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What you get with Activia:
  • Training businesses & people since 1995
  • Quality assured with ISO9001, ILM
    and CPD accreditation
  • Fiercely competitive pricing
  • Small class sizes
  • Friendly, attentive staff for flexible,
    helpful service
  • Classes are never cancelled

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HR and Coaching training

Coaching Skills to Get Results
Coaching Skills to Get Results


The best solution for Coaching Skills Training Courses

A hands-on one-day course with free pre-course online skills testing

Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 13 modules

This one-day workshop is designed to provide a practical understanding of how to give both support and challenging opportunities to employees, and knowing how and when to coach.
Managers and supervisors, present and aspiring, who wish to acquire skills that will enable them to improve employees' performance through coaching.

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MODULE 1:  Course Introduction and Overview
MODULE 2:  Defining Coaching
Topics covered:
  • Why and What
  • Coaching Skills
MODULE 3:  Interpersonal Communication Skills
Topics covered:
  • What are Communication Skills?
  • Where Can I Improve?
  • Non-Verbal Communication
MODULE 4:  Self Disclosure
Topics covered:
  • Johari Windows
MODULE 5:  Critical Coaching Skills
Topics covered:
  • The Five Skills
  • Interpersonal communication Skills
  • Helping Skills
  • Mentoring Skills
  • Teaching Skills
  • Challenging Skills
MODULE 6:  More on Communication
Topics covered:
  • Powerful Questions and Active Listening
  • Probing
  • Active Listening
MODULE 7:  Learning Styles and Principles
Topics covered:
  • Adult Learning Principles
MODULE 8:  Benefits and Consequences
Topics covered:
  • Benefits/Consequences Matrix
MODULE 9:  Skills Involved with Coaching
Topics covered:
  • Essential Skills
MODULE 10:  The Coaching Model
Topics covered:
  • The Four-Step Process
MODULE 11:  Feedback
Topics covered:
  • Types of Feedback
  • The Traditional Sandwich
  • The Open-Face Sandwich
  • Praise
  • Behaviour to Change
MODULE 12:  Coaching Problems
Topics covered:
  • Discussion of Scenarios
MODULE 13:  Your Personal Action Plan

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Sarah Cox, Oct 26 2018
Course rating of 4 stars "excellent day role play was very valuabler and revealing Katerina was an excellent tutor, her knowledge was shared freely and in great humour"

Chantal Lane, Jan 12 2018
Course rating of 4 stars "Kieran was a great trainer and tailored the course content to my needs."

Martin Honeysett, Nov 10 2017
Course rating of 5 stars "I think Jane was a fantastic trainer, she worked with us at our pace and went into more depth with areas which suited our needs."

Helen Roberts, Jul 21 2017
Course rating of 4 stars "Really enjoyed the course, the training was engaging and motivating. "

Sarah Booth, Jul 21 2017
Course rating of 4 stars "The instructor made the session thoroughly enjoyable and would gladly attend another session led by him. "

Ray Alder , Jun 9 2017
Course rating of 4 stars "Terry was an excellent trainer. He shared own experiences that were relevant and made the day most suited to me. Though I had read other reviews that their course still went ahead even though they were the only attendee, I was skeptical, until I was the only one on this course and it went ahead. Thanks Terry, highly recommend this trainer."

Simon Case, Mar 24 2017
Course rating of 4 stars "I really enjoyed the day and I feel I got a lot from it"

Joanna Ledger, Nov 25 2016
Course rating of 4 stars "I was surprised to learn that I was the only one on this training, and I admire your no-cancellation rule. I was a bit nervous that it would be one on one, but as it turned out this was really beneficial for me as I could ask a lot of questions and we could delve deeper into the topic as per my requirements."

Alan MacKinnon , Oct 7 2016
Course rating of 5 stars "Trainer was excellent, and I would advise others to go on this course."

Jordon Flynn-Richards, Jun 14 2016
Course rating of 4 stars "Great Trainer "

Alessandro Irranca , Apr 8 2016
Course rating of 4 stars "Everything was covered in detail and every question was answered. Chris was extremely helpful and provided a great session."

Morenike Akiti, Apr 8 2016
Course rating of 5 stars "I would recommend Activia to other colleagues and friends. "

Stephanie Jones, Mar 9 2016
Course rating of 4 stars "I found the coach and the course very useful and would highly recommend it. "

Jemma Duggan, Mar 9 2016
Course rating of 5 stars "The course was great and Graham was fantastic. He made my colleague and I feel very welcome and he taught the course with such enthusiasm! A very informative course and I would highly recommend this course to others"

Daniel Kepinski , Jan 5 2016
Course rating of 5 stars "Graham is an inspirational trainer"



General Information

All Activia coaching skills training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our HR and Coaching training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

Maximum class size for HR and Coaching courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the HR and Coaching course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:













Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itenerary can be varied by prior arrangement.

What you get

With your HR and Coaching training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a HR and Coaching course also gets an Activia Training Attendance Certificate.


Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:


We can enhance your skills with training for Coaching and Mentoring at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our coaching skills courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering coaching skills to get results all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training in Coaching Skills to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in Training in Coaching Skills from Activia.

Why not contact us today to see how we can help with providing your training classes for Coaching Skills ?

Stay in touch

Stay In Touch!


Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555

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