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Microsoft Outlook training

Microsoft Outlook Introduction
Microsoft Outlook Introduction

OUTLOOK INTRODUCTION

The best solution for Introduction To Outlook 2010 Training Courses

A hands-on one-day course with free pre-course online skills testing
COURSE OUTLINE

Full details of modules and topics covered in this one-day course

DURATION

This is a one-day training course structured into 5 modules

COURSE AIMS

The most common use for Outlook is email management.  This intensive, hands-on one day training course covers the basics of sending/receiving mail, creating folders and rules to organise email. Additional areas include using the Outlook Calendar, Contacts and Tasks which make working with Outlook a central part of an efficient workflow.

TARGET AUDIENCE

Anyone, at any level of the organisation, who wishes to understand best practice in email management with Microsoft Outlook, and who also wants to use the application to assist with the organisation of their working activity.

SPECIAL NOTE ON CONTENT AND INTERNET ACCESS

The course covers setting up and dealing with emails, but it does not involve physically sending and receiving them. This ensures that delegates get to cover Email Organisation and Management, Contacts, Calendar and Tasks folders, without the distraction of training emails being sent back and forward. It also allows simpler facilitation at client offices since a working internet connection is not required, and Outlook training environments do not need to be set up.


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MODULE 1:  Starting Out in Outlook 2010
Topics covered:
  • Getting Started with Outlook
  • Receiving Email
  • Editing Email Messages
  • Printing Email Messages
  • Getting Help in Outlook
MODULE 2:  Understanding and Customising the Outlook Interface
Topics covered:
  • Getting Acquainted with the Interface
  • Using the Outlook Panes
  • The Quick Access Toolbar
  • Tabs and Groups
  • Customising the Ribbon
MODULE 3:  Sending E-Mail
Topics covered:
  • Composing E-Mail
  • Answering Mail
  • Doing More with E-Mail
  • Using Viewing Tools
  • Using the Drafts Folder
MODULE 4:  Information Management
Topics covered:
  • The Calendar
  • The Contacts Folder
  • The Tasks Folder
MODULE 5:  Organising Your E-mail
Topics covered:
  • Managing Folders
  • Using Rules and Cleanup Tools
  • Using Quick Steps
  • Configuring Categories
  • Managing Junk Mail

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MORE INFORMATION FOR
MICROSOFT OUTLOOK INTRODUCTION

General Information

All Activia introduction to outlook 2010 training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Microsoft Outlook training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

For training at your offices, we can deliver classes of up to 10 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Microsoft Outlook course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:

9:15

ARRIVAL TIME

9:30

TRAINING STARTS

11:00

MID-MORNING BREAK



1:00

ONE HOUR LUNCH BREAK

3:15

MID-AFTERNOON BREAK

4:30

WRAP UP

Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itenerary can be varied by prior arrangement.

What you get

With every Microsoft Outlook training course with Activia, you get a free workbook as well as downloadable exercises, which match the course content exactly, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a Microsoft Outlook course also gets an Activia Training Attendance Certificate.



GET IN TOUCH

Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:
SEND MESSAGE

MICROSOFT OUTLOOK 2010 TRAINING

We can enhance your skills with training course in Microsoft Outlook 2010 at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our introduction to outlook 2010 courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering Microsoft outlook 2010 training all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training in Outlook 2010 to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in Training in Outlook 2010 from Activia.

Why not contact us today to see how we can help with providing your course for MS Outlook 2010 ?


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Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555



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