SALES TRAINING
Your place for classes for effective selling
Training Courses in Sales Skills, delivered UK-wide in 11 Activia training centres or at your officesTake a look at our sales courses: every one is directed at specific skills - from beginners to professional, with special courses for telephone sales, field sales and account management. There's even a Fast Track course for those who are short on time.
And of course, you can create a "Pick n Mix" bespoke course at no extra charge if you want the content tailored exactly to your requirements.
We don't think you'll find a better solution, and with our great pricing as part of the package, you are definitely in the right place!
Classroom trainingClassroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.
And with our long history of training since 1995, along with our experienced trainers, you are sure to get the service and skills enhancement you need.
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Selling Skills Fast Track
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Sales Process
- The Fear Factor in Sales
- Attributes of a Good Sales Person
- Core Selling Skills
- People Buy From People
- Questioning Skills for Sales
- Listening Skills for Sales
- Maximising Productivity in a Sales Role
- Building Profitable Relationships
Essential Selling Skills
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- Why Do We Contact Our Customers?
- Starting Out in Sales
- The Sales Process
- The Fear Factor in Sales
- Attributes of a Good Sales Person
- The AIDA Sales Model
- Core Selling Skills
- Handling Objections
- People Buy From People
- Making Action Plans
- Your Personal Action Plan
Beyond the Basics of Sales
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Right Approach to Sales
- Questioning Skills for Sales
- Listening Skills for Sales
- Maximising Productivity in a Sales Role
- Attention - Getting your Customer's Attention
- Interest - Creating Interest in your Customer
- Desire - Motivating Customers to Buy
- Action - ABC: Always Be Closing
- Your Personal Action Plan
Advanced Selling Techniques
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- Building Profitable Relationships
- Advanced Objection Handling
- Advanced Selling Techniques
- Controlling the Conversation
- Advanced Questioning Skills
- Negotiation Tactics
- Writing Effective Proposals
- Your Personal Action Plan
Success in Telephone Sales
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Sales Process
- The Fear Factor in Sales
- Maximising Productivity in a Sales Role
- The Importance of Voice
- The Telephone as a Business Tool
- Outbound Calls: Developing Your Script
- Setting SMART Goals for Yourself
- Pre-Call Planning
- Generating Appointments
- Dealing with Gatekeepers
- Incoming Calls
- Voice Mail Messages
- Action - ABC: Always Be Closing
- Your Personal Action Plan
Effective Field Sales
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- Maximising Productivity in a Sales Role
- Meetings and Your Time
- Generating Appointments
- Successful Customer Meetings
- Creating a Good Impression in Sales Meetings
- Making Great Sales Presentations
- Interest - Creating Interest in your Customer
- Desire - Motivating Customers to Buy
- Action - ABC: Always Be Closing
- Your Personal Action Plan
Managing Sales Accounts
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- Identifying Key Accounts
- Building Profitable Relationships
- Writing Effective Proposals
- Managing Customer Expectations
- Planning Customer Contact
- Developing Your Key Account Strategy
- Negotiation Tactics
- Meetings and Your Time
- Successful Customer Meetings
- Your Personal Action Plan
Negotiation Skills Basics
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Process of Negotiation
- Possible Outcomes from Negotiations
- Working Towards Win-Win Solutions
- Negotiating Is Not Compromising
- Who Has Got the Power?
- Reading the Styles of Negotiators
- The Successful Negotiator
- Mistakes to Avoid When Negotiating
- Your Personal Action Plan
Negotiation Skills Advanced
COURSE OUTLINE[Duration: one day]
- Introduction and Course Overview
- The Power of IF ...
- Problems with Multiple Party Negotiations
- Bargaining and Positioning to Advantage
- Making Summarising an Art
- Breaking Deadlocks
- Dealing With The NOs
- Controlling the Paperwork: Clauses That Benefit Both Parties
- Your Personal Action Plan
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DELEGATE FEEDBACK
FOR OUR SALES COURSES
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GENERAL INFORMATION
Sales people are greedy. That the way it is, and how it should be. Without their hunger for more, a company will never achieve its commercial potential, so every effort needs to be made to feed that hunger, and a huge part of that lies in sales training.
It is said that sales people are born, not made, but at Activia, we beg to differ. Essential selling skills like asking the right questions, listening to answers, recognising buying signals and using closing techniques to suit the situation only come with learning, application and experience. For sure, natural characteristics like an inclination to engage with people, or win them over, will help you so far, but in a business environment you need much more.
Sales training must be effective, and focused on the individual sales person, the company and target market. We have a suite of modern selling courses that can be attended on a public schedule, or tailored to suit your needs.
With Activia, you can check your skill level with our unique, free Test Your Skills tool, which ensures you book on the correct course. This is invaluable when putting together training programmes or bespoke courses for numbers of delegates.
You can also build your own Sales course using our great, free Bespoke Course Creator to suit your own or your company project requirements, including just the subjects you want to learn.
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GET IN TOUCH
Call us on:
0333 6000 111
Contact Details
Activia Training
Address:
Head Office,
Regus House,
268 Bath Road,
Slough,
Berkshire,
SL1 4DX
Sales: 0333 6000 111
Service: 0333 6000 555
Nationwide coverage
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