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bookings:   0333 6000 111
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Results-Based Assertiveness Training
Results-Based Assertiveness Training


Assertiveness Course

Training courses in Assertiveness delivered in 11 UK locations or at your offices UK-wide
See Our Latest Reviews on TrustPilot:
Learn How to Be More Assertive

Being assertive is not just about using a few stock responses to difficult situations: it involves understanding and dealing with different behaviour types -- including your own.

But if this sounds a daunting prospect, don't worry: we have taught this in our simple, structured way for years. And with a great one-day course, it works!

Assertiveness training is good for people who are too passive, and also those who are too aggressive, and shows the "middle way" that balances your rights with those of others.

So if you'd like to change the way you interact with people for the better, then book a course with us. Why, it could change your life!

Classroom training Classroom training

Classroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.

Click for details of:
    Course outlines and links
    More about classroom training

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Quick Links to Information


PRICES for training

BOOK a public class date

Soft Skills page

More on This Page
Browse the outlines and click for more details on each course

Developing Assertiveness

Developing Assertiveness

[Duration: one day]

  • Introduction and Course Overview
  • Good and Bad Behaviour Types
  • Recognising and Dealing with Bad Behaviour
  • Assertiveness and You - An Honest Look at Yourself
  • Your Inner Voice: Being More Confident
  • Assertive Body Language
  • Three Steps to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan


Assertiveness Basics (Half Day)

Assertiveness Basics (Half Day)

[Duration: half day]

  • Introduction and Course Overview
  • Different Types of Behaviour
  • Body Language and Assertiveness
  • The Three Step Approach to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

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Do you want the best? Here's how to get it!
Classroom training for ASSERTIVENESS
Classroom training provides the best learning experience and knowledge retention, and is the preferred choice if you want to really get to grips with the subject.
Our class sizes are always small, allowing lots of time for questions and discussion, so you come away with a full grasp of the content, ready to use it right away.
Options for Classroom Training
Scheduled Public Classes

Best for: 1 - 4 delegates

With 11 centres across the UK, we always have a full schedule of great courses at super prices.
And we don't cancel classes – even if you are the only delegate booked on the course!

Price Guide
  • Prices for public classes start at £199
  • Early Bird discounts can reduce the price to £160
  • For multiple delegates, prices can be as low as £139

If you don't see a course at the location, or on the date, you want, it is often possible to take advantage of our unique "Schedule Your Own" feature which is available from £199.

Book Online
It couldn't be easier with our full listings of classes and dates: just click here and reserve your place in two minutes.

Training at Your Offices

Best for: 3 or more delegates

A great option that's cost effective and easy to organise: just set up the training room and we come to you to deliver the content you want on the day you choose.

Price Guide
Prices for training at your offices starts at £449

Private Training at Our Centres

Best for: 3 or more delegates

If you want training away from your offices (and possible distractions), we can arrange a day at one of our centres with only your staff in attendance.

Price Guide
Prices for private Assertiveness training at our centres varies, but generally starts at £499

Call us on 0333 6000 111 or request a callback so we can discuss your needs.

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Marcus Bennett, Course: Mar 2 2017
Course rating of 5 stars "I was the only people sign up and the course was run assumable at a loss just for me, Thank for the that gift. The course was very helpful. most grateful"

Daniel Muldoon, Course: Feb 23 2017
Course rating of 5 stars "Terry was great."

Natalie Okure, Course: Feb 16 2017
Course rating of 4 stars "Very good training course very helpful and informative. "

Dominique Widdowson , Course: Feb 9 2017
Course rating of 4 stars "Great training very helpful "

Angela Keay , Course: Feb 9 2017
Course rating of 4 stars "great course that will help me both at work and out of work"

Scott Rathbone, Course: Jan 26 2017
Course rating of 5 stars "The course materials complimented the handbook very well, the course leader did an excellent job in covering all the topics in great detail in the time provided. Well worth it and very enjoyable."

Matthew Kay, Course: Jan 26 2017
Course rating of 4 stars "The trainer was very able and enthusiastic and experienced. These qualities all shone through over the course duration. I would highly recommend attending a course with him in future."

Jessy Williams, Course: Jan 19 2017
Course rating of 5 stars "absolutely fantastic, would highly recommend!"

Claire Peggs, Course: Jan 19 2017
Course rating of 4 stars "Steve was great, he gave us all advice specific to our needs, and even made role play less daunting and more fun!"

Ben Dixey, Course: Jan 19 2017
Course rating of 5 stars "Excellent training session"

Deepa Singh , Course: Dec 22 2016
Course rating of 4 stars "Thank you for a personalised one to one course. "

Robin Hollingsworth , Course: Dec 19 2016
Course rating of 4 stars "Very engaging delivery of the course, trainer helped me feel at ease in a one-to-one training situation."

Fiona Williams, Course: Nov 24 2016
Course rating of 4 stars "The tutor was very good and skillful. "

Jena Hick , Course: Nov 21 2016
Course rating of 4 stars "The trainer Jane, was really good. very confident and a great training technique."

Gemma Challenger , Course: Nov 21 2016
Course rating of 5 stars "a very good course, a good instructor that kept you focused and interested throughout the day. "

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Resources to make your training easier to organise
FREE Skills Check
See where your training needs lie: click to view

FREE Bespoke Course Creator
Build your own bespoke course: click to view

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More content that may be of interest to you
Assertiveness Test
Are you passive, aggressive or assertive? Get your score in just three minutes: read more

Assertiveness is Easy
Why Assertiveness beats Aggressive, Passive and Passive-Aggressive behaviour: read more

Managing Aggressive Behaviour
How to recognise and manage aggressive behaviour in the workplace: read more

Dealing with Passive Behaviour
How to recognise passive behaviour and overcome its negative effects: read more

Passive-Aggressive Behaviour
How to recognise passive aggressive behaviour and avoid the damage it causes: read more

Guide to Assertive Behaviour
A brief roundup of the main elements of assertiveness: read more

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What we do, and how we work, to make sure you get the most from the courses you attend
The Need for Assertiveness

Assertiveness is a behaviour which helps us to communicate our opinions, feelings and needs without hurting or offending others. It is an important skill, both in business and in everyday life, as it helps you express yourself and stand up for your beliefs in a clear and honest way without violating your -- or someone else's -- rights.

Regardless of the situation, not knowing how to be assertive can have serious consequences, and this is why a training course in assertiveness can often be the starting point for a completely new level of workplace performance and improved relationships.

How Do Activia's Courses Help You?

Assertiveness training can help you and your organisation learn how to get your thoughts across in a clear and coherent manner, the difference between constructive criticism and insults, when to hold back and when pushing through makes sense, and how to use your voice and body language to your advantage without being aggressive.The aim of our courses is to give you easy-to-digest explanations and practical tips on how to improve your assertiveness skills and develop more productive working relationships with both your colleagues and your clients. The training will help you to recognise and differentiate between aggressive, passive and assertive behaviour, and effectively adapt your own behaviour depending on the situation and various social triggers.

We'll teach you how to use assertive body language to get your message across and how to shape your personal communication style for instant results.

And with Activia's workshops, your training doesn't end when you leave the classroom. In order to help you put your new skills into practice and get the best results for your business, we help you to develop a personal action plan, and provide you with specific exercises to help build your knowledge and confidence even further. The small classroom size means that you also have the opportunity to ask questions or discuss any personal difficulties with our trainers, who will be happy to assist you on the day.

More about training with Activia

With Activia, you can check your skill level (click here to view our Tools and Resources) which ensures you book on the correct course.   This facility is also invaluable when putting together training programmes or bespoke courses for numbers of delegates.

You can also build your own Assertiveness course (click here to view our Tools and Resources) to suit your own or your company project requirements, incorporating the modules which cover the subjects you want to learn.


Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:


We can enhance your skills with Assertive Behaviour course at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our assertiveness courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering assertiveness course all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training in Assertiveness to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in Training in Assertiveness from Activia.

Why not contact us today to see how we can help with providing your training courses for Assertiveness ?

Stay in touch

Stay In Touch!


Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555

Accounts:   0333 6000 777

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