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PRICES FOR BUSINESS COMMUNICATION TRAINING

Communication Skills Training Courses to suit your budget

Interactive courses that will improve communication skills: one of the most important areas of personal interaction – great prices with flexibility and friendly helpful service included
Please note: all prices exclude VAT
E-Learning

A great option if your time and/or budget are limited.

Development Plan course
B1 PACK - Development Plan course
Video course PLUS downloadable Workbook and Action Plan
CPD Certified Diploma course
B2 PACK - CPD Certified Diploma course
CPD certified Diploma course
CPD Diploma course & Development Plan multi-pack
B3 PACK - CPD Diploma course & Development Plan multi-pack
CPD certified Diploma course PLUS downloadable Workbook and Action Plan
Save money with our e-learning package bundles!
You have chosen to add the following pack to your cart at a cost of :
.
Click to  Add to cart
NOTE: You may like to know that this course also comes bundled in the Multi-Packs below which, and as you'd expect, allows you to buy several courses at big discounts from the standard prices.

Personal Development Pack 2B: Includes Communication Skills and Building Relationships
  • Add to cart - D1 MULTI-PACK: Development Plan course multi-pack - $89 (SAVE $9)
  • Add to cart - D2 MULTI-PACK: CPD Certified Diploma course multi-pack - $99 (SAVE $11)

Personal Development Pack 3A: Assertiveness, Communication Skills & Building Relationships
  • Add to cart - D1 MULTI-PACK: Development Plan course multi-pack - $139 (SAVE $8)
  • Add to cart - D2 MULTI-PACK: CPD Certified Diploma course multi-pack - $149 (SAVE $16)

Personal Development Pack 4A: Assertiveness, Communication, Relationships & Time Management
  • Add to cart - D1 MULTI-PACK: Development Plan course multi-pack - $185 (SAVE $11)
  • Add to cart - D2 MULTI-PACK: CPD Certified Diploma course multi-pack - $205 (SAVE $15)

  • No thank you, Just add the single-course pack to my shopping cart

Effective Communication Skills
Course Outline


MODULE 1: How Communication Works

This module contains:
  • Influence or Persuade?
  • Identifying and Adjusting your Communication Style
  • Five Communication Styles
  • The 6 Cs of Communication
  • The Four-Step Cycle of Communication
  • The Dynamics of Communication
  • Communication is a Two-Way Street

MODULE 2: Face-to-Face Communication

This module contains:
  • First Impressions
  • Appearance
  • On the Front Foot: Being Positive
  • Using the Right Words
  • The Three Components of Communication
  • Body Language and Non-Verbal Messages

MODULE 3: Telephone Communication

This module contains:
  • Overcoming the Challenges of Telephone Communication
  • Improving Telephone Communication
  • Factors of Voice
  • Advantages of Telephone Communication
  • Disadvantages of Telephone Communication

MODULE 4: Written Communication

This module contains:
  • Quick Tips for Types of Messages
  • The Power of Words
  • Right First Time
  • Keep it Concise
  • Address your target
  • Keep it Simple
  • Your Three Stage Structure

MODULE 5: Questioning and Listening Skills

This module contains:
  • Verbal Signs of Active Listening
  • Non-Verbal Signs of Active Listening
  • Active Listening
  • The Five Levels of Listening
  • How Asking Question Helps You
  • Open and Closed Questions
  • The Funnel

MODULE 6: How to be an Effective Communicator

This module contains:
  • Your Level of Understanding
  • Dismantling your Assumptions
  • Prejudices
  • Your Preconceptions: Stereotyping
  • Your History & Experiences
  • Asking for Feedback
  • How to Find Out What Others Think About You
  • Is your Self-Image Correct?
  • Getting your Self-Image Right
  • The Wheel of Communication

MODULE 7: Overcoming Communication Problems

This module contains:
  • Four Tips for Delivering Difficult Messages
  • Delivering Difficult Messages
  • Dealing With Conflict
  • Dealing With Opposition
  • Barriers to Communication
  • Why Communication Goes Wrong

MODULE 8: Getting Better Outcomes

This module contains:
  • Best Practices For Communicating Effectively
  • Timing: Whats Best For Them
  • The Effect of Location
  • Intimidation
Effective Communication Skills   
[Click for course outline]
E-learning B1 Pack
B1 PACK  (RRP $129)
SPECIAL $49  (Save $80)
Click to BUY
E-learning B2 Pack
B2 PACK  (RRP $149)
SPECIAL $55  (Save $94)
Click to BUY
E-learning B3 Pack
B3 PACK  (RRP $169)
SPECIAL $0  (Save $104)
Click to BUY
Save money with our e-learning Multi-Packs
Personal Development Pack 2B

Includes Communication Skills and Building Relationships

Online Multi Pack D1
D1 MULTI-PACK  (RRP $219)
SPECIAL $89  (Save $130)
Click to BUY
Online Multi Pack D2
D2 MULTI-PACK  (RRP $239)
SPECIAL $99  (Save $140)
Click to BUY


Personal Development Pack 3A

Assertiveness, Communication Skills & Building Relationships

Online Multi Pack D1
D1 MULTI-PACK  (RRP $309)
SPECIAL $139  (Save $170)
Click to BUY
Online Multi Pack D2
D2 MULTI-PACK  (RRP $329)
SPECIAL $149  (Save $180)
Click to BUY


Personal Development Pack 4A

Assertiveness, Communication, Relationships & Time Management

Online Multi Pack D1
D1 MULTI-PACK  (RRP $399)
SPECIAL $185  (Save $214)
Click to BUY
Online Multi Pack D2
D2 MULTI-PACK  (RRP $419)
SPECIAL $205  (Save $214)
Click to BUY



NOTES:
Licenses for e-learning allow up to 40 sessions for each module on one PC in any 12-month period.
But once purchased and accessed, no refund can be given.
Due to screen resolution requirements, they are not suitable for mobile devices.

Call us on 0333 6000 111 or request a callback so we can discuss your needs.

Scheduled Public Classes

The simplest and most cost-effective option for 1, 2 or 3 delegates.

  • For scheduled public classes, prices start at £199
  • For multiple delegates, prices can be as low as £99
  • If you book in advance, Early Bird prices start at just £159
  • If a course is not scheduled, you can usually Schedule Your Own from £199

NOTES:
Lower prices for additional delegates are subject to booking at the same time.
Bookings made at discounted prices cannot be cancelled.

To view course dates or book a place please click here.

Call us on 0333 6000 111 or request a callback so we can discuss your needs.

Training At Your Offices

A convenient and very cost-effective option for groups of delegates

  • Onsite training is available from just £299
    [NOTE: small additional charges apply per delegate]

Notes:
For delivery of training over more than one day, make sure to multiply the full day rate by the number of days to get the total cost.

We can also deliver "Private" (or "Closed") courses for you at one of our centres from £374
[NOTE: small additional charges apply per delegate].

Call us on 0333 6000 111 or request a callback so we can discuss your needs.


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