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Business Skills Training to Boost Workplace Performance
Business Skills Training to Boost Workplace Performance


Your place for workplace skills classes

Business Skills training delivered at 11 UK locations or at your offices
See Our Latest Reviews on TrustPilot:

General business skills are essential in the modern office environment. They are transferable skills, meaning that they can help to improve performance in a wide range of different areas of business activity. For example, although an office administrator may attend a Business Writing course, he or she will be able to use these skills in another occupation such as a secretary or PA role, which can either be a temporary assignment or a change of career.


Business Writing

We have 6 courses for Business Writing training:

  • Basic Principles of Business Writing
  • Advanced Principles of Business Writing
  • Minute Taking Made Easy
  • Report Writing
  • Business Writing Basics 1 (Half Day)
  • Business Writing Basics 2 (Half Day)
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Business Writing training

Touch Typing

We have 3 courses for Touch Typing training:

  • Touch Typing Introduction
  • Touch Typing Intermediate
  • Touch Typing Advanced
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Touch Typing training

Presentation Skills

We have 4 courses for Presentation Skills training:

  • Presentation Skills Fast Track
  • Developing Powerful Presentations
  • Delivering Presentations with Confidence
  • Presentation Skills Basics (Half Day)

Telephone Skills

We have 1 course for Telephone Skills training:

  • Professional Telephone Skills
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Telephone Skills training

Why Are Business Skills Important?

You can't do business without business skills!

Business skills are critical for everyone in the organisation, regardless of their position. From knowing how to create clear, succinct, and easy-to-read documents to being able to put together informative, straightforward presentations and deliver them in an effective way, these skills are essential for taking performance to the next level and making sure that work is of the highest standard.

After training, people are always more effective in both productivity and higher quality, giving the company a more productive -- and happier -- workforce.

How Can Activia's Courses Help You?

Our range of business skills training courses will provide you with specific task-related skills which enhance your performance at every level.

Whether you are looking to sharpen your business writing skills, develop better telephone skills or master the art of minute-taking, we have you covered. Our business skills training courses will provide you with specific task-related skills which enhance your performance at every level.

We'll show you how to produce effective business writing quickly, how to adapt your style, tone and message to your audience, and structure your document correctly, from memos to reports and business letters. We can help you learn how to overcome your nerves when giving presentations, how to deliver them with confidence, and how to structure your content in an easy-to-follow way. We will work with you to improve your telephone skills, create better and longer-lasting relationships with your clients, and help you to become more responsive and far more effective in your telephone work.

Our courses provide take-away skills which can be utilised immediately and whose benefits will last a lifetime. And, with our workshops, your training doesn't end when you leave the classroom. We provide you with specific exercises and help you to develop a personal action plan, which should help you put your new skills to the test right after your training session. Our interactive class format also means that you will be able to ask questions or discuss any difficulties with your trainer, who will be happy to assist you on the day.

With Activia, delegates can check their skill level which ensures they book on the correct course. This facility is also invaluable when putting together training programmes or bespoke courses for numbers of delegates.

We can also tailor your Business Skills training to your needs, or to your company project requirements, taking you from first principles to whatever level you want to achieve.




James Gibson , Course: Professional Telephone Skills Apr 8 2019
Course rating of 5 stars "Tutor gave me lots of useful information and advice, not only about telephone skills but also about looking for work in administration. "

Adele OBrien, Course: Professional Telephone Skills Mar 8 2019
Course rating of 4 stars "Enjoyed and found the course helpful to perform my role"

John Sinclair, Course: Customer Service Excellence Feb 15 2019
Course rating of 4 stars "Our Lecturer Patrick was excellent, thorough, enthusiastic and full of energy. I look forward to being in another of his classes in the future. "

JULIA CORR, Course: Customer Service Excellence Feb 15 2019
Course rating of 5 stars "Excellent course - fun and informative. Paddy was a great and enthusiastic trainer"

Esther Dahan, Course: Customer Service Excellence Feb 15 2019
Course rating of 5 stars "Paddy was a-m-a-zing!"

Tina Woffington, Course: Customer Service Excellence Feb 6 2019
Course rating of 5 stars "friendly approachable trainer., very engaging."

Max Wilson, Course: Customer Service Excellence Jan 9 2019
Course rating of 5 stars "Taking this course was extremely worthwhile for our team. We all felt the Dave was a superb trainer, kept everyone engaged with the content and delivered it excellently. As well as sharing his expertise in addressing our weak points. "

Susannah Quinn, Course: Customer Service Excellence Dec 6 2018
Course rating of 5 stars "Thanks very much to Alan for training us."

Angela Brooks, Course: Customer Service Excellence Nov 28 2018
Course rating of 5 stars "Latvia was a lovely trainer and so helpful and professional. Very motivating and talented lady!"

Justin Cooper, Course: Customer Service Excellence Nov 8 2018
Course rating of 4 stars "The lady covering the course was great. Used specific examples to my company and made the course enjoyable throughout the day."



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