Training for Minute Taking from Activia

Minute Taking Made Easy

A 1-Day Training Course

Course Content

Class Sizes

With larger classes, we run the final module as a role play, with several meetings being held during which delegates take the part of participants - and the minute taker.

With smaller classes, the final module is run as a workshop session where delegates can apply what they have learned to their own minutes, ask questions and discuss any problems they have, so they return from the course ready to put their new skills into action right away!

Course Aims

We're really pleased with our new Minute Taking Made Easy course!

We take you through the role, the skills you need and how you can improve them. We show you how different styles of minutes suit different types of meetings, and what to do before, during and after a meeting.

There's lots of interactivity, with role play, questions, exercises, and discussion points.

There is also discussion of how to overcome some of the problems that arise in the role.

What's more, you get a workbook for your notes as you go along, and which you keep so you can refer back to it after the course.

Who Should Attend

Anyone who needs to take notes or minutes at meetings. The variety of people who need minute taking training is extremely wide, though likely candidates include secretaries, PAs and administrative assistants.

Learning Objectives

At the end of the day, delegates will be able to:

  • Understand the role and skills of the minute taker
  • Be able to exercise relevant questioning and listening skills
  • Have participated in role plays of taking minutes of meetings
  • Know what to record and be familiar with Roberts Rules of Order
  • Know about minutes styles and different kinds of meetings
  • Understand the format of formal minutes
  • Know what to do before, during and after the meeting
  • Know how to write up and distribute the minutes

Course Outline
This course is a 1-day training course structured into 10 modules.
Module 1
Course Introduction and Overview
Topics covered
  • About the Course
  • Learning Objectives
  • Module 2
    The Role and Skills of a Minute Taker
    Learning outcomes
    Know the tasks you will undertake and the relevant skills you will need to perform the job well
    Topics covered
  • Minute Taking in Your Organisation
  • What is a Minute Taker?
  • Problems and Challenges
  • The Responsibilities of a Minute Taker
  • Key Minute Taking Skills
  • Module 3
    Questioning and Listening Skills for Minute Takers
    Learning outcomes
    Understand why both questioning and listening skills are so important to the minute taker, and see how these skills can be improved
    Topics covered
  • Questioning Skills
  • How Asking Questions Helps the Minute Taker
  • The Listening Game
  • The Five Levels of Listening
  • Module 4
    What to Record
    Learning outcomes
    Understand the three different minutes styles, and know the type of meeting that each one is normally used
    Topics covered
  • Minute Taking Definitions
  • What to Record
  • Robert's Rules of Order
  • Module 5
    Minutes Styles and Types of Meetings
    Learning outcomes
    Know what should actually be recorded, and what can be left out, allowing a minute taker to focus on what is important
    Topics covered
  • Choosing a Style
  • Formal Minutes
  • Informal Minutes
  • Action Minutes
  • Remote meetings
  • Exercise: The Conference Call
  • Module 6
    Formal Minutes
    Learning outcomes
    Know what most people would expect to find in minutes prepared in the formal style, and how to prepare them
    Topics covered
  • Formal Minutes and Motions
  • Module 7
    Before, During and After the Meeting
    Learning outcomes
    Learn what should be done before, during, and after the meeting, to ensure that accurate minutes are written and sent out
    Topics covered
  • Background
  • Before the Meeting
  • Agendas
  • During the Meeting
  • After the Meeting
  • Successful Meeting Checklist
  • Module 8
    Writing Up and Distributing the Minutes
    Learning outcomes
    Know how to write up your notes using use rough and final drafts, and prepare them for distribution
    Topics covered
  • Writing Minutes
  • Active vs Passive Voice
  • Distributing the Minutes
  • Module 9
    PRACTICAL SESSION - Role Plays or Your Own Notes
    Learning outcomes
    Get hands-on experience of meeting participation and minute taking in up to six varied role play scenarios
    Topics covered
  • Choose from a meeting role play session or a personalised workshop
  • Module 10
    Your Personal Action Plan
    Topics covered
  • Set up your plan of action for the future

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