
SALES TRAINING
Sales Skills Course
Training Courses in Sales Skills delivered in 11 UK locations or at your offices UK-wideTake a look at our sales courses: every one is directed at specific skills - from beginners to professional, with special courses for telephone sales, field sales and account management. There's even a Fast Track course for those who are short on time.
And of course, you can create a "Pick n Mix" bespoke course at no extra charge if you want the content tailored exactly to your requirements.
We don't think you'll find a better solution, and with our great pricing as part of the package, you are definitely in the right place!

Classroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.
Click for details of:
Course outlines and links
More about classroom training
SALES TRAINING
Selling Skills Fast Track
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Sales Process
- The Fear Factor in Sales
- Attributes of a Good Sales Person
- Core Selling Skills
- People Buy From People
- Questioning Skills for Sales
- Listening Skills for Sales
- Maximising Productivity in a Sales Role
- Building Profitable Relationships
Introduction to Successful Selling
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- Why Do We Contact Our Customers?
- Starting Out in Sales
- The Sales Process
- The Fear Factor in Sales
- Attributes of a Good Sales Person
- The AIDA Sales Model
- Core Selling Skills
- Handling Objections
- People Buy From People
- Making Action Plans
- Your Personal Action Plan
Putting Selling Skills Into Action
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Right Approach to Sales
- Questioning Skills for Sales
- Listening Skills for Sales
- Maximising Productivity in a Sales Role
- Attention - Getting your Customer's Attention
- Interest - Creating Interest in your Customer
- Desire - Motivating Customers to Buy
- Action - ABC: Always Be Closing
- Your Personal Action Plan
Professional Selling Skills
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- Building Profitable Relationships
- Advanced Objection Handling
- Advanced Selling Techniques
- Controlling the Conversation
- Advanced Questioning Skills
- Negotiation Tactics
- Writing Effective Proposals
- Your Personal Action Plan
Successful Telephone Sales
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Sales Process
- The Fear Factor in Sales
- Maximising Productivity in a Sales Role
- The Importance of Voice
- The Telephone as a Business Tool
- Outbound Calls: Developing Your Script
- Setting SMART Goals for Yourself
- Pre-Call Planning
- Generating Appointments
- Dealing with Gatekeepers
- Incoming Calls
- Voice Mail Messages
- Action - ABC: Always Be Closing
- Your Personal Action Plan
Field Sales
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- Maximising Productivity in a Sales Role
- Meetings and Your Time
- Generating Appointments
- Successful Customer Meetings
- Creating a Good Impression in Sales Meetings
- Making Great Sales Presentations
- Interest - Creating Interest in your Customer
- Desire - Motivating Customers to Buy
- Action - ABC: Always Be Closing
- Your Personal Action Plan
Managing Key Accounts
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- Identifying Key Accounts
- Building Profitable Relationships
- Writing Effective Proposals
- Managing Customer Expectations
- Planning Customer Contact
- Developing Your Key Account Strategy
- Negotiation Tactics
- Meetings and Your Time
- Successful Customer Meetings
- Your Personal Action Plan
Negotiation Skills Basics
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Process of Negotiation
- Possible Outcomes from Negotiations
- Working Towards Win-Win Solutions
- Negotiating Is Not Compromising
- Who Has Got the Power?
- Reading the Styles of Negotiators
- The Successful Negotiator
- Mistakes to Avoid When Negotiating
- Your Personal Action Plan
Negotiation Skills Advanced
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Power of IF ...
- Problems with Multiple Party Negotiations
- Bargaining and Positioning to Advantage
- Making Summarising an Art
- Breaking Deadlocks
- Dealing With The NOs
- Controlling the Paperwork: Clauses That Benefit Both Parties
- Your Personal Action Plan
SALES
Best for: 1 - 4 delegates
With 11 centres across the UK, we always have a full schedule of great courses at super prices.
And we don't cancel classes even if you are the only delegate booked on the course!
- Prices for public classes start at £249
- Early Bird discounts can reduce the price to £189
- For multiple delegates, prices can be as low as £139
If you don't see a course at the location, or on the date, you want, it is often possible to take advantage of our unique "Schedule Your Own" feature which is available from £249.
Book Online
It couldn't be easier with our full listings of classes and dates: just click here
and reserve your place in two minutes.
Best for: 3 or more delegates
A great option that's cost effective and easy to organise: just set up the training room and we come to you to deliver the content you want on the day you choose.
Price Guide
Prices for training at your offices starts at £549
Book Online
Take a look at our new "book online" option where you can select your course and the date you want. click here
to see how to arrange your training in no time at all.
Best for: 3 or more delegates
If you want training away from your offices (and possible distractions), we can arrange a day at one of our centres with only your staff in attendance.
Price Guide
Prices for private Sales training at our centres varies, but generally starts at £599
Call us on 0333 6000 111 or request a callback so we can discuss your needs.

kirsty brundle , Course: Feb 9 2018

Shamiram Sogomonyan, Course: Jan 24 2018

Warren Lewis, Course: Introduction to Successful Selling Jan 5 2018

John Hunter, Course: Successful Telephone Sales Dec 12 2017

Oliver downham, Course: Introduction to Successful Selling Dec 5 2017

Anna Miroshnichenko , Course: Successful Telephone Sales Nov 20 2017

Gintare Giliuviene , Course: Successful Telephone Sales Nov 20 2017

Alex James, Course: Successful Telephone Sales Nov 10 2017

Anca Gheorghe, Course: Successful Telephone Sales Nov 7 2017

Elysha Sevier, Course: Managing Key Accounts Nov 6 2017

Sara Holt, Course: Successful Telephone Sales Oct 13 2017

Robyn Jackson, Course: Successful Telephone Sales Aug 8 2017

Kelly McKee, Course: Successful Telephone Sales Jul 27 2017

David Clark, Course: Successful Telephone Sales Jul 27 2017
