Subscribe for access to this FREE e-learning mini-course!


Your First Name:


Your Surname:


Your Email Address:



Subscribe
Close


Small logo
Hamburger sub menu
More
Hamburger menu
Menu
bookings:   0333 6000 111
service:       0333 6000 555
    or           
Results-Based Assertiveness Training
Results-Based Assertiveness Training

ASSERTIVENESS TRAINING COURSES

Assertiveness Course

Training courses in Assertiveness delivered in 11 UK locations or at your offices UK-wide
See Our Latest Reviews on TrustPilot:
Learn How to Be More Assertive

Being assertive is not just about using a few stock responses to difficult situations: it involves understanding and dealing with different behaviour types -- including your own.

But if this sounds a daunting prospect, don't worry: we have taught this in our simple, structured way for years. And with a great one-day course, it works!

Assertiveness training is good for people who are too passive, and also those who are too aggressive, and shows the "middle way" that balances your rights with those of others.

So if you'd like to change the way you interact with people for the better, then book a course with us. Why, it could change your life!

How Would You Like to Learn Assertiveness?
Classroom training Classroom training

Classroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.

Click for more about classroom training

E-learning NEW! Online courses

If your budget, and/or time, are limited, you can now choose the e-learning route: online courses at lower cost, and with the flexibility to study in your own time, at your own pace. The course content is exactly the same as we cover in the classroom, so you are still getting tried and tested Activia courses.

Click for more about online courses

Blended learning FREE E-learning with Classroom Courses

With our latest Assertiveness courses, when you attend a classroom session you get access to a free online course for 12 months after your class, so you can reinforce the knowledge you have gained.
It's simple to do: you will be emailed a sign-in link after you have provided course feedback and downloaded your attendance certificate.
Use this link to get free access to our e-learning course for a whole year.
Note: These have been developed and written to match the e-learning exactly to what you cover in class.
We hope you have fun, on the day of the course and with reviewing and revising what you have learned afterwards!

Move to next Assertiveness section
Quick Links to Information

REQUEST MORE INFORMATION

PRICES for training

BOOK a public class date

Personal Development page

More on This Page
COURSE OUTLINES & LINKS FOR
ASSERTIVENESS TRAINING
Browse the outlines and click for more details on each course

Developing Your Assertiveness

Developing Your Assertiveness

COURSE OUTLINE
[Duration: one day]

  • Introduction and Course Overview
  • Good and Bad Behaviour Types
  • Recognising and Dealing with Bad Behaviour
  • Assertiveness and You - An Honest Look at Yourself
  • Your Inner Voice: Being More Confident
  • Assertive Body Language
  • Three Steps to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

Click for FULL COURSE DETAILS

Assertiveness Basics (Half Day)

Assertiveness Basics (Half Day)

COURSE OUTLINE
[Duration: half day]

  • Introduction and Course Overview
  • Different Types of Behaviour
  • Body Language and Assertiveness
  • The Three Step Approach to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

Click for FULL COURSE DETAILS
Move to next Assertiveness section
CLASSROOM TRAINING FOR
ASSERTIVENESS
Do you want the best? Here's how to get it!
Classroom training for ASSERTIVENESS
Classroom training provides the best learning experience and knowledge retention, and is the preferred choice if you want to really get to grips with the subject.
Our class sizes are always small, allowing lots of time for questions and discussion, so you come away with a full grasp of the content, ready to use it right away.
Options for Classroom Training
Scheduled Public Classes

Best for: 1 - 4 delegates

With 11 centres across the UK, we always have a full schedule of great courses at super prices.
And we don't cancel classes – even if you are the only delegate booked on the course!

Price Guide
  • Prices for public classes start at £199
  • Early Bird discounts can reduce the price to £139
  • For multiple delegates, prices can be as low as £119

If you don't see a course at the location, or on the date, you want, it is often possible to take advantage of our unique "Schedule Your Own" feature which is available from £199.

Free E-Learning Revision
Every attendee on a public class also gets access to 12 months free e-learning where you can review and revise the course content.

Book Online
It couldn't be easier with our full listings of classes and dates: just click here and reserve your place in two minutes.

Training at Your Offices

Best for: 3 or more delegates

A great option that's cost effective and easy to organise: just set up the training room and we come to you to deliver the content you want on the day you choose.

Price Guide
Prices for training at your offices starts at £449

Book Online
Take a look at our new "book online" option where you can select your course and the date you want. click here to see how to arrange your training in no time at all.

Private Training at Our Centres

Best for: 3 or more delegates

If you want training away from your offices (and possible distractions), we can arrange a day at one of our centres with only your staff in attendance.

Price Guide
Prices for private Assertiveness training at our centres varies, but generally starts at £499

Call us on 0333 6000 111 or request a callback so we can discuss your needs.

Move to next Assertiveness section
ONLINE COURSES MADE EASY FOR
ASSERTIVENESS
Get Learning in Five Minutes!

Do you need to improve your Assertiveness skills, but just don't have time?

Maybe you're busy at your job and can't spare a day out of the office for yourself or your team, or perhaps you're self-employed and juggling work with the school run.

If this is the case, online training is a great solution. Our Assertiveness online courses will enable you (and/or your team) to learn at your own pace, at the time and place you choose.

E-learning options for ASSERTIVENESS
Basic video pack
B1 PACK - Basic video pack
Watch and learn video course
Standard video pack
B2 PACK - Standard video pack
Videos with tests to earn your diploma
Online Learning Packs
Buy now and start your learning in five minutes!
Save money with our e-learning package bundles!
You have chosen to add the following pack to your cart at a cost of :
.
Click to  Add to cart
NOTE: You may like to know that this course also comes bundled in the Multi-Packs below which, and as you'd expect, allows you to buy several courses at big discounts from the standard prices.

Personal Development Pack 2A: Includes Assertiveness and Building Relationships
  • Add to cart - D1 MULTI-PACK: Basic video multi-pack - $47 (SAVE $14)
  • Add to cart - D2 MULTI-PACK: Standard video multi-pack - $71 (SAVE $23)

Personal Development Pack 3A: Assertiveness, Communication Skills & Building Relationships
  • Add to cart - D1 MULTI-PACK: Basic video multi-pack - $64 (SAVE $27)
  • Add to cart - D2 MULTI-PACK: Standard video multi-pack - $95 (SAVE $46)

Personal Development Pack 4A: Assertiveness, Communication, Relationships & Time Management
  • Add to cart - D1 MULTI-PACK: Basic video multi-pack - $81 (SAVE $39)
  • Add to cart - D2 MULTI-PACK: Standard video multi-pack - $119 (SAVE $69)

  • No thank you, Just add the single-course pack to my shopping cart

Developing Your Assertiveness
Course Outline


MODULE 1: Good and Bad Behaviour Types

Understand aggressive, passive, passive aggressive and assertive behaviour and the effects they have.
This module contains:
  • How to Change Your Life
  • Assertive Behaviour
  • The Benefits of Assertiveness
  • Passive behaviour
  • Aggressive Behaviour
  • Passive-Aggressive Behaviour

MODULE 2: Recognising and Dealing with Bad Behaviour

Recognise aggressive, passive and passive aggressive behaviour and know how to deal with them
This module contains:
  • Recognising and Dealing with Passive Behaviour
  • Recognising and Dealing with Aggressive Behaviour
  • The LEEP Model for Handling Aggression
  • Recognising and Dealing with Passive-Aggressive Behaviour

MODULE 3: Assertiveness and You - An Honest Look at Yourself

Self-reflection - identify what triggers your reactions and recognise the benefits of assertive behaviour.
This module contains:
  • Self Reflection
  • How Others Perceive You
  • Faulty Assumptions
  • How Being Assertive Will Help You

MODULE 4: Your Inner Voice: Being More Confident

The inner dialogue, recognising how our own thinking can positively or negatively affect the way we react to situations.
This module contains:
  • Your Inner Voice: What Does it Say?
  • Reprogramming Your Inner Voice
  • The Power of Positive Thought
  • Success Generates Success

MODULE 5: Assertive Body Language

Understand the importance of how body language can impact on behaviours.
This module contains:
  • Demonstrating Assertive Body Language
  • Body Language as Part of Communication
  • Making Sense of Body Language
  • The Nature of Assertive Body Language

MODULE 6: Three Steps to Being Assertive

Learn a simple three step process on which you can base all your assertive communication.
This module contains:
  • Finding the Right Words
  • Guidelines for Assertive Language
  • The Three Step Approach to Being Assertive

MODULE 7: Proven Assertiveness Techniques

Be able to use a number of proven techniques such as reflecting, fogging and the broken record can be used in assertive communication.
This module contains:
  • "What Would You Do in My Shoes?"
  • Reflecting/Playback
  • Fogging
  • Broken Record
  • Positive and Negative Enquiry
  • Asking for More Time
  • Explaining the Consequences
  • Self-Disclosure
  • The Power of Silence
  • "What If"
  • "What do You Think?"

MODULE 8: Putting Assertiveness into Action

Learn how to negotiate for Win-Win outcomes, say "no" nicely, and make requests that will help you achieve your own objectives
This module contains:
  • Assertive Negotiating
  • Win-Win Outcomes
  • Saying "No" Nicely
  • Making Requests Assertively
  • Putting Assertiveness Into Action
Developing Your Assertiveness   
[Click for course outline]
E-learning B1 Pack
B1 PACK  (RRP $275)
SPECIAL $31  (Save $245)
Click to BUY
E-learning B2 Pack
B2 PACK  (RRP $335)
SPECIAL $47  (Save $289)
Click to BUY
Save Money With Our Online Multi-Packs
Personal Development Pack 2A

Includes Assertiveness and Building Relationships

Online Multi Pack D1
D1 MULTI-PACK  (RRP $419)
SPECIAL $47  (Save $373)
Click to BUY
Online Multi Pack D2
D2 MULTI-PACK  (RRP $515)
SPECIAL $71  (Save $445)
Click to BUY


Personal Development Pack 3A

Assertiveness, Communication Skills & Building Relationships

Online Multi Pack D1
D1 MULTI-PACK  (RRP $539)
SPECIAL $64  (Save $476)
Click to BUY
Online Multi Pack D2
D2 MULTI-PACK  (RRP $659)
SPECIAL $95  (Save $565)
Click to BUY


Personal Development Pack 4A

Assertiveness, Communication, Relationships & Time Management

Online Multi Pack D1
D1 MULTI-PACK  (RRP $659)
SPECIAL $81  (Save $579)
Click to BUY
Online Multi Pack D2
D2 MULTI-PACK  (RRP $803)
SPECIAL $119  (Save $685)
Click to BUY


Call us on 0333 6000 111 or request a callback so we can discuss your needs.

NOTES
Licenses for online learning allow up to 40 sessions for each module on one PC in any 12-month period.
But once purchased and accessed, no refund can be given.
Due to screen resolution requirements, they are not suitable for mobile devices.
Downloaded documents are the copyright of Activia Ltd and are for the use of the individual license holder only: further distribution is expressly forbidden.

Move to next Assertiveness section
DELEGATE FEEDBACK
FOR OUR ASSERTIVENESS COURSES
AVERAGE REVIEW: 4.5 out of 5  BASED ON 146 REVIEWS
Marie Robertson, Course: Mar 16 2018
Course rating of 5 stars "Excellent course, tailored the the needs of the 2 delegates who attended."

 
James Trowbridge, Course: Mar 13 2018
Course rating of 4 stars "Dan was a down to earth, fun guy who made it a comfortable and enjoyable learning environment. "

 
Matthew Sotheran, Course: Mar 13 2018
Course rating of 4 stars "The trainer Dan was very engaging and informative. Kept our interest throughout the day. I feel i will take away a lot from this course"

 
James Lomax, Course: Mar 13 2018
Course rating of 4 stars "Good course and the trainer managed to get everybody involved without much too much pressure on anybody in particular. "

 
Becky Handy, Course: Mar 12 2018
Course rating of 4 stars "Graham was a very good trainer, and was approachable and helpful. The room was a little dark as there were no windows. "

 
Rochelle Tomlinson, Course: Mar 8 2018
Course rating of 4 stars "The trainer on the day was very knowledgeable on the topic in hand and I felt I gained a lot of useful tips to help me in my day to day job."

 
Li Fang Yeo , Course: Feb 20 2018
Course rating of 5 stars "Wonderful, truly life changing. Terry is a fantastic and engaging trainer !"

 
Linda Briggs, Course: Feb 1 2018
Course rating of 5 stars "I have to say Jo was brilliant, it really helped having someone understand and explain in normal terms. Jo came across very professional too Thank you "

 
Leah Blundell, Course: Jan 31 2018
Course rating of 5 stars "Keep up the good work. The training was invaluable "

 
Becky Williams, Course: Jan 15 2018
Course rating of 4 stars "My extended thanks to Graham for an excellent and productive day. "

 
sohaib naseem , Course: Nov 30 2017
Course rating of 4 stars "I thoroughly enjoyed the course. The trainer was very friendly and engaging and help me understand how to be assertive. "

 
Louise Turton, Course: Nov 16 2017
Course rating of 5 stars "The course was very informative and made me think of how to deal with certain situations more effectively and not to overload myself but to help others help themselves. "

 
Anne Dance, Course: Nov 16 2017
Course rating of 4 stars "I found the tutor very professional and helpful and enjoyed the day."

 
Carol Corstin, Course: Nov 16 2017
Course rating of 4 stars "Thoroughly enjoyable and informative course"

 
Ola Adebayo, Course: Nov 2 2017
Course rating of 5 stars "Excellent Training and Trainer - very useful and relevant to my job role"

 
Move to next Assertiveness section
FREE TOOLS & RESOURCES
FOR ASSERTIVENESS
Resources to make your training easier to organise
FREE Skills Check
See where your training needs lie: click to view

FREE Bespoke Course Creator
Build your own bespoke course: click to view

Move to next Assertiveness section
YOU MAY ALSO LIKE ...
SUPPLEMENTARY INFORMATION
More content that may be of interest to you
Assertiveness Test
Are you passive, aggressive or assertive? Get your score in just three minutes: read more

Assertiveness is Easy
Why Assertiveness beats Aggressive, Passive and Passive-Aggressive behaviour: read more

Managing Aggressive Behaviour
How to recognise and manage aggressive behaviour in the workplace: read more

Dealing with Passive Behaviour
How to recognise passive behaviour and overcome its negative effects: read more

Passive-Aggressive Behaviour
How to recognise passive aggressive behaviour and avoid the damage it causes: read more

Guide to Assertive Behaviour
A brief roundup of the main elements of assertiveness: read more

Move to next Assertiveness section

GENERAL INFORMATION
ABOUT ASSERTIVENESS TRAINING

What we do, and how we work, to make sure you get the most from the courses you attend
Blended learning FREE E-learning Revision

With our latest Assertiveness courses, you get free e-learning revision for 12 months after your class so you can reinforce the knowledge you have gained.
Use the right hand menu on this page to click on the course you want for more information.
Access is simple: go to www.activia.co.uk/login/ and log in using your email address. This will give you free access to our e-learning revision modules.
Note: These have been developed and written exclusively by Activia to maximise effectiveness, by matching the e-learning exactly to what you cover in class. We hope you have fun, on the day of the course and with honing your knowledge afterwards!

The Need for Assertiveness

Assertiveness is a behaviour which helps us to communicate our opinions, feelings and needs without hurting or offending others. It is an important skill, both in business and in everyday life, as it helps you express yourself and stand up for your beliefs in a clear and honest way without violating your -- or someone else's -- rights.

Regardless of the situation, not knowing how to be assertive can have serious consequences, and this is why a training course in assertiveness can often be the starting point for a completely new level of workplace performance and improved relationships.

How Do Activia's Courses Help You?

Assertiveness training can help you and your organisation learn how to get your thoughts across in a clear and coherent manner, the difference between constructive criticism and insults, when to hold back and when pushing through makes sense, and how to use your voice and body language to your advantage without being aggressive.The aim of our courses is to give you easy-to-digest explanations and practical tips on how to improve your assertiveness skills and develop more productive working relationships with both your colleagues and your clients. The training will help you to recognise and differentiate between aggressive, passive and assertive behaviour, and effectively adapt your own behaviour depending on the situation and various social triggers.

We'll teach you how to use assertive body language to get your message across and how to shape your personal communication style for instant results.

And with Activia's workshops, your training doesn't end when you leave the classroom. In order to help you put your new skills into practice and get the best results for your business, we help you to develop a personal action plan, and provide you with specific exercises to help build your knowledge and confidence even further. The small classroom size means that you also have the opportunity to ask questions or discuss any personal difficulties with our trainers, who will be happy to assist you on the day.

More about training with Activia

With Activia, you can check your skill level (click here to view our Tools and Resources) which ensures you book on the correct course.   This facility is also invaluable when putting together training programmes or bespoke courses for numbers of delegates.

You can also build your own Assertiveness course (click here to view our Tools and Resources) to suit your own or your company project requirements, incorporating the modules which cover the subjects you want to learn.



GET IN TOUCH

Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:
SEND MESSAGE

ASSERTIVENESS COURSE

We can enhance your skills with Assertive Behaviour course at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our assertiveness courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering assertiveness course all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training in Assertiveness to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in Training in Assertiveness from Activia.

Why not contact us today to see how we can help with providing your training courses for Assertiveness ?


Stay in touch

Stay In Touch!

Google+
LinkedIn
Twitter
FaceBook
YouTube

Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555



Back to top
Quick Links to Information
More on This Page
HOME
Resources
About Us
Free Tools
Courses
Locations
Contact Us
Assertiveness
Time Management
Communication Skills
Likeability
Prices for Online Courses
Online Training FAQ
TRY BEFORE YOU BUY
VIDEO: How to Use It
Assertiveness
Time Management
Communication Skills
Building Relationships
Free Microsoft Office Course
Microsoft Access
Microsoft Excel
Microsoft Outlook
Microsoft Powerpoint
Microsoft Project
Microsoft Word
Microsoft Access
Microsoft Excel
Microsoft Office (incl. 365)
Microsoft Outlook
Microsoft Powerpoint
Microsoft Project
Microsoft Publisher
Microsoft Visio
Microsoft Word
Crystal Reports
Management Skills
Performance Management
Supervision & Teams
HR and Coaching
Accounts and Finance
Project Management Essentials
PRINCE2® Project Management
HR and Recruitment
Training & Coaching
Sales
Presentation Skills
Sales Management
Negotiation Skills
Business Writing Skills
Minute Taking Made Easy
Professional Telephone Skills
Touch Typing
Customer Service
Receptionist Skills
Assertiveness
Time Management
Communication Skills
Building Relationships
London Victoria (SW1)
Tower Bridge (E1)
Bristol (BS1)
Milton Keynes (MK9)
Milton Keynes (MK9) NEW
Reading (RG1)
Slough (SL1)
Birmingham (B4)
Nottingham (NG1)
Manchester (M1)
Leeds (LS1)
Site Cookies
We have placed cookies on your device to help make this website better.

You can change your cookie settings in your browser. Otherwise, we’ll assume you’re OK to continue.

I'm fine with this