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Team Development and Leadership for Supervisors and Team Leaders
Team Development and Leadership for Supervisors and Team Leaders


The best source of Supervisor Training

A hands-on one-day course with free pre-course online skills testing. Free bespoke course design is also available for private classes if the content needs to be adjusted
See Our Latest Reviews on TrustPilot:
CPD accredited course

Note: this Team Development for Supervisors course is CPD certified.
It is delivered as a classroom course.
This means that not only has it been rigorously assessed in terms of content and quality, but it comes with a FREE CPD Certification certificate, as well as an Activia diploma of completion.
We are a corporate member of the CPD: the highest level of association available.


Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 11 modules

This one-day workshop deals with the leadership and interpersonal side of supervision, in development of teams and relationships, coaching and instruction, discipline and providing feedback.
Staff supervisors, team leaders and line managers, present and aspiring, who want an insight into how to put 'man management' concepts into practice and achieve better results from their staff.

Want to see prices and options for delivery of your training?

MODULE 1:  Introduction and Course Overview
MODULE 2:  Leadership
Topics covered:
  • What is Leadership?
  • Brief History of Leadership Studies
  • The Leadership Formula
  • Direction and Support
MODULE 3:  Team Development
Topics covered:
  • Team Based Results
  • The Four Stages of Teams
  • How Can I Help?
  • Team Problem-Solving
MODULE 4:  Team Leadership
Topics covered:
  • Characteristics of Vital Team Players
  • Key Attributes of The High Performing Team
MODULE 5:  The Situational Leadership Model
Topics covered:
  • Participating
  • Delegating
  • Telling
  • Selling
  • Scenarios Exercise for Leadership
MODULE 6:  Discipline
Topics covered:
  • Rules and the Need for Discipline
  • Gross Misconduct
  • Essential Components of a Disciplinary Procedure
  • Investigating a Complaint
  • Taking Disciplinary Action
MODULE 7:  Giving Feedback
Topics covered:
  • Constructive Feedback
  • Praising the Individual
  • Tools and Techniques: The Sandwich Technique
  • Model for Giving Feedback - BOOST
  • How to Give Feedback - EECC model
  • Factors Which Make It Difficult To Receive Feedback
  • Top Feedback Tips
  • Coping with Criticism
MODULE 8:  Providing Instruction
Topics covered:
  • How Things Get Misinterpreted
MODULE 9:  Influencing Relationships
Topics covered:
  • Key Actions
  • Skills Practice
MODULE 10:  Performance Coaching
Topics covered:
  • The Benefits of Coaching
  • The Six Step Process
  • Role Play
  • Observation Guidelines
MODULE 11:  Your Personal Action Plan

Want to see prices and options for delivery of your training?

Team Development and Leadership for Supervisors and Team Leaders
Nov 26, 2019
Birmingham Queensway
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Dec 10, 2019
Bristol Easton BS5
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Dec 10, 2019
Manchester Piccadilly
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Dec 20, 2019
London Victoria
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Jan 17, 2020
Leeds West One
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Jan 21, 2020
Tower Bridge
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Don't see a date you want?


Fundamentals of Supervisor Skills

[Duration: one day]

Fundamentals of Supervisor Skills

  • Course Introduction and Overview
  • Making the Transition
  • Responsibilities of a Supervisor
  • Setting Goals
  • Communication
  • Time Management
  • Managing Conflict
  • Dealing with Difficult Employees
  • Your Personal Action Plan



Emma Fisher
, Mar 19 2019
"The course was delivered in a very relaxed atmosphere, and as I was the only delegate I had 1-2-1 training which was great! Sandy was extremely knowledgable and I really enjoyed the day."

Course rating of 5 stars
Emma Sawyer
, Jan 31 2019
"thank you "

Course rating of 5 stars
Michelle Daniel
, Dec 14 2018
"Great Trainer"

Course rating of 5 stars
Sarah Porter
, Nov 16 2018
"the trainer was very good and informative"

Course rating of 5 stars
Helen Richards
, Oct 30 2018
"Paddy is great. He made us feel welcome from the moment we arrived and was really interested in us as individuals. His subject knowledge and skills are most impressive. Thank you."

Course rating of 5 stars
Imogen Johnson
, Sep 11 2018
"Ken was a great a trainer, I learnt an awful lot from him and despite it only been myself on the course it didn't prove to be an awkward day at all. Ken made me feel comfortable and the discussions we had were very beneficial."

Course rating of 5 stars
Liam Rudd
, Mar 27 2018
"excellent tutor"

Course rating of 5 stars
Paul Jones
, Mar 27 2018
"It was a very well run course, taken by a well informed and knowledgeable course leader, I was happy with the day I learned a lot."

Course rating of 5 stars
Vicky Lowe
, Feb 23 2018
"the course was very informative and engaging the trainer (Stuart) was fab he was really passionate about the topic "

Course rating of 5 stars
Jonathan Dattani
, Sep 29 2017
"The Trainer, Terry, was fantastic. He was knowledgeable, charismatic and entertaining - very yellow! - Jonny"

Course rating of 4 stars
Joanna Burke
, Aug 22 2017
"Claire was an excellent trainer. There were only two of us in the class and she focused on making the course specific to our objectives. She covered all the topics and made sure we understood things clearly before moving on, and I have learnt a lot of valuable skills from her"

Course rating of 5 stars
John Fouracre
, Aug 18 2017
"Anthony was a very engaging trainer and explained the different concepts in great detail and with great enthusiasm."

Course rating of 5 stars
Alan Chapman
, Mar 7 2017
"Very good professional course, well presented. Instructor was very approachable. Well cone!"

Course rating of 5 stars
Jonathan David alder
, Mar 7 2017
"The tranner Steve was a top bloke he made the course so enjoyable and the way he done things with well 100% . This guy should do all courses going top guy he come across so clearly and got on so well really made the day go great and fun."

Course rating of 4 stars
Sasha Green
, Feb 14 2017
"the training was a great refresher and I found it very helpful and interesting. Jane was amazing she made me feel very comfortable and knew a lot of information about the topic she was training on. "

Course rating of 4 stars
Lizzie Westmoreland
, Dec 9 2016
"I really liked the fact that it was a small group! Thouroughly enjoyed the day, thank you."

Course rating of 5 stars
Tracey Walsh
, Oct 18 2016
"I would like to say Terry made the day a fun filled and enjoyable experience, I would look to having Terry again with regards further training in this role. Location of offices are good and very central. Really kind of you to provide lunch."

Course rating of 5 stars
Corles Galvin
, Jun 28 2016
"Overall the course was good and would recommend activia in the future."

Course rating of 4 stars
Elliott Gower
, Feb 23 2016
"Graham is an absolute credit to your company with high knowledge and has respect for his pupils. everything was simple to understand and I felt very comfortable talking to him. would be nice to be taught by him again in the future"

Course rating of 5 stars
Paul Overall
, Sep 15 2015
"Thank you "

Course rating of 5 stars
Lydia Truman
, Jun 2 2015
"Trainer was very helpful"

Course rating of 5 stars


General Information

All Activia supervisor training has been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Supervision & Teams training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

Maximum class size for Supervision & Teams courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Supervision & Teams course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:













Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itinerary can be varied by prior arrangement.

What you get

With your Supervision & Teams training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a Supervision & Teams course also gets an Activia Training Attendance Certificate.


Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:

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