PRICES FOR ASSERTIVENESS COURSE

MODULE 1: Good and Bad Behaviour Types

• How to Change Your Life
• Assertive Behaviour
• The Benefits of Assertiveness
• Passive behaviour
• Aggressive Behaviour
• Passive-Aggressive Behaviour

MODULE 2: Recognising and Dealing with Bad Behaviour

• Recognising and Dealing with Passive Behaviour
• Recognising and Dealing with Aggressive Behaviour
• The LEEP Model for Handling Aggression
• Recognising and Dealing with Passive-Aggressive Behaviour

MODULE 3: Assertiveness and You - An Honest Look at Yourself

• Self Reflection
• How Others Perceive You
• Faulty Assumptions
• How Being Assertive Will Help You

MODULE 4: Your Inner Voice: Being More Confident

• Your Inner Voice: What Does it Say?
• Reprogramming Your Inner Voice
• The Power of Positive Thought
• Success Generates Success

MODULE 5: Assertive Body Language

• Demonstrating Assertive Body Language
• Body Language as Part of Communication
• Making Sense of Body Language
• The Nature of Assertive Body Language

MODULE 6: Three Steps to Being Assertive

• Finding the Right Words
• Guidelines for Assertive Language
• The Three Step Approach to Being Assertive

MODULE 7: Proven Assertiveness Techniques

• "What Would You Do in My Shoes?"
• Reflecting/Playback
• Fogging
• Broken Record
• Positive and Negative Enquiry
• Asking for More Time
• Explaining the Consequences
• Self-Disclosure
• The Power of Silence
• "What If"
• "What do You Think?"

MODULE 8: Putting Assertiveness into Action

• Assertive Negotiating
• Win-Win Outcomes
• Saying "No" Nicely
• Making Requests Assertively
• Putting Assertiveness Into Action