Subscribe for access to this FREE e-learning mini-course!

Your First Name:

Your Surname:

Your Email Address:


Hamburger menu
bookings:   0333 6000 111
service:       0333 6000 555
eBook Download

If you would like to receive our FREE eBook, please enter your email address below and click Send eBook.

Send eBook

Useful Articles Resources
Useful Articles Resources

Useful Articles

Content produced for your benefit: use, modify and share as you wish

It is impossible to overstate the importance of assertive, clear communication in your business and personal life. When you communicate in an assertive way, you are clearly stating your opinions and ideas while maintaining a strong sense of respect for the opinions of...
About Assertive Behaviour

What exactly is assertiveness? Is it telling others exactly what you think? Is it about taking control of the situation all the time? Does it involve telling off other people when you think that they're not right?

Assertive behaviour is all this, and much...
Passive-Aggressive Behaviour

Beware of passive-aggressive behaviour! It is, in the eyes of many people, the most difficult to spot, and the most damaging, of all the major behaviour types.

It is a combination of its two constituents, but its effects are completely diffe...
Passive Behaviour

Communicating effectively and getting your message across begins with understanding your style of communication.

Passive communicators are those who rarely manage to get their message across. It could be because they prefer to steer clear of the responsibility tha...
Signs of Aggressive Behaviour

At times you may have seen a friend, colleague or employee showing signs of anger or frustration at the slightest hint of discomfort. In some cases, it does not take long for a violent act to follow. Whether vocal or physical, aggressive behaviour is an ...
Types of Behaviour

In every situation, you have three choices as to how you should behave: aggressive, passive, and assertive.

And there is also passive-aggressive.

There is no doubt that assertive behaviour is generally one of the healthiest methods to maintain self-esteem and e...

Stay in touch

Back to top
Site Cookies
We have placed cookies on your device to help make this website better.

You can change your cookie settings in your browser. Otherwise, we’ll assume you’re OK to continue.

I'm fine with this