Silver Jubilee - training since 1995

Prices you'll not see anywhere else!

Training vouchers

Prices cut by up to 30%

Scheduled Public Classes: Additional delegates for just £99

Training at Your Offices: Prices from £299

Training Vouchers: Prices for block tickets from £725

Click the orange "Book Your Training" button on the right of the page, and see how much you can save ... but remember: these prices won't last for ever!

CPD accredited course

Note: this Minute Taking Made Easy course is CPD certified.
It is delivered as a classroom course.
This means that not only has it been rigorously assessed in terms of content and quality, but it comes with a FREE CPD Certification certificate, as well as an Activia diploma of completion.
We are a corporate member of the CPD: the highest level of association available.


Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 10 modules


We're really pleased with our new Minute Taking Made Easy course!

We take you through the role, the skills you need and how you can improve them. We show you how different styles of minutes suit different types of meetings, and what to do before, during and after a meeting.

There's lots of interactivity, with role play, questions, exercises, and discussion points.

There is also discussion of how to overcome some of the problems that arise in the role.

What's more, you get a workbook for your notes as you go along, and which you keep so you can refer back to it after the course.


Anyone who needs to take notes or minutes at meetings. The variety of people who need minute taking training is extremely wide, though likely candidates include secretaries, PAs and administrative assistants.


With larger classes, we run the final module as a role play, with several meetings being held during which delegates take the part of participants - and the minute taker.

With smaller classes, the final module is run as a workshop session where delegates can apply what they have learned to their own minutes, ask questions and discuss any problems they have, so they return from the course ready to put their new skills into action right away!


At the end of the day, delegates will be able to:

  • Understand the role and skills of the minute taker
  • Be able to exercise relevant questioning and listening skills
  • Have participated in role plays of taking minutes of meetings
  • Know what to record and be familiar with Roberts Rules of Order
  • Know about minutes styles and different kinds of meetings
  • Understand the format of formal minutes
  • Know what to do before, during and after the meeting
  • Know how to write up and distribute the minutes

Want to see prices and options for delivery of your training?

MODULE 1:  Course Introduction and Overview
Topics covered:
  • Learning Objectives
  • About the Course
MODULE 2:  The Role and Skills of a Minute Taker
Learning outcomes:
Know the tasks you will undertake and the relevant skills you will need to perform the job well
Topics covered:
  • Key Minute Taking Skills
  • The Responsibilities of a Minute Taker
  • Problems and Challenges
  • Minute Taking in Your Organisation
  • What is a Minute Taker?
MODULE 3:  Questioning and Listening Skills for Minute Takers
Learning outcomes:
Understand why both questioning and listening skills are so important to the minute taker, and see how these skills can be improved
Topics covered:
  • The Five Levels of Listening
  • The Listening Game
  • How Asking Questions Helps the Minute Taker
  • Questioning Skills
MODULE 4:  What to Record
Learning outcomes:
Understand the three different minutes styles, and know the type of meeting that each one is normally used
Topics covered:
  • Minute Taking Definitions
  • What to Record
  • Robert's Rules of Order
MODULE 5:  Minutes Styles and Types of Meetings
Learning outcomes:
Know what should actually be recorded, and what can be left out, allowing a minute taker to focus on what is important
Topics covered:
  • Exercise: The Conference Call
  • Choosing a Style
  • Formal Minutes
  • Informal Minutes
  • Action Minutes
  • Remote meetings
MODULE 6:  Formal Minutes
Learning outcomes:
Know what most people would expect to find in minutes prepared in the formal style, and how to prepare them
Topics covered:
  • Formal Minutes and Motions
MODULE 7:  Before, During and After the Meeting
Learning outcomes:
Learn what should be done before, during, and after the meeting, to ensure that accurate minutes are written and sent out
Topics covered:
  • Successful Meeting Checklist
  • After the Meeting
  • During the Meeting
  • Agendas
  • Before the Meeting
  • Background
MODULE 8:  Writing Up and Distributing the Minutes
Learning outcomes:
Know how to write up your notes using use rough and final drafts, and prepare them for distribution
Topics covered:
  • Distributing the Minutes
  • Writing Minutes
  • Active vs Passive Voice
MODULE 9:  PRACTICAL SESSION - Role Plays or Your Own Notes
Learning outcomes:
Get hands-on experience of meeting participation and minute taking in up to six varied role play scenarios
Topics covered:
  • Choose from a meeting role play session or a personalised workshop
MODULE 10:  Your Personal Action Plan
Topics covered:
  • Set up your plan of action for the future

Want to see prices and options for delivery of your training?

Minute Taking Made Easy
Apr 20, 2020
Manchester Piccadilly
Book Now
Apr 24, 2020
London Victoria
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May 1, 2020
Bristol Easton BS5
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May 13, 2020
Leeds West One
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May 18, 2020
Tower Bridge
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May 20, 2020
Birmingham Queensway
Book Now

Don't see a date you want?


Basic Principles of Business Writing

[Duration: one day]

Basic Principles of Business Writing

  • Course Introduction and Overview
  • Why Write?
  • The Five C's of Writing
  • Word Agreement
  • Sentences and Paragraphs
  • Active and Passive Voice
  • Readability Index
  • My Writing: What's My Style?
  • Whats My Style?
  • Your Personal Action Plan

Advanced Principles of Business Writing

[Duration: one day]

Advanced Principles of Business Writing

  • Introduction and Course Overview
  • Practical Language
  • Inclusive Language
  • Parallel Sentence Construction
  • Punctuation
  • Spelling and Proofreading
  • Writing Business Letters
  • Writing Reports
  • Writing Memos
  • E-Mail Etiquette
  • Writing Challenges
  • Your Personal Action Plan

Professional Report Writing

[Duration: one day]

Report Writing

  • Introduction and Course Overview
  • What is a Report?
  • How to Structure a Report Professionally
  • What Makes a Good Report
  • 5 Common Complaints about Reports
  • A Checklist for Successful Reports
  • How to Plan Your Report
  • Your Personal Action Plan

Business Writing Basics 1 (Half Day)

[Duration: half day]

Business Writing Basics 1 (Half Day)

  • Introduction and Course Overview
  • The Five C's of Writing
  • Sentences and Paragraphs
  • Active and Passive Voice
  • My Writing: What's My Style?

Business Writing Basics 2 (Half Day)

[Duration: half day]

Business Writing Basics 2 (Half Day)

  • Introduction and Course Overview
  • Word Agreement
  • The Readability Index
  • Practical Language
  • Inclusive Language
  • Parallel Sentence Construction
  • Punctuation
  • Spelling and Proofreading



Natalie Roberts
, Jun 24 2019
"The water machine in the room was empty, the course books also hadn't turned up in time. The course itself was good but organisation and facilities were not good"

Course rating of 4 stars
Jerome Somuah
, Jun 7 2019
"I really found the written exercise at the end of the course very useful. It gave me the opportunity to identify my weaknesses and improve on my strengths."

Course rating of 5 stars
Jenni Graves
, Jun 3 2019
"Trainer was very energetic and made sure that we got up out of our seats and moved around to stay awake and engaged!"

Course rating of 4 stars
Jodie Sapsed
, May 2 2019
"Overall very enjoyable and a good experience"

Course rating of 5 stars
Lisa Wilkinson
, May 2 2019
"Just a fabulous course "

Course rating of 5 stars
Bethann Chevalier
, May 2 2019
"I thoroughly enjoyed the day and found it extremely informative. Our trainer succeeded in engaging and including everyone to step out their comfort zone and made the day fun and am therefore confident more information/hints/guidance will be remembered."

Course rating of 5 stars
Amanda Fitt
, May 2 2019
"Thoroughly enjoyable sessions, very knowledgeable trainer kept mood up and light, covered all errors of the subject as required."

Course rating of 5 stars
Jean Robinson
, May 2 2019
"This was a well organised and efficient training session. Enjoyed the whole training session. Paddy is an excellent facilitator."

Course rating of 5 stars
Sonya Scammell
, May 2 2019
"The interactive nature of the training session was excellent and a really good way of learning. The trainer was enthusiastic and made everyone relaxed right from the get go which all in all helped the learning experience. Please pass on my huge thanks to Paddy. "

Course rating of 5 stars
Ellen Parkinson
, May 2 2019
"Paddy was a great trainer kept me interested throughout the whole day. I will not hesitate in recommending the course to others in the company."

Course rating of 5 stars


General Information

All Activia minute taking training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Business Writing Skills training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

Maximum class size for Business Writing Skills courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Business Writing Skills course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:













Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itinerary can be varied by prior arrangement.

What you get

With your Business Writing Skills training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a Business Writing Skills course also gets an Activia Training Attendance Certificate.


Call us on:
0333 6000 111

   You can email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:

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