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Results-Based Assertiveness Training


Assertiveness Course

Training courses in Assertiveness delivered in 11 UK locations or at your offices UK-wide
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Your First Choice for Assertiveness Training
Classroom training Classroom training

Classroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.

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    Course outlines and links
    More about classroom training

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Browse the outlines and click for more details on each course

Developing Assertiveness

Developing Assertiveness

[Duration: one day]

  • Introduction and Course Overview
  • Different Types of Behaviour
  • Recognising and Dealing with Bad Behaviour
  • Assertiveness and You
  • The Nature of Communication
  • Getting Our Thinking Right
  • Body Language and Assertiveness
  • The Three Step Approach to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan


Assertiveness Basics (Half Day)

Assertiveness Basics (Half Day)

[Duration: half day]

  • Introduction and Course Overview
  • Different Types of Behaviour
  • Body Language and Assertiveness
  • The Three Step Approach to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

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Do you want the best? Here's how to get it!
Classroom training for ASSERTIVENESS
Classroom training provides the best learning experience and knowledge retention, and is the preferred choice if you want to really get to grips with the subject.
Our class sizes are always small, allowing lots of time for questions and discussion, so you come away with a full grasp of the content, ready to use it right away.
Options for Classroom Training
Scheduled Public Classes

Best for: 1 - 4 delegates

With 11 centres across the UK, we always have a full schedule of great courses at super prices.
And we don't cancel classes – even if you are the only delegate booked on the course!

Price Guide
  • Prices for public classes start at £199
  • Early Bird discounts can reduce the price to £139
  • For multiple delegates, prices can be as low as £109

If you don't see a course at the location, or on the date, you want, it is often possible to take advantage of our unique "Schedule Your Own" feature which is available from £199.

Book Online
It couldn't be easier with our full listings of classes and dates: just click here and reserve your place in two minutes.

Training at Your Offices

Best for: 3 or more delegates

A great option that's cost effective and easy to organise: just set up the training room and we come to you to deliver the content you want on the day you choose.

Price Guide
Prices for training at your offices starts at £449

Private Training at Our Centres

Best for: 3 or more delegates

If you want training away from your offices (and possible distractions), we can arrange a day at one of our centres with only your staff in attendance.

Price Guide
Prices for private Assertiveness training at our centres varies, but generally starts at £499

Call us on 0333 6000 111 or request a callback so we can discuss your needs.

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Emma Lewis, Course: Developing Assertiveness Oct 31 2016
Course rating of 4 stars "Our trainer Louise was great, we were only a small group of 3 and we were all nervous and not sure what to expect, she made me feel at ease and comfortable in the session. Thank you!"

Laura Savino, Course: Developing Assertiveness Oct 20 2016
Course rating of 4 stars "Very good trainer - very engaging. "

Carmine Silvestri , Course: Developing Assertiveness Sep 29 2016
Course rating of 4 stars "This course was intelligent, interesting and achieves it's goals. The instructions were easy to follow and my instructor was very knowledgeable, approachable and adaptable, I would recommend the course to anyone interested in gaining key skills in this area."

Ellen Simms , Course: Developing Assertiveness Sep 22 2016
Course rating of 5 stars "Ray was a very good trainer and I would recommend this course to any one in my company."

Ayshea Ashford , Course: Developing Assertiveness Aug 1 2016
Course rating of 5 stars "Really enjoyed how the course was delivered by Terry"

melissa martin, Course: Developing Assertiveness Jul 21 2016
Course rating of 4 stars "I really liked the instructor, he know what he was talking about and was easy to speak to, which allowed for ideas to be brought to the table. "

Archana Vaity, Course: Developing Assertiveness Jul 20 2016
Course rating of 3 stars "I liked the course, it helped to bring out the "Assertive" person in me and helped me to analyse my weak points that were either leading to me being a passive or aggressive person depending on every situation faced. The course has truly helped in being a judge for myself and acting in the right way. Thank you Activia "

Mrs Karen Cooper, Course: Developing Assertiveness Jun 27 2016
Course rating of 4 stars "I would like to say the trainer was very helpful "

Gemma Pearce, Course: Developing Assertiveness Jun 22 2016
Course rating of 4 stars "The trainer was excellent, very engaging. It was nice having such a small group as meant individual situations could be discussed"

Marie Murphy, Course: Developing Assertiveness May 25 2016
Course rating of 4 stars "Just to thank Lorraine for a lovely day and making the class fun and enjoyable"

Naomi Brand, Course: Developing Assertiveness May 25 2016
Course rating of 4 stars "I found the course extremely helpful and Lorraine was really great. She put the group at ease immediately and this made the course not only useful but enjoyable."

Kayleigh Fairhurst, Course: Developing Assertiveness May 18 2016
Course rating of 4 stars "Liam was brilliant and was a very flexible trainer who answered all of our questions clearly and concisely."

Audrey Clark, Course: Developing Assertiveness May 18 2016
Course rating of 5 stars "Very pleased with the trainer's approach and his attitude"

Robert Kinsey, Course: Developing Assertiveness Mar 30 2016
Course rating of 4 stars "Thanks for the course - the trainer was excellent and deserves special mention both for her knowledge in the subject area and the excellent, clear and inclusive manner in which she delivered the course."

Nicola Kirkby, Course: Developing Assertiveness Feb 22 2016
Course rating of 5 stars "I really enjoy the way you do your courses and I think you keep people enjoying the courses throughout the day."

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Resources to make your training easier to organise
FREE Skills Check
See where your training needs lie: click to view

FREE Bespoke Course Creator
Build your own bespoke course: click to view

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More content that may be of interest to you
Assertiveness Test
Are you passive, aggressive or assertive? Get your score in just three minutes: read more

Assertiveness is Easy
Why Assertiveness beats Aggressive, Passive and Passive-Aggressive behaviour: read more

Managing Aggressive Behaviour
How to recognise and manage aggressive behaviour in the workplace: read more

Dealing with Passive Behaviour
How to recognise passive behaviour and overcome its negative effects: read more

Passive-Aggressive Behaviour
How to recognise passive aggressive behaviour and avoid the damage it causes: read more

Guide to Assertive Behaviour
A brief roundup of the main elements of assertiveness: read more

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What we do, and how we work, to make sure you get the most from the courses you attend
Blended learning FREE E-learning Revision

With our latest Assertiveness courses, you get free e-learning revision for 12 months after your class so you can reinforce the knowledge you have gained.
Use the right hand menu on this page to click on the course you want for more information.
Access is simple: go to and log in using your email address. This will give you free access to our e-learning revision modules.
Note: These have been developed and written exclusively by Activia to maximise effectiveness, by matching the e-learning exactly to what you cover in class. We hope you have fun, on the day of the course and with honing your knowledge afterwards!

Assertiveness is a behaviour which helps us to communicate our opinions, feelings and needs without hurting or offending others. It is an important skill, both in business and in everyday life, as it helps you express yourself and stand up for your beliefs in a clear and honest way without violating your -- or someone else's -- rights.

Regardless of the situation, not knowing how to be assertive can have serious consequences, and this is why a training course in assertiveness can often be the starting point for a completely new level of workplace performance and improved relationships.

How Do Activia's Courses Help You?

Assertiveness training can help you and your organisation learn how to get your thoughts across in a clear and coherent manner, the difference between constructive criticism and insults, when to hold back and when pushing through makes sense, and how to use your voice and body language to your advantage without being aggressive.The aim of our courses is to give you easy-to-digest explanations and practical tips on how to improve your assertiveness skills and develop more productive working relationships with both your colleagues and your clients. The training will help you to recognise and differentiate between aggressive, passive and assertive behaviour, and effectively adapt your own behaviour depending on the situation and various social triggers.

We'll teach you how to use assertive body language to get your message across and how to shape your personal communication style for instant results.

And with Activia's workshops, your training doesn't end when you leave the classroom. In order to help you put your new skills into practice and get the best results for your business, we help you to develop a personal action plan, and provide you with specific exercises to help build your knowledge and confidence even further. The small classroom size means that you also have the opportunity to ask questions or discuss any personal difficulties with our trainers, who will be happy to assist you on the day.

More about training with Activia

With Activia, you can check your skill level (click here to view our Tools and Resources) which ensures you book on the correct course.   This facility is also invaluable when putting together training programmes or bespoke courses for numbers of delegates.

You can also build your own Assertiveness course (click here to view our Tools and Resources) to suit your own or your company project requirements, incorporating the modules which cover the subjects you want to learn.


Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:


We can enhance your skills with Assertive Behaviour course at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our assertiveness courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering assertiveness course all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training in Assertiveness to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in Training in Assertiveness from Activia.

Why not contact us today to see how we can help with providing your training courses for Assertiveness ?

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Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555

Accounts:   0333 6000 777

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