Instructor-led training -

Sales & Customer Service

Improve conversions & customer experience: 20+ courses available

Royal College of Physicians, HR & Learning, Magda M:

"Customer Service Excellence - STL is a company we value for their knowledgeable and skilled trainers as well as the breath of solutions offered and willingness to support our business in the best possible way whilst achieving great value for money but without compromising on quality."

95,369 testimonials available

 

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Training team

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Our team provides hands-on, context-rich practical work-shops. They draw upon their considerable real world experience to deliver learning that is valuable and relevant with immediate impact/ROI.

Relaxed, focussed training venues

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Courses never cancelled
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Restaurant lunches & tea/coffees
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Hands-on practical workshops
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2 year post course support
What to expect when training
Park near Bloomsbury training venue
Local area near Limehouse training venue
Restaurant near Southwark training venue
Example meal at restaurant near Bloomsbury training venue
Example meal at restaurant near Limehouse training venue
Local area near Limehouse training venue

Sample clients & testimonials

95,369 testimonials available

  • duracell
  • sony
  • lucky-voice
  • papa-johns
  • aol
  • london-fire-brigade
  • royal-college-of-physicians

Express Engineering

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Joseph Chalder,
Contracts Engineer

The course was designed for a full day but was only taught in a half a day session. I believe the customer relationship management work book handed out could be condensed to suit the half a day course so everything can be covered in a shorter space of time.

IIAA LTD

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Ellie Bailey,
Customer Services Assistant Manager

- Possibly make your learning material a bit more extensive, Max was excellent but the learning material did not reflect the depth of the course.

WIKA Instruments Ltd

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Dominic Pinto,
Internal Sales Engineer - MRO

Karen was helpful and gave inputs that will surely be useful and which we do not realize until reminded :) So hats of to Karen.

Dynamic Mobile Billing

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Dave Roberts,
Business Development Manager

Really enjoyable not forced and relaxed easy to understand learning

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