Training in Interview from Activia

Interviewing for Recruiters and Managers

A 1-Day Training Course

Course Content

Course Aims

This one-day workshop concentrates on defining the required skill sets, finding candidates, pre-interview preparation, developing questions and their value, and interview techniques that get specific, behavior-based examples of past performance.

Who Should Attend

Managers and supervisors, present and aspiring, who want to become more effective in preparing, conducting and evaluating interviews.

Course Outline
This course is a 1-day training course structured into 13 modules.
Module 1
Introduction and Course Overview
Topics covered
  • Learning Objectives
  • Module 2
    Determining the Skills You Need
    Topics covered
  • Technical Skills
  • Module 3
    Finding Candidates
    Topics covered
  • Types of Candidate Search
  • Alternative Methods
  • Module 4
    Advertising Guidelines
    Topics covered
  • Five Key Points
  • Other Tips
  • Ten Tests for Advertising
  • Module 5
    Screening CVs
    Topics covered
  • The Screening Process
  • Using the Screening Guide
  • Developing a Guide
  • Module 6
    Interviewing Barriers
    Topics covered
  • Leniency or Stringency
  • Halo/Horn Effect
  • Error of Central Tendency
  • Stereotyping
  • Module 7
    Non Verbal Communication
    Topics covered
  • Interpretation of Gestures
  • The Best Vacation
  • Module 8
    Types of Questions
    Topics covered
  • Open Questions vs. Closed Questions
  • Probing
  • Module 9
    Traditional vs Behavioural Interviews
    Topics covered
  • Traditional Interviews
  • Purpose of Behavioural Interviewing
  • Module 10
    Listening for Answers
    Topics covered
  • Listening Problems
  • Active Listening
  • Module 11
    Difficult Applicants
    Topics covered
  • Sample BDI Questions
  • Difficult Applicants
  • Module 12
    Interview Preparation and Format
    Topics covered
  • Interview Preparation
  • The Interview Format
  • Before the Interview
  • During the Interview
  • Closing the Interview
  • Module 13
    Your Personal Action Plan

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