Subscribe for access to this FREE e-learning mini-course!


Your First Name:


Your Surname:


Your Email Address:



Subscribe
Close


Hamburger menu
Menu
bookings:   0333 6000 111
service:       0333 6000 555
    or           
Basic Principles of Better Negotiation
Basic Principles of Better Negotiation
 

NEGOTIATION SKILLS BASICS

The best source of Negotiation Skills Training Courses

A hands-on one-day course with free pre-course online skills testing. Free bespoke course design is also available for private classes if the content needs to be adjusted
See Our Latest Reviews on TrustPilot:
COURSE OUTLINE

Full details of modules and topics covered in this one-day course

DURATION

This is a one-day training course structured into 10 modules

COURSE AIMS

This intensive one-day course teaches the basics of negotiation, looking to provide delegates with a fundamental understanding of the negotiation process, so they can enter negotiations with an idea of what to expect. This will in turn allow them to start negotiating having planned sufficiently, knowing what they would like to achieve, and what fundamental mistakes they should be avoiding. They will then be confident that they can produce good outcomes.

TARGET AUDIENCE

Anyone, whether in a sales, purchasing or management role who needs to negotiate with others in order to achieve results. They may not have negotiated before in any official position, or received any previous instruction, and will want to go into future negotiations with defined expectations, understanding and plan.

Want to see prices and options for delivery of your training?

MODULE 1:  Introduction and Course Overview
MODULE 2:  The Process of Negotiation
Learning outcomes:
Understand the 7 stages of negotiation which facilitate better planning, leading to reached goals.
Topics covered:
  • Walking Away or Postponing Till Later
  • Implementing the Resolved Agreement
  • Obtaining Agreement and Gaining Commitment
  • Negotiating for a Mutually Beneficial (Win-Win) Outcome
  • Clarification of Goals
  • Discussion
  • Preparation
  • The Seven Stages of Negotiation
MODULE 3:  Possible Outcomes from Negotiations
Learning outcomes:
Know the 4 possible outcomes of all negotiations, when each may be reached, and when to walk away.
Topics covered:
  • When to Walk Away
  • Reaching a Win-Win Conclusion
  • Reaching a Win-Lose Conclusion
  • Reaching a Lose-Win Conclusion
  • Reaching a Lose-Lose Conclusion
MODULE 4:  Working Towards Win-Win Solutions
Learning outcomes:
See how best to aim for win-win outcomes for both parties by considering the other side.
Topics covered:
  • Making the Opposing Team Feel They Have Gained a Victory
  • Thinking that "Solving Their Problem is Their Problem"
  • The Assumptions of a Fixed Pie
  • Avoiding Premature Judgment
  • Zero Sum and Non Zero Sum Games
  • Brainstorming
  • Broadening Your Options
MODULE 5:  Negotiating Is Not Compromising
Learning outcomes:
Recognise the difference between negotiating and compromising, and how to avoid compromising while negotiating.
Topics covered:
  • Compromising Versus Negotiating
  • Avoiding Compromising
MODULE 6:  Who Has Got the Power?
Learning outcomes:
Learn how to go into a negotiation with greater power, and how to retain as much as possible.
Topics covered:
  • The Factors That Contribute To Power in a Negotiation
  • Who Has the Most Information?
  • Who Has Other or More Alternatives?
  • The Danger of Appearing Desperate
  • Sticking To Your Guns - Walking Away When You Should
MODULE 7:  Reading the Styles of Negotiators
Learning outcomes:
Observing and learning the different styles of negotiators and the patterns you need to adopt for each, individually and as a team.
Topics covered:
  • Negotiating Within a Team : Exercises
  • Soft Negotiating: Recognising and Using It
  • Hard Negotiating: Recognising and Using It
  • Other Negotiating Styles: What Works Where?
  • Review of Individual Negotiation Styles
  • Thinking that "Solving Their Problem is Their Problem"
MODULE 8:  The Successful Negotiator
Learning outcomes:
Learn and assess the characteristics and interpersonal skills that make up a successful negotiator.
Topics covered:
  • Characteristics of the Successful Negotiator - and How to Become One
  • A Multi-Dimensional Array of Interpersonal Skills
  • Inventory of Negotiation Skills
MODULE 9:  Mistakes to Avoid When Negotiating
Learning outcomes:
Work through the most typical mistakes made while negotiating, and learn how to avoid making them.
Topics covered:
  • Not Showing the Other Side How Their Needs Are Met
  • Not Asking For What You Want
  • Sounding Desperate
  • Talking Too Much
  • Giving a Concession Without Getting Something In Return
  • Focusing on the Wrong Things
  • Giving Away Information
  • Not Preparing Thoroughly
MODULE 10:  Your Personal Action Plan

Want to see prices and options for delivery of your training?

NEXT CLASS DATES
Basic Principles of Better Negotiation
Dec 4, 2019
Leeds West One
£249
Book Now
Dec 9, 2019
Tower Bridge
£249
Book Now
Jan 8, 2020
Manchester Piccadilly
£229
Book Now
Jan 13, 2020
London Victoria
£229
Book Now

Don't see a date you want?

RELATED COURSES

Negotiation Skills Advanced

COURSE OUTLINE
[Duration: one day]

Negotiation Skills Advanced

  • Introduction and Course Overview
  • The Power of IF ...
  • Problems with Multiple Party Negotiations
  • Bargaining and Positioning to Advantage
  • Making Summarising an Art
  • Breaking Deadlocks
  • Dealing With The NOs
  • Controlling the Paperwork: Clauses That Benefit Both Parties
  • Your Personal Action Plan

DELEGATE FEEDBACK FOR OUR
BASIC PRINCIPLES OF BETTER NEGOTIATION COURSE

AVERAGE REVIEW: 4.6 out of 5  BASED ON 21 REVIEWS

Miriam Bent
, Sep 13 2019
"The course provider was well prepared and delivered the course at a good pace ensuring all participants engaged with all aspects of the course"


 
Course rating of 4 stars
James Clayton-Hoar
, Sep 9 2019
"The trainer was able to draw on a wealth of experience in business and was very interested in giving me advice and guidance in my own negotiation skills and wider business skills."


 
Course rating of 4 stars
Karl Swarbrick
, Jul 10 2019
"Very worthwhile course, full of useful theoretical and practical advice, delivered by a very knowledgeable and engaging tutor."


 
Course rating of 4 stars
Mhairi Grant
, Apr 23 2019
"Really great course and facilitator - I'd definitely recommend it."


 
Course rating of 5 stars
Vilma Smith
, Mar 25 2019
"Ron was a great instructor!"


 
Course rating of 5 stars
Ian Northall
, Feb 5 2019
"Kenny our trainer did an excellent job"


 
Course rating of 5 stars
Paul Tyler
, Feb 5 2019
"Kenny was superb and everyone on the corse were involved in adding to the course and interacting."


 
Course rating of 5 stars
Demi Wright
, Dec 12 2018
"Patrick was very good throughout and listened to everything that I have to say and helped me understand it much easier. He also made it a fun environment."


 
Course rating of 5 stars
Lisa Gibson
, Nov 14 2018
"I thought the trainer was great, very upbeat & enthusiastic. He made the learning very enjoyable whilst getting the training across. "


 
Course rating of 5 stars
Darren Lewis
, Oct 2 2018
"Thank you for the course"


 
Course rating of 4 stars
Lindsay Scott
, Aug 7 2018
"Excellent course!!"


 
Course rating of 5 stars
Bethany Burns
, Apr 18 2018
"Very knowledgeable trainer and helped apply principles to own work environment"


 
Course rating of 5 stars
Sarah Lilford
, Feb 14 2018
"Vivienne the trainer was excellent and had a wealth of experience to share this added a great amount of value to the course."


 
Course rating of 4 stars
Declan Culliney
, Nov 28 2017
"Terry was amazing, an absolute ledge! "


 
Course rating of 5 stars
Clare-Anne Fielding
, Nov 15 2017
"Maria managed to tailor the course to our needs and using real life examples has highlighted ways in which we can implement the skills learnt in our daily home / work environment. A really enjoyable course."


 
Course rating of 4 stars
Sarah Moore
, Sep 27 2017
"Wayne was really helpful and taught me some things I can really see using at work so it's nice it was actually relevant, in fact I have already used one thing which is ideal. "


 
Course rating of 5 stars
Nicola Betts
, Jul 26 2017
"Very interactive with lots of role play and having to think on your feet. The trainer (Terry) was great, very personable, he had interesting examples from his own career, very good presenter, and he kept it light and entertaining throughout. There was no projector in the room, only a flip board, which felt odd at first, but it was great not to be taught off a screen."


 
Course rating of 4 stars
Anita Dohil
, Apr 19 2017
"Fantastic tutor!"


 
Course rating of 5 stars
Derren Jones
, Apr 18 2017
"Trainer was very helpful and engaging, also helped to keep the course interesting."


 
Course rating of 4 stars
Caroline Willis
, Apr 12 2017
"Terry is a very enthusiastic teacher and makes the training very interactive."


 
Course rating of 4 stars

MORE INFORMATION FOR
BASIC PRINCIPLES OF BETTER NEGOTIATION

General Information

All Activia negotiation skills training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Negotiation Skills training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

Maximum class size for Negotiation Skills courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Negotiation Skills course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:

9:15

ARRIVAL TIME

9:30

TRAINING STARTS

11:00

MID-MORNING BREAK



1:00

ONE HOUR LUNCH BREAK

3:15

MID-AFTERNOON BREAK

4:30

WRAP UP

Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itinerary can be varied by prior arrangement.

What you get

With your Negotiation Skills training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a Negotiation Skills course also gets an Activia Training Attendance Certificate.



GET IN TOUCH

Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:
SEND MESSAGE

Stay in touch
          TrustPilot
CPD
ILM
ISO9001


Back to top
Quick Links
More on This Page
Site Cookies
We have placed cookies on your device to help make this website better.

You can change your cookie settings in your browser. Otherwise, we’ll assume you’re OK to continue.

I'm fine with this