Training in Effective Decision Making from Activia

Effective Decision Making

A 1-Day Training Course

Course Content

Course Aims

This one-day workshop is designed to teach delegates new approaches to problem-solving, and develop practical ways to solve business problems and reach win-win decisions with others.

Who Should Attend

Managers and supervisors, present and aspiring, who want to develop a more structured view of solving problems and to achieve sustainable solutions with a positive approach.

Course Outline
This course is a 1-day training course structured into 13 modules.
Module 1
Introduction and Course Overview
Module 2
What is Problem Solving
Topics covered
  • Problem Solving Defined
  • The Ideal Problem Solver
  • Exercise: Bill's Decision
  • Module 3
    Win Win Decisions
    Topics covered
  • Getting To Win-Win
  • Module 4
    The Problem Solving Model
    Topics covered
  • About the 3-Phase Model
  • Module 5
    Problem Solving - Phase 1
    Topics covered
  • Perception
  • Definition
  • Analysis
  • Module 6
    Problem Solving - Phase 2
    Topics covered
  • Generating Alternatives
  • Evaluation
  • Decision Making
  • Module 7
    Problem Solving - Phase 3
    Topics covered
  • Planning and Organising
  • Case Study: The Heavy Handed Approach
  • Module 8
    The Problem Solving Toolkit
    Topics covered
  • Useful Tools For Problem Solving
  • Module 9
    Gradients of Agreement
    Topics covered
  • Endorsement
  • Abstention
  • Blocking
  • Module 10
    Facts vs Information
    Topics covered
  • Making a Decision With the Right Information
  • 10 Ingredients for Good Decision Making
  • Module 11
    Implementing a Decision
    Topics covered
  • Implementation
  • Module 12
    Types of Decision
    Topics covered
  • The Three Types of Decisons
  • Avoiding Bad Decisions
  • Module 13
    Your Personal Action Plan

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