FUNDAMENTALS OF SUPERVISOR SKILLS
The best solution for Supervisor Training CoursesA hands-on one-day course with free pre-course online skills testing. Free bespoke course design is also available for private classes if the content needs to be adjusted
Note: this Fundamentals of Supervisor Skills course is CPD certified.
It is delivered as a classroom course.
This means that not only has it been rigorously assessed in terms of content and quality, but it comes with a FREE CPD Certification certificate, as well as an Activia diploma of completion.
We are a corporate member of the CPD: the highest level of association available.
Full details of modules and topics covered in this one-day course
This is a one-day training course structured into 9 modules
- How will my Role Change?
- Tips for Learning the Ropes Quickly
- Questions Supervisors Have
- Case Studies
- Setting Goals
- The Communication Funnel
- Active Listening
- Asking Questions
- What is Paraphrasing?
- Non-Verbal Messages
- Managing your Priorities
- Say When
- Learn More
- Ask for Help
- Give it Away – Delegate
- The Conflict Resolution Process
- Seven Steps to Ironing Things Out
- The Over-Dependent Employee
- The Lazy Employee
- The Hostile Employee
- The Chronic Complainer
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[Duration: one day]
- Introduction and Course Overview
- Team Development
- Team Leadership
- The Situational Leadership Model
- Giving Feedback
- Providing Instruction
- Influencing Relationships
- Performance Coaching
- Your Personal Action Plan
AVERAGE REVIEW: 4.9 out of 5 BASED ON 21 REVIEWS
All Activia supervisor training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Supervision & Teams training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.
Maximum class size for Supervision & Teams courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.
Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.
For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.
Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.
Also note: If you are a private individual you must pay by credit card at the time of booking.
Note: Please allow 1 - 2 working days for your confirmation and invoice.
If you are coming to our centre, dress code is smart casual. Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch. The timetable is as follows:
Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !
For training at your offices, this itinerary can be varied by prior arrangement.
With your Supervision & Teams training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.
Every delegate on a Supervision & Teams course also gets an Activia Training Attendance Certificate.