The best solution for Conflict Management Training CoursesA hands-on one-day course with free pre-course online skills testing
Full details of modules and topics covered in this one-day course
This is a one-day training course structured into 10 modules
- What is Conflict?
- Inner Conflict
- Group Conflict
- Intergroup (or Structural) Conflict
- The Questionnaire
- Pros and Cons
- Visualising Conflict
- Conflict Resolution Process
- A Strategy for Conflict Resolution
- Facilitation Overview
- Managing Differences Collaboratively
- Resolving the Issue
- Practical Application
- Defining Interventions
- Wording Interventions
- When one person dominates the discussion
- Telling Versus Asking
- Dealing with Resistance
- Resistance Scenarios
- Workshop Wrap-Up
AVERAGE REVIEW: 4.5 out of 5 BASED ON 8 REVIEWS
"Really enjoyed the day , very informative and Jane was brilliant !"
Frances Shank, Feb 9 2017
"The trainer was fantastic, listened and gave practical answers to my questions. I really enjoyed the course."
Sian Field, Aug 18 2016
"The trainer Clare was also very detailed and supportive, explaining all situations well."
Kelly Pickering, May 22 2015
"Tutor was very inspiring, great approach"
Ally Wood, Nov 21 2014
"Simon was an excellent facilitator - he allowed conversation to flow in the group while still being able to keep us 'on topic'. He also introduced material which was not in the course content which he thought might be useful and relevant."
Emma Monnington, Jun 6 2013
"I really enjoyed my training. The trainer was fantastic."
John Timms, Jun 6 2013
"Trainer was very good and made the learning experience very enjoyable."
John Gilmore, Jun 6 2013
"I really enjoyed the course and thought the trainer was very informative and friendly."
All Activia conflict management training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our HR and Recruitment training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.
Maximum class size for HR and Recruitment courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.
Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.
For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.
Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.
Also note: If you are a private individual you must pay by credit card at the time of booking.
Note: Please allow 1 - 2 working days for your confirmation and invoice.
If you are coming to our centre, dress code is smart casual. Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch. The timetable is as follows:
Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !
For training at your offices, this itenerary can be varied by prior arrangement.
With your HR and Recruitment training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.
Every delegate on a HR and Recruitment course also gets an Activia Training Attendance Certificate.
We can enhance your skills with training course in Conflict Resolution at any of our twelve training centres UK wide, or we can come to your offices.
We have been delivering managing conflict since 1995, on the basis of high quality, flexible and results-driven training courses in Conflict Management. So you can be confident that we have the expertise, and the experience, to give you great Training Courses in Conflict Management from Activia.
Why not contact us today to see how we can help with providing your classes for Conflict Management ?