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Delivering a Great Training Session
 Delivering a Great Training Session


The best source of Train The Trainer Training

A hands-on one-day course with free e-learning revision after your training and pre-course online skills testing. Free bespoke course design is also available for private classes if the content needs to be adjusted
See Our Latest Reviews on TrustPilot:
CPD accredited course

Note: this Delivering a Great Training Session course is CPD certified.
It is delivered as a classroom course with FREE post-course ONLINE revision.
This means that not only has it been rigorously assessed in terms of content and quality, but it comes with a FREE CPD Certification certificate, as well as an Activia diploma of completion.
We are a corporate member of the CPD: the highest level of association available.


Full details of modules and topics covered in this one-day course

Blended learning

Note: Free e-learning revision is available with this course: 12 months of access for each delegate on scheduled public (open) classes and standard on-site/private classes (not available for bespoke courses) .


This is a one-day training course structured into 14 modules

This intensive, hands-on one-day workshop teaches delegates how to deliver training courses in a way that will make them interesting, enjoyable and highly effective. By the end of this workshop, delegates will be able to:
  • Use team teaching and develop participation
  • Understand the use of visual aids and supporting materials
  • Use games to add fun and humour
  • Deal with difficult situations, conflict and difficult delegates
    The course is designed for trainers, both new and experienced, who want to improve their delivery skills in a structured and organised way so that the courses they run will be more enjoyable and much more productive.

    Want to see prices and options for delivery of your training?

    MODULE 1:  Introduction and Course Overview
    MODULE 2:  Setting the Climate
    Learning outcomes:
    Know how to facilitate an atmosphere that is conducive to learning in the session.
    Topics covered:
    • Simple Rules to Make the Session Positive
    MODULE 3:  Team Teaching
    Learning outcomes:
    Consider how team teaching can help share the delivery of a session and stimulate and encourage delegate participation.
    Topics covered:
    • Team Teaching
    MODULE 4:  Developing Participation in Training
    Learning outcomes:
    Be able to identify methods to encourage participation in training and recognise and remove indicators of poor participation.
    Topics covered:
    • Removing Barriers to Participation
    • Enhancing Participation
    MODULE 5:  Managing Questions and Answers
    Learning outcomes:
    Recognise how to manage Q&A in a session, how to respond to questions and deal with unnecessary interruptions.
    Topics covered:
    • Objectives of the Question and Answer Period
    • Guidelines for Handling Questions
    MODULE 6:  Visual Aids
    Learning outcomes:
    Understand how to incorporate commonly used visual aids into training delivery and make them appropriate and relevant.
    Topics covered:
    • Benefits of Visual Aids
    • Popular Visual Aids
    • Other Types of Visual Aids
    • Background Considerations
    • Exercise: Visual Aids and Your Training
    MODULE 7:  Supporting Materials
    Learning outcomes:
    Recognise when to use supporting materials and what to include in them for supplementary or additional support.
    Topics covered:
    • Delegate Workbooks
    • Handouts
    • Exercise: Supporting Materials for Your Training
    MODULE 8:  Games: Adding Fun and Humour
    Learning outcomes:
    Know when games and humour are appropriate, rationalise when games add value and deal with any difficulties.
    Topics covered:
    • Humour: Be CREATIF!
    • The Use of Games
    • Types of Games
    • Getting Buy-In
    • Troubleshooting: When Games Go Wrong
    • Quick and Easy Games
    MODULE 9:  Difficult Situations: An Overview
    Learning outcomes:
    Be able to deal professionally with challenges that trainers encounter when delivering training.
    Topics covered:
    • Potential Problems with Training Sessions
    MODULE 10:  Managing Conflict in Training
    Learning outcomes:
    Be able to recognise the warning signs of conflict and relate them to task / process difficulties and manage these successfully.
    Topics covered:
    • Warning Signs of Conflict
    • Causes of Conflict in Training
    MODULE 11:  Managing Difficult Situations
    Learning outcomes:
    Recognise when to draw on your 'toolkit' of techniques to prevent or effectively manage a difficult situation.
    Topics covered:
    • Your Toolkit for Dealing with Difficult Situations
    • Confronting Difficulties
    MODULE 12:  Dealing with Difficult Trainees
    Learning outcomes:
    Know how to identify challenging delegates / trainees, and how to deal with them professionally and diplomatically.
    Topics covered:
    • Characteristics of Difficult Delegates
    MODULE 13:  Are You Ready For Anything ?
    Learning outcomes:
    Recognise that you can't plan for every eventuality when delivering training, and develop ways to deal with this.
    Topics covered:
    • Addressing Your Concerns
    MODULE 14:  Your Personal Action Plan

    Want to see prices and options for delivery of your training?

    Train the Trainer: Delivering a Great Training Session
    Jan 22, 2020
    Leeds West One
    Book Now
    Jan 29, 2020
    Tower Bridge
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    Jan 29, 2020
    Birmingham Queensway
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    Feb 12, 2020
    Manchester Piccadilly
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    Feb 19, 2020
    London Victoria
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    Don't see a date you want?


    Train the Trainer Fast Track

    [Duration: one day]

    Train the Trainer Fast Track

    • Introduction and Course Overview
    • Case Study: Terry's Terrible Day
    • Communication Skills for Training
    • Questioning Skills for Trainers
    • Listening Skills for Trainers
    • Presentation Skills in Training
    • Developing Participation in Training
    • Managing Questions and Answers
    • Games: Adding Fun and Humour
    • Dealing with Difficult Trainees
    • Your Personal Action Plan

    Developing a Training Programme

    [Duration: one day]

    Developing a Training Programme

    • Introduction and Course Overview
    • The Need for Training
    • Basic Rules of Programme Design
    • SMART Objectives
    • Learning Objectives
    • Designing a Training Session
    • Researching and Developing Content
    • Tips for Good Training Design
    • Evaluation Strategies
    • Kirkpatricks Four Levels of Evaluation
    • On-The-Job Support
    • Your Personal Action Plan

    Being an Effective Trainer

    [Duration: one day]

    Being an Effective Trainer

    • Introduction and Course Overview
    • The Basics of Being an Effective Trainer
    • Case Study: Terry's Terrible Day
    • Types of Trainers
    • Trainer Style: Being Normal
    • Communication Skills for Training
    • Questioning Skills for Trainers
    • Listening Skills for Trainers
    • Presentation Skills in Training
    • Your Personal Action Plan


    AVERAGE REVIEW: 4.6 out of 5  BASED ON 101 REVIEWS

    Natasha Kluger
    , Apr 17 2019
    "Trainer was experienced and lovely."

    Course rating of 2 stars
    Tiffany Mclean
    , Mar 7 2019
    "It was a pleasure to have Steve as our trainer, he brought curiosity, humour and thought into the session. "

    Course rating of 5 stars
    Ian Nicholson
    , Mar 4 2019
    "very good"

    Course rating of 4 stars
    Salma Ibrahim
    , Nov 14 2018
    "Graham is an amazing trainer. I have learnt techniques from him that I am going to definitely implement in my training "

    Course rating of 5 stars
    Tracy Hamer
    , Aug 22 2018
    "The trainer delivered an exceptional course with lots of laughter and learning. Extremely happy I attended as its given me a lot more confidence in the work place. "

    Course rating of 5 stars
    Lauren Bailey Rhodes
    , Jul 26 2018
    "Ken delivered a great session and deserves a pat on the back"

    Course rating of 5 stars
    Heidi Black
    , Jul 19 2018
    "Jo was a fantastic trainer who bought a lot of experience and knowledge to the training "

    Course rating of 4 stars
    claire white
    , May 31 2018
    "the trainer was great I really enjoy this course and she answer every question I ask her."

    Course rating of 4 stars
    Nicola Gee
    , May 16 2018
    "Graham was an excellent training instructor, very helpful and knowledgeable"

    Course rating of 5 stars
    Sarah Bruton
    , Apr 25 2018
    "Trainer was lovely. "

    Course rating of 4 stars


    Blended learning
    FREE Online Revision

    With our latest Train the Trainer courses, you get free online revision for a full 12 months after your class so you can reinforce the knowledge you have gained.

    Access is simple: go to and log in using your email address.   This will give you free access to our e-learning revision modules.

    Note: These have been developed and written exclusively by Activia to maximise effectiveness, by matching the online content exactly to what you cover in class.   We hope you have fun, on the day of the course and with honing your knowledge afterwards!

    General Information

    All Activia train the trainer training has been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Train the Trainer training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

    Class Sizes

    Maximum class size for Train the Trainer courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

    Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

    For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

    How to book
    Course, dates and delegate numbers
    Decide on the Train the Trainer course you want, the date(s) you can attend, and the number of delegates involved
    Training location
    Also decide whether you want training at your offices or at one of our centres
    Speedy course booking
    You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
    Call us
    if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

    Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

    Also note: If you are a private individual you must pay by credit card at the time of booking.

    The confirmation process
    Course places allocated
    Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
    Booking confirmation
    You receive an official confirmation, with joining instructions (and directions if it's at our centre)
    Training invoice
    You receive a VAT invoice

    Note: Please allow 1 - 2 working days for your confirmation and invoice.

    What happens on the day

    If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:













    Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

    For training at your offices, this itinerary can be varied by prior arrangement.

    What you get

    With your Train the Trainer training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge. With all courses, you are also given 12 months access to free online revision which will further help you to reinforce the lessons you have learned.

    Every delegate on a Train the Trainer course also gets an Activia Training Attendance Certificate.


    Call us on:
    0333 6000 111

       You can email us direct (You'll usually get a response within 2-3 working hours)
       Or fill out the details below and we'll be in touch very soon:

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