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bookings:   0333 6000 111
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Successful Facilitation Skills

A hands-on one-day course with free pre-course online skills testing
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Quality, flexible courses for Facilitation

We want to help you find the best option for your training, so please ask us if you are unsure of anything

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Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 19 modules

This one-day workshop is designed to distinguish facilitation from instruction and training. It provides facilitators with commonly used process tools to make their meetings easier and more productive, and identifies the competencies linked to effective small group facilitation.
Managers and supervisors, present and aspiring, who wish to become more effective in working through others: to achieve controlled results by creating a positive and purposeful working environment.
MODULE 1:  Introduction and Course Overview
MODULE 2:  Types of Groups
Topics covered:
  • Participatory Groups
  • Conventional Groups
MODULE 3:  Understanding Facilitation
Topics covered:
  • What is Facilitation?
  • Other Roles Facilitators Play
  • Differentiating between Process and Content
MODULE 4:  Group Norms
MODULE 5:  What is a Facilitator?
MODULE 6:  The Functions of a Facilitator
Topics covered:
  • Encouraging Full Participation
  • Promoting Mutual Understanding
  • Fostering Inclusive Solutions.
  • Teaching New Thinking Skills
MODULE 7:  Gradients of Agreement
MODULE 8:  Asking Questions
Topics covered:
  • Closed Questions
  • Open Questions
  • Probing Questions
  • Questioning: Dos and Donts
MODULE 9:  Listening for Common Ground
MODULE 10:  Common Facilitation Techniques
MODULE 11:  Giving and Receiving Feedback
Topics covered:
  • General Principles of Good Feedback
  • Feedback Formats
  • The Eight-Step Feedback Process
  • The Language of Feedback
  • Tips for Receiving Feedback
MODULE 12:  Facilitating an Open Discussion
Topics covered:
  • The Importance of Open Discussion
  • Alternatives to Open Discussion
MODULE 13:  Managing Divergent Perspectives
MODULE 14:  The Language of Facilitation
MODULE 15:  Dealing with Difficult Dynamics
MODULE 16:  Interventions
MODULE 17:  Sustainable Agreements
Topics covered:
  • Options for Surveying the Territory
  • A Review Of Facilitating Sustainable Agreements
MODULE 18:  Shared Framework of Understanding
Topics covered:
  • Understanding Team Stages
  • Exploring Inclusive Solutions
  • Solutions
  • Facilitation Skill Levels
  • Facilitation at a Glance Chart
MODULE 19:  Your Personal Action Plan



Scheduled Public Classes

The simplest and most cost-effective option for 1, 2 or 3 delegates.

  • For scheduled public classes, prices start at £299
  • For multiple delegates, prices can be as low as £169
  • If you book in advance, Early Bird prices start at just £239
  • If a course is not scheduled, you can usually Schedule Your Own from £299

Lower prices for additional delegates are subject to booking at the same time.
Bookings made at discounted prices cannot be cancelled.

Please call us on 0333 6000 111 or request a callback so we can discuss your needs.

Training At Your Offices

A convenient and very cost-effective option for groups of delegates

  • Onsite training is available from just £549
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Notes: Bespoke courses can be split into smaller half-day units, but they must be booked in pairs: one in the morning and one in the afternoon.
If a half-day course is listed, again these must be booked in pairs: you must of course double the half-day rate to get the full day rate.
Then you simply multiply the full day rate by the number of days to get the total cost.

Please call us on 0333 6000 111 or request a callback so we can discuss your needs.


Dates and Venues for our Public Classes

In general, with our Early Bird pricing, the earlier you book, the lower the price.
Our small class sizes mean that classes are often full, so it's best to book as soon as you can.
Don't be disappointed by leaving it too late!

If you see classes at higher prices set to run over the next few days, these are empty classes and if you book, you may be the only delegate attending.

NOTE : prices are per delegate and exclude VAT.

View scheduled dates for the course you want in the table below.
Then click on 'Book now' against the class you want to book.


General Information

All Activia training courses have been created, reviewed and developed to ensure they provide up to date and constantly improving standards of content. Our Supervision & Teams training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

Maximum class size for Supervision & Teams courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Supervision & Teams course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres.
Speedy course booking
You can use the Speedy Quote option to get a quick price, and to book online
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with workbooks (and lunches if it's at our centre)
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments and a free buffet lunch will be provided, but please note that, as a training company who relies on caterers, we are unable to reliably provide for differing dietary requirements, so if you are in any doubt then please bring your own.   The timetable is as follows:













Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itenerary can be varied by prior arrangement.

What you get

With your Supervision & Teams training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a Supervision & Teams course also gets an Activia Training Attendance Certificate.


Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:


We can enhance your skills with courses for Facilitation at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our facilitation skills courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering successful facilitation skills all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training in Facilitation Skills to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in courses for Facilitation Skills.

Why not contact us today to see how we can help with providing your courses for Facilitation Skills ?

Stay in touch

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Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555

Accounts:    0333 6000 777

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