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Building Great Relationships
Building Great Relationships
 

BUILDING GREAT RELATIONSHIPS

Online course to run and re-run at any time
 

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About our online Building Great Relationships course

CPD accredited course

Note: this Building Great Relationships course is CPD certified.
This means that not only has it been rigorously assessed in terms of content and quality, but it comes with a FREE CPD Certification certificate, as well as an Activia diploma of completion.

Who will benefitAnyone who wants to develop more productive working relationships with colleagues, clients and other internal customers.

What You Get
  • Launch price from just $49 (RRP $229 - see below)
  • EIGHT easy-to-watch video modules
  • CPD certified with downloadable certificate on completion
  • Buy the Development Plan course to get your own workbook and Personal Development Programme
  • View the whole course, or just selected topics, over and over
  • Pay online and start learning in just five minutes

Read on to find out how our great new online courses can bring real improvements to your skills!

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Building Great Relationships

Course Outline

MODULE 1: About Positive Relationships

This module contains:
  • Forced Relationships
  • Influences in Forming and Building Relationships
  • Why we Need Positive Relationships
  • Identifying what you Need from Relationships

MODULE 2: Models of Behaviour

This module contains:
  • The Betari Box
  • Strokes
  • Transactional Analysis and Ego States
  • The Three Parts of Communication
  • Assertiveness vs Responsiveness

MODULE 3: Building Rapport

This module contains:
  • What Is Rapport Building
  • 6 Tips for Establishing Rapport
  • 6 Tips for Building Rapport

MODULE 4: Increasing your Likeability Factor

This module contains:
  • Being Capable
  • Being Caring
  • Being Uplifting
  • How to Increase your Likeability Factor
  • Being Amiable
  • Being Dependable

MODULE 5: The Assertive Approach to Relationships

This module contains:
  • Saying No Nicely
  • The Three Step Approach to Assertive Behaviour
  • The Assertive Approach
  • Understanding Different Behaviour Types
  • The Need to Be Assertive

MODULE 6: Influencing Relationships

This module contains:
  • Difficult Relationships
  • Whats in it for Me? (WIIFM)
  • Power and Influencing
  • Dale Carnegie and Self Awareness
  • Dale Carnegie

MODULE 7: Openness, Disclosure and Feedback

This module contains:
  • Giving and Receiving Feedback
  • Trust and Respect
  • The Psychological Contract
  • What Is Disclosure?
  • The Johari Window

MODULE 8: Effective Networking

This module contains:
  • Reasons for Networking
  • The Benefits of Networking
  • Things to Remember With NetWorking
  • Simple Tips for Networking Meetings
  • Effective Business Networking
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Frequently Bought Together

These courses are frequently purchased together.
BUILDING GREAT RELATIONSHIPS
Includes Positive Relationships, Building Rapport, Increasing your Likeability, Influencing Relationships
(This Course)
$18.00   $151.00
DEVELOPING YOUR ASSERTIVENESS
Includes Dealing with Bad Behaviour, Being More Confident, 3 Steps to Being Assertive, Proven Techniques
View the Course
$18.00   $151.00
BOTH COURSES
$35.00
Add Both to Cart
$35.00
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Your Workbook and Personal Action Plan

If you purchase the Development Plan course, you get a great, results-focused downloadable workbook.

The workbook features:

  • Summary notes of the content to read and refer to as you go
  • Space for your own notes on the summary pages
  • Space for you to relate the lessons in each module to your own situation and experience
  • A Personal Action Plan for you to set up your objectives
  • Four structured Follow Up Sessions, with a Final Review, so you can manage and assess your progress

How It Works

You can start learning in just 5 minutes, and here's how to do it:

  • Buy the course(s) of your choice, providing your email address as part of the process
  • You will be emailed an activation link which you should click to set up your training
  • Work through the course by viewing each module in turn
  • Complete the questions after each module and download your Diploma when you have finished
  • If you have purchased the Development Plan course:
    • Download the workbook
    • Use the workbook to take notes and create your Personal Action Plan
    • Use the structured Follow Up Sessions to keep your results on track
    • Use the Final Review to assess how you have done and set yourself up for the future
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