BUSINESS SKILLS TRAINING COURSES
Your place for workplace skills classesBusiness Skills training delivered at 11 UK locations or at your offices
General business skills are essential in the modern office environment. They are transferable skills, meaning that they can help to improve performance in a wide range of different areas of business activity. For example, although an office administrator may attend a Business Writing course, he or she will be able to use these skills in another occupation such as a secretary or PA role, which can either be a temporary assignment or a change of career.
Why Are Business Skills Important?
You can't do business without business skills!
Business skills are critical for everyone in the organisation, regardless of their position. From knowing how to create clear, succinct, and easy-to-read documents to being able to put together informative, straightforward presentations and deliver them in an effective way, these skills are essential for taking performance to the next level and making sure that work is of the highest standard.
After training, people are always more effective in both productivity and higher quality, giving the company a more productive -- and happier -- workforce.
How Can Activia's Courses Help You?
Our range of business skills training courses will provide you with specific task-related skills which enhance your performance at every level.
Whether you are looking to sharpen your business writing skills, develop better telephone skills or master the art of minute-taking, we have you covered. Our business skills training courses will provide you with specific task-related skills which enhance your performance at every level.
We'll show you how to produce effective business writing quickly, how to adapt your style, tone and message to your audience, and structure your document correctly, from memos to reports and business letters. We can help you learn how to overcome your nerves when giving presentations, how to deliver them with confidence, and how to structure your content in an easy-to-follow way. We will work with you to improve your telephone skills, create better and longer-lasting relationships with your clients, and help you to become more responsive and far more effective in your telephone work.
Our courses provide take-away skills which can be utilised immediately and whose benefits will last a lifetime. And, with our workshops, your training doesn't end when you leave the classroom. We provide you with specific exercises and help you to develop a personal action plan, which should help you put your new skills to the test right after your training session. Our interactive class format also means that you will be able to ask questions or discuss any difficulties with your trainer, who will be happy to assist you on the day.
With Activia, delegates can check their skill level which ensures they book on the correct course. This facility is also invaluable when putting together training programmes or bespoke courses for numbers of delegates.
We can also tailor your Business Skills training to your needs, or to your company project requirements, taking you from first principles to whatever level you want to achieve.
AVERAGE REVIEW: 4.6 out of 5 BASED ON 486 REVIEWS
"The trainer was great, she had lots of knowledge and portrayed it really well."
Lucy Evans, Course: Customer Service Excellence Dec 13 2019
"Very thorough and educational "
Lily Treml, Course: Customer Service Excellence Dec 13 2019
"was a good productive day, I learnt a lot from it and will take it on board."
Magda Sykes, Course: Customer Service Excellence Dec 13 2019
Daniella Stevens, Course: Customer Service Excellence Dec 13 2019
"A really interesting day"
Sammy Edwards, Course: Customer Service Excellence Dec 13 2019
"Very well presented, relaxed and friendly training. All questions answered fully."
Ilona Kowalska, Course: Customer Service Excellence Dec 13 2019
"Informative, definitely learnt to be more confident an assertive when dealing with difficult customers "
Paul McCarthy, Course: Customer Service Excellence Dec 5 2019
"The training confirmed that the processes we are already using are correct."
William Khan, Course: Customer Service Excellence Dec 5 2019
"Good course which makes you look at Customer Service from many angles."
Florencio Villarrubia Cano, Course: Customer Service Excellence Dec 5 2019
"I think it was very useful. The material, the interactivity with discussions and examples on different areas of Customer Service"
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0333 6000 111