



COMMUNICATION SKILLS TRAINING COURSES
Your place for classes to convey your message better
Training Courses in Communication Skills, delivered UK-wide in 11 Activia training centres or at your offices. Also online 24/7 to suit your needs.Think of problems we face in our everyday lives: how many could be avoided with better information or instruction?
Think where working, or personal, relationships go wrong: how many situations would improve with more, or better, discussion?
And when things go well, isn't great communication often part of the background to it all?
Our courses will not only teach you about communicating and overcoming barriers, but also how to ask questions, to listen -- and even the importance of body language. Take the course -- and you may change your life!

Classroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.

If your budget, and/or time, are limited, you can now choose the e-learning route: online courses at lower cost, and with the flexibility to study in your own time, at your own pace. The course content is exactly the same as we cover in the classroom, so you are still getting tried and tested Activia courses.
Want to see prices and options for delivery of your training?

With our latest Communication Skills courses, when you attend a classroom session you get 12 months' access to a free online course,
so you can reinforce the knowledge you have gained.
After the course, you will be emailed a sign-in link after you have provided course feedback and downloaded your attendance certificate.
This link gives you free access to our e-learning course for a whole year.
Note: These e-learning courses match exactly what you cover in class.
We hope you have fun, on the day of the course and with your reviewing and revising afterwards!
Effective Communication Skills
COURSE OUTLINE[Duration: one day]
- Course Overview and Learning Objectives
- How Communication Works
- Face-to-Face Communication
- Telephone Communication
- Written Communication
- Questioning and Listening Skills
- How to be an Effective Communicator
- Overcoming Communication Problems
- Getting Better Outcomes
- Your Personal Action Plan
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DELEGATE FEEDBACK
FOR OUR COMMUNICATION SKILLS COURSES










Want to see prices and options for delivery of your training?
GENERAL INFORMATION

With our latest Communication Skills courses, you get free e-learning revision for 12 months after your class so you can reinforce
the knowledge you have gained.
Access is simple: go to www.activia.co.uk/login/ and log in using your email address.
This will give you free access to our e-learning revision modules, which match exactly with what you cover in class.
We hope you have fun, on the day of the course and with honing your knowledge afterwards!
Good communication skills are one of the most sought-after by employers, regardless of which industry you work in. But what does it mean exactly? What makes someone "good" in this area, and why is it such an essential skill nowadays?
In its simplest form, it's the ability to convey information to another individual - or individuals - effectively. But communication is a complex process which consists of more than just a series of words. In addition to the verbal message, your tone and quality of voice, as well as your body language and emotional display all play an important part in how your message is transferred to, and understood by, the other person.
Investing in training will help you learn how to convey messages in a clear and straightforward way, express your thoughts and ideas in a confident manner, demonstrate a varied and appropriate vocabulary, and be able to tailor your message and style to your audience.
GET IN TOUCH
Call us on:
0333 6000 111
Contact Details
Activia Training
Address:
Head Office,
Regus House,
268 Bath Road,
Slough,
Berkshire,
SL1 4DX
Sales: 0333 6000 111
Service: 0333 6000 555
Nationwide coverage
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