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"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."
Introduction to Successful Selling
Sales Programme
Customer Relationship Management
Introduction to Sales Negotiation
Influence and Persuasion Skills
Dealing with Complaints and Aggression
Communication Skills for High Pressure Teams
Sales Skills for Sales Support and Customers
Professional Receptionist Training Course
Profitable Sales through Effective Planning & Prioritisation
Sales Training for Non-Sales Professionals
Delivering Customer Satisfaction Assertively
Effective Writing for Sales and Marketing Collateral
Unlocking Business Potential with Customer Profiling
Sales Leadership Training: Empower Your Sales Team for Success
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Developing Major Accounts
Essential Selling Skills
New Business Prospecting
Sales Manager Development
Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.
Jigsaw Business Solutions
Ellie Haywood,
Senior Sales &Partnerships Executive
During an impromptu 1 on 1 session, Dennis really tailored the programme to the queries I had surrounding my job and the things I wanted to work on - great course would highly recommend!
Introduction to Successful Selling
Farrat Isolevel Ltd
Georgie Scott,
Business Development Executive
I thought it was great and will take a lot from the sessions and apply to my sales role to do better for my self and my company.
Selling Skills (2 days)
Estate Research
Donna Miller,
Business Dev Manager
Very enjoyable and informative course. Only thing I can think of to improve it is perhaps include building a pain chain in the course so there is a focus on the many stakeholders there can be and how one person's pain can result in another person's pain. Understanding this can help the salesperson understand and address the wider issues by demonstrating how we can help relieve that pain.
Fundamentals of Selling
Thread Software
Gaelle Ittah,
Business Development Executive
Very valuable thank you
Selling Skills (2 days)
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