Subscribe for access to this FREE e-learning mini-course!


Your First Name:


Your Surname:


Your Email Address:



Subscribe
Close


Small logo
Hamburger sub menu
More
Hamburger menu
Menu
bookings:   0333 6000 111
service:       0333 6000 555
    or           
Results-Based Assertiveness Training
Results-Based Assertiveness Training
Search

ASSERTIVENESS TRAINING COURSES

Assertiveness Course

Training courses in Assertiveness delivered in 11 UK locations or at your offices UK-wide
See Our Latest Reviews on TrustPilot:
Learn How to Be More Assertive

Being assertive is not just about using a few stock responses to difficult situations: it involves understanding and dealing with different behaviour types -- including your own.

But if this sounds a daunting prospect, don't worry: we have taught this in our simple, structured way for years. And with a great one-day course, it works!

Assertiveness training is good for people who are too passive, and also those who are too aggressive, and shows the "middle way" that balances your rights with those of others.

So if you'd like to change the way you interact with people for the better, then book a course with us. Why, it could change your life!

How Would You Like to Learn Assertiveness?
Classroom training Classroom training

Classroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.

Click for more about classroom training

E-learning NEW! Online courses

If your budget, and/or time, are limited, you can now choose the e-learning route: online courses at lower cost, and with the flexibility to study in your own time, at your own pace. The course content is exactly the same as we cover in the classroom, so you are still getting tried and tested Activia courses.

Click for more about online courses

Move to next Assertiveness section
Quick Links to Information

REQUEST MORE INFORMATION

PRICES for training

BOOK a public class date

Personal Development page

More on This Page
COURSE OUTLINES & LINKS FOR
ASSERTIVENESS TRAINING
Browse the outlines and click for more details on each course

Developing Your Assertiveness

Developing Your Assertiveness

COURSE OUTLINE
[Duration: one day]

  • Introduction and Course Overview
  • Good and Bad Behaviour Types
  • Recognising and Dealing with Bad Behaviour
  • Assertiveness and You - An Honest Look at Yourself
  • Your Inner Voice: Being More Confident
  • Assertive Body Language
  • Three Steps to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

Click for FULL COURSE DETAILS

Assertiveness Basics (Half Day)

Assertiveness Basics (Half Day)

COURSE OUTLINE
[Duration: half day]

  • Introduction and Course Overview
  • Different Types of Behaviour
  • Body Language and Assertiveness
  • The Three Step Approach to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

Click for FULL COURSE DETAILS
Move to next Assertiveness section
CLASSROOM TRAINING FOR
ASSERTIVENESS
Do you want the best? Here's how to get it!
Classroom training for ASSERTIVENESS
Classroom training provides the best learning experience and knowledge retention, and is the preferred choice if you want to really get to grips with the subject.
Our class sizes are always small, allowing lots of time for questions and discussion, so you come away with a full grasp of the content, ready to use it right away.
Options for Classroom Training
Scheduled Public Classes

Best for: 1 - 4 delegates

With 11 centres across the UK, we always have a full schedule of great courses at super prices.
And we don't cancel classes – even if you are the only delegate booked on the course!

Price Guide
  • Prices for public classes start at £199
  • Early Bird discounts can reduce the price to £160
  • For multiple delegates, prices can be as low as £139

If you don't see a course at the location, or on the date, you want, it is often possible to take advantage of our unique "Schedule Your Own" feature which is available from £199.

Book Online
It couldn't be easier with our full listings of classes and dates: just click here and reserve your place in two minutes.

Training at Your Offices

Best for: 3 or more delegates

A great option that's cost effective and easy to organise: just set up the training room and we come to you to deliver the content you want on the day you choose.

Price Guide
Prices for training at your offices starts at £449

Private Training at Our Centres

Best for: 3 or more delegates

If you want training away from your offices (and possible distractions), we can arrange a day at one of our centres with only your staff in attendance.

Price Guide
Prices for private Assertiveness training at our centres varies, but generally starts at £499

Call us on 0333 6000 111 or request a callback so we can discuss your needs.

Move to next Assertiveness section
ONLINE COURSES MADE EASY FOR
ASSERTIVENESS
Get Learning in Five Minutes!

Do you need to improve your Assertiveness skills, but just don't have time?

Maybe you're busy at your job and can't spare a day out of the office for yourself or your team, or perhaps you're self-employed and juggling work with the school run.

If this is the case, online training is a great solution. Our Assertiveness online courses will enable you (and/or your team) to learn at your own pace, at the time and place you choose.

E-learning options for ASSERTIVENESS
Basic video pack
B1 PACK - Basic video pack
Watch and learn video course
Online Learning Packs
Buy now and start your learning in five minutes!
Save money with our e-learning package bundles!
You have chosen to add the following pack to your cart at a cost of £:
.
You may like to know that this course also comes bundled in the Multi-Packs below which, and as you'd expect, allows you to buy several courses at a substantial discount to the standard prices.

Personal Development Pack 2A: Includes Assertiveness and Building Relationships
Choose your preference:
  • Add to cart - D1 MULTI-PACK: Basic video multi-pack - £39 (SAVE £11)

Personal Development Pack 3A: Assertiveness, Communication Skills & Building Relationships
Choose your preference:
  • Add to cart - D1 MULTI-PACK: Basic video multi-pack - £53 (SAVE £22)

Personal Development Pack 4A: Assertiveness, Communication, Relationships & Time Management
Choose your preference:
  • Add to cart - D1 MULTI-PACK: Basic video multi-pack - £67 (SAVE £33)

  • No thank you, just add the single-course pack to my shopping cart

Developing Your Assertiveness
Course Outline


MODULE 1: Good and Bad Behaviour Types

Understand aggressive, passive, passive aggressive and assertive behaviour and the effects they have.
This module contains:
  • How to Change Your Life
  • Assertive Behaviour
  • The Benefits of Assertiveness
  • Passive behaviour
  • Aggressive Behaviour
  • Passive-Aggressive Behaviour

MODULE 2: Recognising and Dealing with Bad Behaviour

Recognise aggressive, passive and passive aggressive behaviour and know how to deal with them
This module contains:
  • Recognising and Dealing with Passive Behaviour
  • Recognising and Dealing with Aggressive Behaviour
  • The LEEP Model for Handling Aggression
  • Recognising and Dealing with Passive-Aggressive Behaviour

MODULE 3: Assertiveness and You - An Honest Look at Yourself

Self-reflection - identify what triggers your reactions and recognise the benefits of assertive behaviour.
This module contains:
  • Self Reflection
  • How Others Perceive You
  • Faulty Assumptions
  • How Being Assertive Will Help You

MODULE 4: Your Inner Voice: Being More Confident

The inner dialogue, recognising how our own thinking can positively or negatively affect the way we react to situations.
This module contains:
  • Your Inner Voice: What Does it Say?
  • Reprogramming Your Inner Voice
  • The Power of Positive Thought
  • Success Generates Success

MODULE 5: Assertive Body Language

Understand the importance of how body language can impact on behaviours.
This module contains:
  • Demonstrating Assertive Body Language
  • Body Language as Part of Communication
  • Making Sense of Body Language
  • The Nature of Assertive Body Language

MODULE 6: Three Steps to Being Assertive

Learn a simple three step process on which you can base all your assertive communication.
This module contains:
  • Finding the Right Words
  • Guidelines for Assertive Language
  • The Three Step Approach to Being Assertive

MODULE 7: Proven Assertiveness Techniques

Be able to use a number of proven techniques such as reflecting, fogging and the broken record can be used in assertive communication.
This module contains:
  • "What Would You Do in My Shoes?"
  • Reflecting/Playback
  • Fogging
  • Broken Record
  • Positive and Negative Enquiry
  • Asking for More Time
  • Explaining the Consequences
  • Self-Disclosure
  • The Power of Silence
  • "What If"
  • "What do You Think?"

MODULE 8: Putting Assertiveness into Action

Learn how to negotiate for Win-Win outcomes, say "no" nicely, and make requests that will help you achieve your own objectives
This module contains:
  • Assertive Negotiating
  • Win-Win Outcomes
  • Saying "No" Nicely
  • Making Requests Assertively
  • Putting Assertiveness Into Action
Developing Your Assertiveness   
[Click for course outline]
E-learning B1 Pack
B1 PACK  (RRP £89)
SPECIAL £25  (Save £64)
Click to BUY
Save Money With Our Online Multi-Packs
Personal Development Pack 2A

Includes Assertiveness and Building Relationships

Online Multi Pack D1
D1 MULTI-PACK  (RRP £159)
SPECIAL £39  (Save £120)
Click to BUY


Personal Development Pack 3A

Assertiveness, Communication Skills & Building Relationships

Online Multi Pack D1
D1 MULTI-PACK  (RRP £229)
SPECIAL £53  (Save £176)
Click to BUY


Personal Development Pack 4A

Assertiveness, Communication, Relationships & Time Management

Online Multi Pack
MULTI-PACK  (RRP £299)
SPECIAL £67  (Save £232)
Click to BUY


Call us on 0333 6000 111 or request a callback so we can discuss your needs.

NOTES
Licenses for online learning allow up to 40 sessions for each module on one PC in any 12-month period.
But once purchased and accessed, no refund can be given.
Due to screen resolution requirements, they are not suitable for mobile devices.
Downloaded documents are the copyright of Activia Ltd and are for the use of the individual license holder only: further distribution is expressly forbidden.

Move to next Assertiveness section
DELEGATE FEEDBACK
FOR OUR ASSERTIVENESS COURSES
AVERAGE REVIEW: 4.5 out of 5  BASED ON 128 REVIEWS
Margaret Thrift, Course: Oct 30 2017
Course rating of 5 stars "The trainer - Karl - was a fab trainer. "

 
Anne-Marie Lansley , Course: Oct 19 2017
Course rating of 4 stars "Excellent trainer, Steve was very clear and approachable. We were able to role play and talk through real examples that we encounter at work and home."

 
Belinda Hunter, Course: Oct 18 2017
Course rating of 5 stars "The trainer was excellent and made the course personal and extremely productive."

 
Becky Williams, Course: Sep 21 2017
Course rating of 4 stars "Very happy with the course and its trainer."

 
Sarah Smith, Course: Sep 21 2017
Course rating of 5 stars "Loved the trainer for this course, very passionate, outgoing and made the course fun!"

 
Natalie Cain, Course: Sep 19 2017
Course rating of 4 stars "The trainer was very good, with high levels of energy and a friendly, convincing style. Overall the course was very good and I do feel that I've learnt new things, that I can actually use, rather than just theories. "

 
Carrie Moss, Course: Assertiveness at Work - additional modules Sep 13 2017
Course rating of 3 stars "Always useful to think about your behaviour and look at alternative approaches. I found the scenarios helpful. I am someone who often ploughs in without thinking first and its always useful for me to be reminded to think first. Too classroom for me. Was looking forward to some role play and group work, of which there was none. I think we are all in agreement that the trainer talked about his own personal experiences far too much. "

 
Yelena Williams, Course: Developing Your Assertiveness Aug 24 2017
Course rating of 4 stars "So pleased I went."

 
Rachael George , Course: Developing Your Assertiveness Aug 10 2017
Course rating of 5 stars "Terry was an absolutely brilliant trainer, full of energy made the course fun and the information I took away from the course was really helpful. I wouldn't hesitate in recommending him."

 
Rob wootton, Course: Developing Your Assertiveness Aug 10 2017
Course rating of 4 stars "Very useful informative course - Terry was a great tutor , very knowledgeable and great teaching style "

 
Hannah Spencer, Course: Developing Your Assertiveness Aug 2 2017
Course rating of 4 stars "The trainer was great and very engaging; all in all it was a productive and enjoyable day's training course - just wish it was longer so more opportunity to gain from it"

 
Emily , Course: Developing Your Assertiveness Aug 2 2017
Course rating of 4 stars "The training course was a great experience and i am looking forward putting into practice what i have learnt from the course. "

 
Siobhan Murphy, Course: Developing Your Assertiveness Aug 2 2017
Course rating of 5 stars "Excellent training course. The trainer was very professional, clearly knew what he was talking about and gave lots of good examples and tips suitable for the professional work environment. He was also very personable and made me feel at ease and willing to contribute to the discussions."

 
Emma Miller, Course: Developing Your Assertiveness Aug 2 2017
Course rating of 4 stars "I training was very engaging and the course was well presented and I and my colleagues came away feeling we had learned some new life skills"

 
Aoife McCarthy , Course: Developing Your Assertiveness Aug 2 2017
Course rating of 4 stars "Colin was a very engaging presenter and course content was interesting. Would definitely recommend this course to other people."

 
Move to next Assertiveness section
FREE TOOLS & RESOURCES
FOR ASSERTIVENESS
Resources to make your training easier to organise
FREE Skills Check
See where your training needs lie: click to view

FREE Bespoke Course Creator
Build your own bespoke course: click to view

Move to next Assertiveness section
YOU MAY ALSO LIKE ...
SUPPLEMENTARY INFORMATION
More content that may be of interest to you
Assertiveness Test
Are you passive, aggressive or assertive? Get your score in just three minutes: read more

Assertiveness is Easy
Why Assertiveness beats Aggressive, Passive and Passive-Aggressive behaviour: read more

Managing Aggressive Behaviour
How to recognise and manage aggressive behaviour in the workplace: read more

Dealing with Passive Behaviour
How to recognise passive behaviour and overcome its negative effects: read more

Passive-Aggressive Behaviour
How to recognise passive aggressive behaviour and avoid the damage it causes: read more

Guide to Assertive Behaviour
A brief roundup of the main elements of assertiveness: read more

Move to next Assertiveness section

GENERAL INFORMATION
ABOUT ASSERTIVENESS TRAINING

What we do, and how we work, to make sure you get the most from the courses you attend
The Need for Assertiveness

Assertiveness is a behaviour which helps us to communicate our opinions, feelings and needs without hurting or offending others. It is an important skill, both in business and in everyday life, as it helps you express yourself and stand up for your beliefs in a clear and honest way without violating your -- or someone else's -- rights.

Regardless of the situation, not knowing how to be assertive can have serious consequences, and this is why a training course in assertiveness can often be the starting point for a completely new level of workplace performance and improved relationships.

How Do Activia's Courses Help You?

Assertiveness training can help you and your organisation learn how to get your thoughts across in a clear and coherent manner, the difference between constructive criticism and insults, when to hold back and when pushing through makes sense, and how to use your voice and body language to your advantage without being aggressive.The aim of our courses is to give you easy-to-digest explanations and practical tips on how to improve your assertiveness skills and develop more productive working relationships with both your colleagues and your clients. The training will help you to recognise and differentiate between aggressive, passive and assertive behaviour, and effectively adapt your own behaviour depending on the situation and various social triggers.

We'll teach you how to use assertive body language to get your message across and how to shape your personal communication style for instant results.

And with Activia's workshops, your training doesn't end when you leave the classroom. In order to help you put your new skills into practice and get the best results for your business, we help you to develop a personal action plan, and provide you with specific exercises to help build your knowledge and confidence even further. The small classroom size means that you also have the opportunity to ask questions or discuss any personal difficulties with our trainers, who will be happy to assist you on the day.

More about training with Activia

With Activia, you can check your skill level (click here to view our Tools and Resources) which ensures you book on the correct course.   This facility is also invaluable when putting together training programmes or bespoke courses for numbers of delegates.

You can also build your own Assertiveness course (click here to view our Tools and Resources) to suit your own or your company project requirements, incorporating the modules which cover the subjects you want to learn.



GET IN TOUCH

Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:
SEND MESSAGE

ASSERTIVENESS COURSE

We can enhance your skills with Assertive Behaviour course at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our assertiveness courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering assertiveness course all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training in Assertiveness to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in Training in Assertiveness from Activia.

Why not contact us today to see how we can help with providing your training courses for Assertiveness ?


Stay in touch

Stay In Touch!

Google+
LinkedIn
Twitter
FaceBook
YouTube

Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555

Accounts:   0333 6000 777



Back to top
Quick Links to Information
More on This Page
HOME
Resources
About Us
Free Tools
Courses
Locations
Contact Us
Assertiveness
Time Management
Communication Skills
Likeability
About Online Courses
TRY BEFORE YOU BUY
Prices for Online Courses
Online Training FAQ
VIDEO: How to Use It
Free Microsoft Office Course
ASSERTIVENESS
TIME MANAGEMENT
COMMUNICATION SKILLS
BUILDING RELATIONSHIPS
Microsoft Access
Microsoft Excel
Microsoft Office (incl. 365)
Microsoft Outlook
Microsoft Powerpoint
Microsoft Project
Microsoft Publisher
Microsoft Visio
Microsoft Word
Crystal Reports
Management Skills
Performance Management
Supervision & Teams
HR and Coaching
Accounts and Finance
Project Management Essentials
PRINCE2® Project Management
HR and Recruitment
Training & Coaching
HR and Recruitment
Sales
Presentation Skills
Sales Management
Negotiation Skills
Business Writing Skills
Minute Taking Made Easy
Professional Report Writing
Professional Telephone Skills
Touch Typing
Assertiveness
Time Management
Communication Skills
Building Relationships
Customer Service
Receptionist Skills
Kings Cross (WC1)
London Victoria (SW1)
Tower Bridge (E1)
Bristol (BS1)
Milton Keynes (MK9)
Reading (RG1)
Slough (SL1)
Birmingham (B1)
Birmingham (B4)
Nottingham (NG1)
Manchester (M1)
Leeds (LS1)