Subscribe for access to this FREE e-learning mini-course!


Your First Name:


Your Surname:


Your Email Address:



Subscribe
Close


Hamburger menu
Menu
bookings:   0333 6000 111
service:       0333 6000 555
    or           
Effective Field Sales
 Effective Field Sales
 

EFFECTIVE FIELD SALES

The best source of Field Sales Training Courses

A hands-on one-day course with free e-learning revision after your training and pre-course online skills testing. Free bespoke course design is also available for private classes if the content needs to be adjusted
See Our Latest Reviews on TrustPilot:
Activia Training Silver Jubilee - training since 1995

Our SILVER JUBILEE OFFER
Prices you'll not see anywhere else!

Training vouchers

Prices cut by up to 30%

Scheduled Public Classes: Additional delegates for just £99

Training at Your Offices: Prices from £299

Training Vouchers: Prices for block tickets from £725

Click the orange "Book Your Training" button on the right of the page, and see how much you can save ... but remember: these prices won't last for ever!



CPD CERTIFIED COURSE
CPD accredited course

Note: this Effective Field Sales course is CPD certified.
It is delivered as a classroom course with FREE post-course ONLINE revision.
This means that not only has it been rigorously assessed in terms of content and quality, but it comes with a FREE CPD Certification certificate, as well as an Activia diploma of completion.
We are a corporate member of the CPD: the highest level of association available.

COURSE OUTLINE

Full details of modules and topics covered in this one-day course

Blended learning
FREE E-LEARNING REVISION

Note: Free e-learning revision is available with this course: 12 months of access for each delegate on scheduled public (open) classes and standard on-site/private classes (not available for bespoke courses) .

DURATION

This is a one-day training course structured into 11 modules

COURSE AIMS

The most effective time to sell is when you’re in front of your customer, face to face. This course is designed to assist sales professionals to gain the most from this opportunity. We use different communication tools/techniques than telephone sales and must prepare differently to ensure we are as successful as possible.

TARGET AUDIENCE

Anyone who is involved in a customer facing role where selling is involved.  This can include field support staff, exhibition staff, etc, as well as people at management or supervisory level who need to better understand the environment that their teams work in.

LEARNING OBJECTIVES

By the end of this workshop, delegates will be able to:

  • Generate valid appointments that should lead to a tangible result, not just social visits
  • Maximise their time at work and learn how to work smarter to achieve more
  • Hold successful customer meetings which have been properly prepared for
  • Deliver effective, informative sales presentations without nerves
  • Create a lasting, positive first impression with our customers
  • Generate interest in our products/services within our customers by using powerful questioning techniques
  • Motivate your customers to want to buy, handling objections well and selling tailored benefits
  • Confidently close the sale by asking for business and gaining commitment


Want to see prices and options for delivery of your training?

MODULE 1:  Introduction and Course Overview
MODULE 2:  Maximising Productivity in a Sales Role
Learning outcomes:
Recognise the deflective tactics and time wasters that can divert our progress and weaken impact. Discover the habits of successful sales people.
Topics covered:
  • Deflective Tactics -- Time Wasters
  • Six Habits of Successful Sales People
  • Talking to the Right People
MODULE 3:  Meetings and Your Time
Learning outcomes:
Create meaningful and profitable objectives for business meetings, which can be one of the greatest opportunities for increasing sales.
Topics covered:
  • Getting a Face to Face Visit
  • Bad Practice with Customer Visits
  • Justifying the Meeting
  • Objectives for the Meeting
MODULE 4:  Generating Appointments
Learning outcomes:
Pave the way for yourself or for a colleague by establishing the interest of customers and making the face-to face meetings easier opportunities for success.
Topics covered:
  • Preparing for the Appointment Call
  • Example Scripts for Generating Appointments
  • Exercise: Create Your Own Script
MODULE 5:  Successful Customer Meetings
Learning outcomes:
What to do before, during and after the meeting to maximise the benefits and get results.
Topics covered:
  • What to do Before the Meeting
  • What to Do During the Meeting
  • What to Do After the Meeting
MODULE 6:  Creating a Good Impression in Sales Meetings
Learning outcomes:
Know the importance of communication style and appearance to enhance your credibility in meetings
Topics covered:
  • First Impressions
  • Your Appearance Counts
  • Communicating Effectively During a Sales Meeting
  • Vocal Control
  • Body Language
MODULE 7:  Making Great Sales Presentations
Learning outcomes:
Understand how knowing your audience, your message, and some simple presenting rules will make your presentations a success.
Topics covered:
  • Preparing a Sales Presentation: Know Your Audience
  • Preparing a Sales Presentation: Know Your Message
  • Delivering a Sales Presentation: Its Easier Than You Think
MODULE 8:  Interest - Creating Interest in your Customer
Learning outcomes:
Understand the expectations of your customers their wants and needs, and then identify the signals. This module will give you the tools to understand situation and problem questions.
Topics covered:
  • Customer Expectations, Questions, Wants and Needs
  • Buying Signals
  • Keeping Price in Its Place
MODULE 9:  Desire - Motivating Customers to Buy
Learning outcomes:
Learn how to sell the right benefits and show your expertise. From handling objections to selling advantages, this module will support those critical points that can make or break the process.
Topics covered:
  • Understanding the Customer
  • Features, Advantages, Benefits (FABs)
  • Selling the Right Benefits
MODULE 10:  Action - ABC: Always Be Closing
Learning outcomes:
"Always be closing" (ABC) is the key to any productive conversation with a customer. Discover the 6 types of closing techniques, the frames and the pitfalls of that crucial last step.
Topics covered:
  • Asking for Business
  • Effective Closing Techniques
  • Types of Close
  • Framing the Close
  • Pitfalls When Closing the Sale
  • Trial Closing
  • Aiming For Repeat Business
  • Maximising Profit
MODULE 11:  Your Personal Action Plan

Want to see prices and options for delivery of your training?

NEXT CLASS DATES
Sales Skills: Effective Field Sales
Apr 17, 2020
Manchester Piccadilly
£249
Book Now
May 5, 2020
Leeds West One
£249
Book Now
May 12, 2020
Birmingham Queensway
£249
Book Now
May 15, 2020
Tower Bridge
£249
Book Now
Jun 5, 2020
London Victoria
£232
Book Now

Don't see a date you want?

RELATED COURSES

Selling Skills Fast Track

COURSE OUTLINE
[Duration: one day]

Selling Skills Fast Track

  • Introduction and Course Overview
  • The Sales Process and AIDA
  • Core Selling Skills
  • People Buy From People
  • Action - ABC: Always Be Closing
  • Handling Objections
  • Advanced Selling Techniques
  • Negotiation Tactics
  • Building Profitable Relationships
  • Your Personal Action Plan

Sales Skills: Essential Selling Skills

COURSE OUTLINE
[Duration: one day]

Essential Selling Skills

  • Introduction and Course Overview
  • Why Do We Contact Our Customers?
  • Starting Out in Sales
  • The Sales Process
  • The Fear Factor in Sales
  • Attributes of a Good Sales Person
  • The AIDA Sales Model
  • Core Selling Skills
  • Handling Objections
  • People Buy From People
  • Making Action Plans
  • Your Personal Action Plan

Sales Skills: Beyond the Basics

COURSE OUTLINE
[Duration: one day]

Beyond the Basics of Sales

  • Introduction and Course Overview
  • The Right Approach to Sales
  • Questioning Skills for Sales
  • Listening Skills for Sales
  • Maximising Productivity in a Sales Role
  • Attention - Getting your Customer's Attention
  • Interest - Creating Interest in your Customer
  • Desire - Motivating Customers to Buy
  • Action - ABC: Always Be Closing
  • Your Personal Action Plan

Sales Skills: Advanced Selling Techniques

COURSE OUTLINE
[Duration: one day]

Advanced Selling Techniques

  • Introduction and Course Overview
  • Building Profitable Relationships
  • Advanced Objection Handling
  • Advanced Selling Techniques
  • Controlling the Conversation
  • Advanced Questioning Skills
  • Negotiation Tactics
  • Writing Effective Proposals
  • Your Personal Action Plan

Sales Skills: Success on the Telephone

COURSE OUTLINE
[Duration: one day]

Success in Telephone Sales

  • Introduction and Course Overview
  • The Sales Process
  • The Fear Factor in Sales
  • Maximising Productivity in a Sales Role
  • The Importance of Voice
  • The Telephone as a Business Tool
  • Outbound Calls: Developing Your Script
  • Setting SMART Goals for Yourself
  • Pre-Call Planning
  • Generating Appointments
  • Dealing with Gatekeepers
  • Incoming Calls
  • Voice Mail Messages
  • Action - ABC: Always Be Closing
  • Your Personal Action Plan

Sales Skills: Profitable Account Management

COURSE OUTLINE
[Duration: one day]

Profitable Sales Account Management

  • Introduction and Course Overview
  • Identifying Key Accounts
  • Building Profitable Relationships
  • Writing Effective Proposals
  • Managing Customer Expectations
  • Planning Customer Contact
  • Developing Your Key Account Strategy
  • Negotiation Tactics
  • Meetings and Your Time
  • Successful Customer Meetings
  • Your Personal Action Plan

DELEGATE FEEDBACK FOR OUR
SALES SKILLS: EFFECTIVE FIELD SALES COURSE

AVERAGE REVIEW: 4.8 out of 5  BASED ON 9 REVIEWS

Jo Tripney
, Feb 28 2018
"Great trainer! "


 
Course rating of 5 stars
Sarah-Jane Keating
, Feb 28 2018
"Stuart is a brilliant trainor! Made the content more interesting! Thanks Stuart!"


 
Course rating of 5 stars
David Brenchley
, Feb 16 2018
"It was a good day, thank you."


 
Course rating of 5 stars
Nathan Graham
, Jan 26 2018
"The Trainer was excellent made the day enjoyable and informative "


 
Course rating of 5 stars
Vanessa McDermott
, Feb 6 2017
"Thank you! Vivienne was absolutely super and I left feeling skilled up and equipped with all kinds of new tools and strategies. I'd had a totally tailored and very effective day of training."


 
Course rating of 5 stars
Rich Allen
, Sep 26 2016
"Vivienne who took the course was excellent and created a positive atmosphere!!"


 
Course rating of 5 stars
Luis Eden
, Apr 11 2016
"Would recommend the course definitely."


 
Course rating of 5 stars
Elizabeth Rapley
, Feb 22 2016
"My trainer, Candy, was excellent. She had loads of energy and made me feel very comfortable role-playing and trying out new approaches. I thoroughly enjoyed the session and would definitely recommend to others."


 
Course rating of 5 stars
Charlie Davis
, Feb 16 2016
"Graham was a great teacher, very engaging and friendly, I felt immediately relaxed and more able to concentrate, his enthusiasm and encouraging methods kept me interested and paying attention all day."


 
Course rating of 5 stars

MORE INFORMATION FOR
EFFECTIVE FIELD SALES

Blended learning
FREE Online Revision

With our latest Sales courses, you get free online revision for a full 12 months after your class so you can reinforce the knowledge you have gained.

Access is simple: go to www.activia.co.uk/login/ and log in using your email address.   This will give you free access to our e-learning revision modules.

Note: These have been developed and written exclusively by Activia to maximise effectiveness, by matching the online content exactly to what you cover in class.   We hope you have fun, on the day of the course and with honing your knowledge afterwards!

General Information

All Activia field sales training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Sales training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

Maximum class size for Sales courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Sales course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:

9:15

ARRIVAL TIME

9:30

TRAINING STARTS

11:00

MID-MORNING BREAK



1:00

ONE HOUR LUNCH BREAK

3:15

MID-AFTERNOON BREAK

4:30

WRAP UP

Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itinerary can be varied by prior arrangement.

What you get

With your Sales training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge. With all courses, you are also given 12 months access to free online revision which will further help you to reinforce the lessons you have learned.

Every delegate on a Sales course also gets an Activia Training Attendance Certificate.



GET IN TOUCH

Call us on:
0333 6000 111

   You can email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:
SEND MESSAGE

Stay in touch
          TrustPilot
CPD
ILM
ISO9001


Back to top
Quick Links
More on This Page
Information & Resources
Special Offers
Information Updates
About Activia
Admin Tools
Cloud Tools
Development Tests
Quality Assurance

[NOTE: Mouse over the titles above,
then to visit the website pages you want,
click on the links in the right hand panel]
About Activia Training
Silver Jubilee training offers
To celebrate our 25 years in business, we're offering prices you won't see anywhere else:
  • Prices cut by up to 30%
  • Scheduled Public Classes: Extra delegates for just £99
  • Training at Your Offices: Prices from £299
  • Training Vouchers: Prices for block tickets from £725
e-Directory
Training e-directory
More than a brochure
Download on to a PC or Mac and
reference whenever you like
Newsletter
Activia newsletter
Stay In Touch
Don't miss out on out latest courses,
resources and special offers
Training Vouchers
Training vouchers
The Smart Way to Organise Training
Activia's Training Vouchers allow you to purchase
your training in advance at big discounts
Useful Information
Useful information
What Would You Like to Know?
Information about how we work, and think,
what we provide and the resources we offer
Download Your Certificate
Get your course certificate
Sent Straight to Your Inbox

Download your Activia certificate: just enter a few details
GateWay Login
Training GateWay
Your Complete Learning Management System
Schedule and manage company-wide training requirements
E-Learning Dashboard
Online dashboard
Log in and Get Started

View and manage your online courses
and videos
Test Your Skills
Test your skills
Check Your Skill Level

Identify your skills gaps
with a simple online test
Build a Bespoke Course
Bespoke course builder
Create Your Own Bespoke Course Online
Get the most from your training by
using our unique bespoke form
Schedule Your Own
Schedule your own class
If You Can't See a Date
that Suits...
Arrange a public/open class
on a date of your choice
Assertiveness
Assertiveness test
Time Management
Time management test


Communication Skills
Communication skills test
Likeability
Likeability test
ISO9001
ISO9001 logo
Quality Assured continuously
since 2005

ISO9001 guarantees the quality of
operations and customer service
CPD Corporate Member
CPD corporate logo
CPD accredited courses:
quality content AND delivery

Get a CPD certificate with
most courses we deliver
ILM
ILM logo
See details of our ILM
development awards

Get official ILM certificates
after your training
Our Courses
Microsoft Desktop Software
Management
Project Management
HR, Training & Recruitment
Sales & Developing Business
Personal & Business Skills
Crystal Reports
 
Online Training: Videos
Online Training: Webinars
 
Use our Full Course Finder

[NOTE: Mouse over the titles above,
then to visit the website pages you want,
click on the links in the right hand panel]
Our courses
Select Your Course
We cover all you need
to improve productivity and
quality at work
Upgrade your skills in the shortest time!
Browse the categories on the left
but if you can't see what you want, click below:
Training course finder
Our Locations
London
South and South East
Midlands
North
 
About Our Training Centres
 
Training at Your Offices
 
Online Training: Videos
Online Training: Webinars

[NOTE: Mouse over the titles above,
then to visit the website pages you want,
click on the links in the right hand panel]
Our training centres
Activia's Centres in London
London Victoria training centre
60 Buckingham Palace Road
London
SW1W 0RR

0207 118 0069
Tower Bridge training centre
Tower Bridge Business Centre
46-48 East Smithfield
London
E1W 1AW
0207 118 0069
 
Activia's Centres in the South and South East
Reading training centre
9 Greyfriars Road
Reading
Berkshire
RG1 1NU
0118 418 1009
Bristol training centre
Easton Business Centre
Felix Road
Bristol
BS5 0HE
0117 259 1009
Milton Keynes training centre
Technology House
151 Silbury Boulevard
Milton Keynes
MK9 1LH
01908 984 151
Activia's Centres in the Midlands
Birmingham training centre
The McLaren Building
46 The Priory, Queensway
Birmingham
B4 7LR
0121 4011 369
Leicester training centre
Rutland House
23-25 Friar Lane
Leicester
LE1 5QQ
0116 416 1005
Nottingham training centre
Two King Street Nottingham
NG1 2AS

0115 7401 464
Activia's Centres in the North
Manchester training centre
111 Piccadilly
Manchester
M1 2HY
0161 207 1221
Leeds training centre
100-114 Wellington Street
Leeds
LS1 1BA
0113 4001 246
 
About our training centres
About Our Training Centres
With ten training centres, and a national network of trainers, we're sure to fit the bill for your training.
Training at Your Offices
How about this for easy training of groups of people?
All you need is a suitable room, and we can bring your training to you!
In house training
Ways to Contact Us
Email
Email Us Direct

Call
0333 6000 111 for Sales/Bookings
0333 6000 555 for Service
Callback request
Free Callback
If you'd like us to call you back, just fill in a simple form and we'll get back to you very soon!
More information
Request More Information
If you want more information, use our request form and we'll be in touch.



Contact us
Speedy Quote
If you can't see a price for what you want on the website, get in touch!

Feedback
Give Us Feedback
We always want to know what our customers think, so please contact us!

Schedule your own training course
Schedule Your Own
Only at Activia can you actually schedule your own Public/Open course.

Site Cookies
We have placed cookies on your device to help make this website better.

You can change your cookie settings in your browser. Otherwise, we’ll assume you’re OK to continue.

I'm fine with this