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bookings:   0333 6000 111
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Results-Based Communication Skills Training
Results-Based Communication Skills Training


Business Communication Training

Training Courses in Communication Skills delivered in 11 UK locations or at your offices UK-wide
See Our Latest Reviews on TrustPilot:
Enhance Your Work (and Life) with Better Communication

Think of problems we face in our everyday lives: how many could be avoided with better information or instruction?

Think where working, or personal, relationships go wrong: how many situations would improve with more, or better, discussion?

And when things go well, isn't great communication often part of the background to it all?

Our communication skills training will not only teach you about communicating and overcoming barriers, but also how to ask questions, to listen -- and even the importance of body language. Take the course -- and you may change your life!

Classroom training Classroom training

Classroom training is proven to give the best learning experience and knowledge retention. You have the benefit of a relaxed but professional learning environment, an experienced trainer and the opportunity to ask questions, so you are 100% sure you understand all the course content.

Click for details of:
    Course outlines and links
    More about classroom training

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PRICES for training

BOOK a public class date

Soft Skills page

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Browse the outlines and click for more details on each course

Influencing Relationships

Influencing Relationships

[Duration: one day]

  • Introduction and Course Overview
  • Interpersonal Skills
  • Overview of Communication
  • Communication Skills
  • How to Get People On Your Side
  • The Wheel of Communion
  • The Importance of Voice
  • Assertiveness and How to Say No
  • Developing Assertiveness
  • Listening Skills
  • Body Language Questionnaire
  • Giving and Receiving Feedback
  • Your Personal Action Plan


Effective Communication Skills

Effective Communication Skills

[Duration: one day]

  • Course Overview and Learning Objectives
  • Communication
  • Communication Barriers
  • Asking Questions
  • Listening Skills
  • Body Language
  • Your Personal Action Plan

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Do you want the best? Here's how to get it!
Classroom training for COMMUNICATION SKILLS
Classroom training provides the best learning experience and knowledge retention, and is the preferred choice if you want to really get to grips with the subject.
Our class sizes are always small, allowing lots of time for questions and discussion, so you come away with a full grasp of the content, ready to use it right away.
Options for Classroom Training
Scheduled Public Classes

Best for: 1 - 4 delegates

With 11 centres across the UK, we always have a full schedule of great courses at super prices.
And we don't cancel classes – even if you are the only delegate booked on the course!

Price Guide
  • Prices for public classes start at £199
  • Early Bird discounts can reduce the price to £160
  • For multiple delegates, prices can be as low as £119

If you don't see a course at the location, or on the date, you want, it is often possible to take advantage of our unique "Schedule Your Own" feature which is available from £199.

Book Online
It couldn't be easier with our full listings of classes and dates: just click here and reserve your place in two minutes.

Training at Your Offices

Best for: 3 or more delegates

A great option that's cost effective and easy to organise: just set up the training room and we come to you to deliver the content you want on the day you choose.

Price Guide
Prices for training at your offices starts at £449

Private Training at Our Centres

Best for: 3 or more delegates

If you want training away from your offices (and possible distractions), we can arrange a day at one of our centres with only your staff in attendance.

Price Guide
Prices for private Communication Skills training at our centres varies, but generally starts at £499

Call us on 0333 6000 111 or request a callback so we can discuss your needs.

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Jinder Singh, Course: Feb 24 2017
Course rating of 5 stars "Excellent course with good examples given by tutor Graham."

Megan Troth, Course: Feb 24 2017
Course rating of 5 stars "Trainer was fantastic, very knowledgeable."

Robert Wright , Course: Feb 10 2017
Course rating of 5 stars "Really enjoyed the course "

Bernie Balchin, Course: Jan 6 2017
Course rating of 5 stars "Could not recommend the Tutor more...Excellent"

Eleanor Bhasin, Course: Jan 6 2017
Course rating of 5 stars "The course teacher was excellent - very easy to talk to and she explained lessons clearly. "

Jonathan Dattani, Course: Nov 23 2016
Course rating of 5 stars "The trainer was a delight"

Jihad Dib, Course: Sep 28 2016
Course rating of 5 stars "It was a perfect experience"

Alan Morton, Course: Sep 7 2016
Course rating of 5 stars "Excellent instructor who was able to provide real time examples, great course. Thank you."

Mohammed Chowdhury , Course: Jul 22 2016
Course rating of 5 stars "The course exceeded my expectations in many ways as i have been given the most from the course. All questions and concerns were answered and the trainer had given me alot of examples to help me understand and a few tips and excercises were given for me to go back and practice."

Sarah House, Course: Jul 15 2016
Course rating of 4 stars "Very enjoyable course and one that really makes you think about how much information is actually missed during the average conversation. Good advice on how to structure questions to get as much information as possible and in a more streamlined manner."

Michele Sherman, Course: Jun 15 2016
Course rating of 5 stars "The course tutor, Candy, was very helpful and easy to talk to which helped with the communications part of the course. I particularly enjoyed the quiz we did and the play-acting section. I am currently considering what other courses I might like to do."

Nigel Hibberd, Course: Jun 10 2016
Course rating of 4 stars "I enjoyed the training. The trainer was very nice and welcoming. "

Nicola Kirkby, Course: Jan 27 2016
Course rating of 5 stars "I think your courses work better than those from other providers I have been on over the years, because you only teach small groups. With it being small groups, I think this helps you to learn more and they can also tailor it more to what you need out of the course."

Laura Robinson, Course: Aug 19 2015
Course rating of 4 stars "Lyn was absolutly brilliant in every aspect of the day."

Susan Crookes, Course: Jul 17 2015
Course rating of 4 stars "My tutor was Phillip, what a lovely bloke, easy to get along with, did not speak in jargon, was passionate about his topic and I was lucky to have his undivided attention given that I was the only candidate that day ...."

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More content that may be of interest to you
The History of Communication
A short overview of the history of communication and how it has evolved: read more

Different Styles of Communication in the Workplace
See the four most common personality and communication styles in the workplace: read more

Why Are Communications Skills Important at Work?
Read about the benefits of having good communication skills: read more

Move to next Communication Skills section


What we do, and how we work, to make sure you get the most from the courses you attend
The Essential Soft Skill

Good communication skills are one of the most sought-after by employers, regardless of which industry you work in. But what does it mean exactly? What makes someone a good communicator and why is it such an essential skill nowadays?

In its simplest form, communication is the ability to convey information to another individual - or individuals - effectively. But communication is a complex process which consists of more than just a series of words. In addition to the verbal message, your tone and quality of voice, as well as your body language and emotional display all play an important part in how your message is transferred to, and understood by, the other person.

Investing in a communication skills training course will help you learn how to convey messages in a clear and straightforward way, express your thoughts and ideas in a confident manner, demonstrate a varied and appropriate vocabulary, and be able to tailor your message and style to your audience.

Why Are Good Communication Skills Important?

Good communication skills are at the foundation of success in almost any role, both in professional and personal life. Effective communication is crucial for every profession and industry, and being able to express yourself clearly and adapt yourself to new situations will help you advance in your career, resolve any differences and solve different problems more easily.

And not only does it help you with your career, it is also an important part of personal relationships. Effective communication helps you to understand people or situations better and, as a result, avoid misunderstanding and conflicts.

How Do Organisations Benefit?

Consider it the other way: what happens of people lack communication skills? How does an organisation suffer?

Consider teams of people who speak to each other, but do not articulate their thoughts. You have employess who have no clear idea of objectives – either theirs or those of their team. Colleagues who work together but have little sense of how to work better together. And do not forget the effect on grievances, which left unaddressed, will grow over time.

So the reverse is clear: leaders who convey their objectives clearly and logically, a general sense of co-ordinated and effective action, and teams of people who get along in a common cause. The result is not just measurably better performance but also greater stability through a happy and motivated workforce.

How Do Activia's Communications Courses Help You?

The aim of Activia's communication skills courses is to help you understand the impact that communication has on other people, and how improving these skills can make it easier to get better results. The training is designed specifically to help you to become more effective in the workplace.

It will help you to recognise the importance of body language and how your non-verbal signs affect communication, and give you useful tips on how to use gestures and emotions effectively. We will explain why being a good listener is essential for effective communication, and teach you how you can improve your listening skills so that you get better results.

And, as with all our workshops, the focus is on you. In order to help you get the best possible results for your business, we provide you with an individual evaluation and help you develop a personal action plan, which you can start implementing right after your training session. Our small classroom size means that you will also get a chance to ask questions or discuss any difficulties with our trainers, who will be happy to assist you on the day


Call us on:
0333 6000 111

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We can enhance your skills with training for Business Communication at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our communication skills courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering business communication training all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training courses for Communication skills to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in Training Courses for Communication Skills from Activia.

Why not contact us today to see how we can help with providing your courses for Communication Skills ?

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Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555

Accounts:   0333 6000 777

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