Training Courses for Performance Management from Activia

Developing Teams to Work More Effectively

A 1-Day Training Course

Course Content

Course Aims

This one-day workshop is designed to enable delegates to align their workplace teams, to develop common direction and harmonise individual energies. They will understand how to promote a shared vision within their team and an understanding of how to complement each others' efforts.

Who Should Attend

Managers and supervisors, present and aspiring, who want to build effective teams that achieve better results in an environment that is both productive and enjoyable.

Course Outline
This course is a 1-day training course structured into 11 modules.
Module 1
Introduction and Course Overview
Module 2
Defining Teams
Topics covered
  • Defining Teams
  • Module 3
    Establishing Team Norms
    Topics covered
  • Characteristics of Teams
  • Why Teams Fail
  • Sample Team Contract
  • Module 4
    Working as a Team
    Topics covered
  • Working as a Team
  • Module 5
    Glenn Parker Team Survey
    Topics covered
  • About the Glenn Parker Team Survey
  • Glenn Parker Team Player Types
  • My Team Style
  • Module 6
    Building Team Trust
    Topics covered
  • Why is Trust Important?
  • Building Trust and Collaboration
  • Module 7
    The Four Stages of Team Development
    Topics covered
  • Storming
  • Forming
  • Norming
  • Performing
  • Forming an Effective Team
  • Module 8
    Topics covered
  • The TORI Model
  • Module 9
    Topics covered
  • Defining Communication
  • Listening
  • Active Listening
  • Constructive Listening
  • Paraphrasing
  • How the Listener Controls the Speaker
  • Module 10
    Becoming a Good Team Player
    Topics covered
  • Becoming a Good Team Player
  • Module 11
    Your Personal Action Plan

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