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Business Writing Skills training

Minute Taking Made Easy
Minute Taking Made Easy


The best solution for Minute Taking Training Courses

A hands-on one-day course with free pre-course online skills testing

Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 10 modules


This intensive one-day training course has been designed to develop an understanding of the role of a minute taker, to recognise the importance of minute taking, and to teach essential techniques for producing minutes that include all the information required, in the most suitable format for the occasion. There is also some discussion of how to overcome some of the problems that arise in the role.


Anyone who needs to take notes or minutes at meetings. The variety of people who need minute taking training is extremely wide, though likely candidates include secretaries, PAs and administrative assistants.


In order to get the most from this course, delegates should bring along a set of their own minutes to work on.
These can then be developed during the course, providing maximum benefit and giving experience that is directly relevant to the delegates own needs.

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MODULE 1:  Course Introduction and Overview
MODULE 2:  The Role of a Minute Taker
Learning outcomes:
Know the tasks you will undertake and some solutions to problems you might experience when minute taking
Topics covered:
  • What is a Minute Taker?
  • Problems and Solutions
MODULE 3:  The Skills of a Minute Taker
Learning outcomes:
Learn about listening skills, discretion, being able to discriminate between information that is needed and what is not required
Topics covered:
  • The Skills of a Minute Taker
MODULE 4:  Meeting Agreements
Learning outcomes:
Recognise where the meeting agreements might be and how these might impact your organisation's meetings
Topics covered:
  • Meeting Agreements
MODULE 5:  Minutes Styles
Learning outcomes:
Identify which style of note/minute taking is applicable to your organisation, and recognise the main styles.
Topics covered:
  • Choosing a Style
  • Informal Minutes
  • Action Minutes
  • Formal Minutes
  • Recording Motions and Resolutions
  • What to Record
MODULE 6:  Techniques for Preparing Minutes
Learning outcomes:
Understand the preparation required to produce an initial rough draft set of minutes, and use effective techniques to edit and proofread them.
Topics covered:
  • Top Techniques for Preparing Minutes
  • Writing Minutes
  • Editing Minutes
MODULE 7:  Taking Minutes in an Interactive Meeting
Learning outcomes:
Know how to act as a recorder / facilitator at an interactive meeting, how to support active members and type up notes post-meeting.
Topics covered:
  • The Role of the Facilitator at an Interactive Meeting
  • Members More Able To Participate
  • The Role of the Minute Taker at an Interactive Meeting
MODULE 8:  The Minute Book
Learning outcomes:
Understand how to record and file your minutes in a logical order, and identify in what form and where the recorded minutes are going to be filed.
Topics covered:
  • The Minute Book
MODULE 9:  Developing Your Minute Taking Skills
Learning outcomes:
Know the importance of professionalism, tact and discretion in conveying impressions to others during the meeting.
Topics covered:
  • Appearances
  • Listening Skills
MODULE 10:  Your Personal Action Plan

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Basic Principles of Business Writing

[Duration: one day]

Basic Principles of Business Writing

  • Course Introduction and Overview
  • Why Write?
  • The Five C's of Writing
  • Word Agreement
  • Sentences and Paragraphs
  • Active and Passive Voice
  • Readability Index
  • My Writing: What's My Style?
  • Whats My Style?
  • Your Personal Action Plan

Advanced Principles of Business Writing

[Duration: one day]

Advanced Principles of Business Writing

  • Introduction and Course Overview
  • Practical Language
  • Inclusive Language
  • Parallel Sentence Construction
  • Punctuation
  • Spelling and Proofreading
  • Writing Business Letters
  • Writing Reports
  • Writing Memos
  • E-Mail Etiquette
  • Writing Challenges
  • Your Personal Action Plan

Report Writing

[Duration: one day]

Report Writing

  • Introduction and Course Overview
  • What is a Report?
  • How to Structure a Report Professionally
  • What Makes a Good Report
  • 5 Common Complaints about Reports
  • A Checklist for Successful Reports
  • How to Plan Your Report
  • Your Personal Action Plan

Business Writing Basics 1 (Half Day)

[Duration: half day]

Business Writing Basics 1 (Half Day)

  • Introduction and Course Overview
  • The Five C's of Writing
  • Sentences and Paragraphs
  • Active and Passive Voice
  • My Writing: What's My Style?

Business Writing Basics 2 (Half Day)

[Duration: half day]

Business Writing Basics 2 (Half Day)

  • Introduction and Course Overview
  • Word Agreement
  • The Readability Index
  • Practical Language
  • Inclusive Language
  • Parallel Sentence Construction
  • Punctuation
  • Spelling and Proofreading



Valerie Asemah, Jul 2 2018
Course rating of 4 stars "Angela your Trainer was excellent and provdied me with questions to all my queries and gave me many hints an tips."

Sue Dixon, Jun 29 2018
Course rating of 4 stars "Great Trainer - Shahida"

Rebecca Reid, Jun 8 2018
Course rating of 4 stars "James was a great trainer and definitely made the course content interesting and easy to understand"

Aileen Robb, Jun 8 2018
Course rating of 5 stars "The trainer held our attention throughout the duration of the course, I thought he was extremely good."

Angela Larson, Jun 8 2018
Course rating of 3 stars "Trainer was very nice."

Sonia Rani, Mar 2 2018
Course rating of 4 stars "The course was very helpful and was a very friendly enviroment"

Jemma Ottley, Mar 2 2018
Course rating of 5 stars "The trainer was very helpful. She engaged us all and made the learning very enjoyable. "

Debra Gotham , Mar 2 2018
Course rating of 4 stars "A good day. good course, nice teacher and nice people in attendance "

Sarah Taylor, Feb 23 2018
Course rating of 5 stars "Thank-you for a great day"

Sumayya Mahmood, Feb 19 2018
Course rating of 4 stars "The presenter was fantastic. So enthusiastic and encouraging. "

Haimanti Ghosh, Feb 12 2018
Course rating of 4 stars "The lady Angela was good"

Sara Green , Feb 12 2018
Course rating of 4 stars "Trainer was excellent & she was very professional & taught the course well."

Vivien Corcoran, Feb 5 2018
Course rating of 5 stars "Excellent day's training very worthwhile"

Elaine Osborne, Feb 5 2018
Course rating of 5 stars "Colin was great in his dilvery of the course. Very informative and supportive to meet my objectives of the course."

Chelsea Archibold, Feb 2 2018
Course rating of 5 stars "The trainer was very good and taught me a lot that I never knew and I now feel confident to go back to work and take minutes."



General Information

All Activia minute taking training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Business Writing Skills training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

Maximum class size for Business Writing Skills courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Business Writing Skills course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:













Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itenerary can be varied by prior arrangement.

What you get

With your Business Writing Skills training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a Business Writing Skills course also gets an Activia Training Attendance Certificate.


Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:


We can enhance your skills with Effective Minute Taking course at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our minute taking courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering minute taking made easy all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training for Minute Taking to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in Training for Minute Taking from Activia.

Why not contact us today to see how we can help with providing your course in Minute Taking ?

Stay in touch

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Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555

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