MANAGING STAFF PERFORMANCE
The best solution for Managing Staff CoursesA hands-on one-day course with free pre-course online skills testing
Full details of modules and topics covered in this one-day course
This is a one-day training course structured into 5 modules
To provide a good understanding of the principles of leadership and the processes / skills required for effectively managing staff performance.
All those who have responsibility for managing staff.
- Adairs Top Leadership Qualities
- Action Centred Leadership
- Management Styles
- Receiving Feedback
- Assertiveness, Aggressiveness And Passivity
- Assertiveness – The 3 Steps
- Assertiveness And Feedback Exercise
- Measurability of Objectives
- Defining Standards Exercise
- Skill / Will Matrix
- Applying the Skill/Will Matrix
- Managing Poorer Performance
- Overcoming Performance Blockages
- Performance Counselling Meeting
- Performance Counselling Meeting: Preparation
- Undertaking The Performance Counselling Meeting
- Performance Counselling Meeting Process
- Exercise: Friday the 13th !
AVERAGE REVIEW: 4.8 out of 5 BASED ON 18 REVIEWS
All Activia managing staff courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Performance Management training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.
Maximum class size for Performance Management courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.
Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.
For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.
Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.
Also note: If you are a private individual you must pay by credit card at the time of booking.
Note: Please allow 1 - 2 working days for your confirmation and invoice.
If you are coming to our centre, dress code is smart casual. Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch. The timetable is as follows:
Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !
For training at your offices, this itinerary can be varied by prior arrangement.
With your Performance Management training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.
Every delegate on a Performance Management course also gets an Activia Training Attendance Certificate.