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Assertiveness Basics (Half Day)
Assertiveness Basics (Half Day)
 

ASSERTIVENESS BASICS (HALF DAY)

The best solution for Assertiveness Courses

A hands-on half-day course with free pre-course online skills testing
See Our Latest Reviews on TrustPilot:
COURSE OUTLINE

Full details of modules and topics covered in this half-day course

DURATION

This is a half-day training course structured into 7 modules

COURSE AIMS

This intensive half-day workshop has been designed to give delegates the appropriate tools to assert themselves in a wide range of situations at work.

TARGET AUDIENCE

Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients, in a positive way that makes life easier for everybody.

INTENSIVE HALF-DAY WORKSHOP FOR ASSERTIVENESS

This fast-track workshop is specially constructed to provide delegates with the most effective skills in the shortest possible time.


Want to see prices and options for delivery of your training?

MODULE 1:  Introduction and Course Overview
MODULE 2:  Different Types of Behaviour
Learning outcomes:
Understand aggressive, passive, passive aggressive and assertive behaviour and the effects they have.
Topics covered:
  • Passive (Submissive) Behaviour
  • Aggressive Behaviour
  • Passive-Aggressive Behaviour
  • Assertive Behaviour
MODULE 3:  Body Language and Assertiveness
Learning outcomes:
Understand the importance of how body language can impact on behaviours.
Topics covered:
  • How Important is Body Language ?
  • The Nature of Assertive Body Language
  • Demonstrating Assertive Body Language
MODULE 4:  The Three Step Approach to Being Assertive
Learning outcomes:
Learn a simple three step process on which you can base all your assertive communication.
Topics covered:
  • Guidelines for Assertive Words
  • The Three Step Approach
  • Exercises in Applying the Three Step Approach
MODULE 5:  Proven Assertiveness Techniques
Learning outcomes:
Be able to use a number of proven techniques such as reflecting, fogging and the broken record can be used in assertive communication.
Topics covered:
  • Reflecting/Playback
  • Fogging
  • Broken Record
  • Positive and Negative Enquiry
  • Asking for More Time
  • Explaining the Consequences
  • The Power of Silence
  • "What If"
  • "What do You Think?"
  • "What Would You Do in My Shoes?"
MODULE 6:  Putting Assertiveness into Action
Learning outcomes:
Learn how to make and refuse requests assertively without impacting poorly on working or personal relationships.
Topics covered:
  • How to Say "No": Refusing Requests
  • Tips for Refusing Requests Assertively
  • Making Requests
  • Tips for Making Requests Assertively
  • Applying Assertiveness to Your Own Situation
MODULE 7:  Your Personal Action Plan

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RELATED COURSES

Developing Your Assertiveness

COURSE OUTLINE
[Duration: one day]

Developing Your Assertiveness

  • Introduction and Course Overview
  • Good and Bad Behaviour Types
  • Recognising and Dealing with Bad Behaviour
  • Assertiveness and You - An Honest Look at Yourself
  • Your Inner Voice: Being More Confident
  • Assertive Body Language
  • Three Steps to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

DELEGATE FEEDBACK FOR OUR
ASSERTIVENESS BASICS (HALF DAY) COURSE

AVERAGE REVIEW: 4.5 out of 5  BASED ON 7 REVIEWS

Charlotte Matthews
, Feb 13 2015
"Great half day course!"


 
Course rating of 4 stars
Charlotte Humphrey
, Feb 13 2015
"The trainer was very enthusiastic and got everyone involved in the session. "


 
Course rating of 4 stars
Joseph Turton
, Feb 13 2015
"The teacher was outstanding"


 
Course rating of 5 stars
Caron Newell
, Feb 13 2015
"A very worthwhile course. "


 
Course rating of 4 stars
Tom Daniell
, Feb 13 2015
"Wayne really got the group motivated and talking, he uses stories to back-up what he's saying which helped me visualise what he meant which is good"


 
Course rating of 4 stars
Rimante Zagreckaite
, Feb 13 2015
"The course was great with real life examples."


 
Course rating of 5 stars
Alison Carter
, Jul 9 2013
"Great course."


 
Course rating of 5 stars

MORE INFORMATION FOR
ASSERTIVENESS BASICS (HALF DAY)

General Information

All Activia assertiveness courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Assertiveness training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Assertiveness course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with the trainer, workbooks and exercise files if appropriate
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments in the form of tea/coffee will be provided for morning and afternoon breaks, but please note that we do not provide lunch.   The timetable is as follows:

9:15

ARRIVAL TIME

9:30

TRAINING STARTS

11:00

MID-MORNING BREAK



1:00

ONE HOUR LUNCH BREAK

3:15

MID-AFTERNOON BREAK

4:30

WRAP UP

Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itinerary can be varied by prior arrangement.

What you get

With your Assertiveness training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a Assertiveness course also gets an Activia Training Attendance Certificate.



GET IN TOUCH

Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:
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