Developing Assertiveness in the Right Way
Quality, flexible Assertive Behaviour course
We feel we provide the best assertiveness training courses you can find, so ask us if you need help
Full details of modules and topics covered in this one-day course
Note: Free eLearning revision is available with this course: click the blue "More Information" tab above for more details.
This is a one-day training course structured into 11 modules
This one-day training course has been designed to give delegates the appropriate tools to assert themselves in a wide range of situations at work. They will learn how the proper use of assertive behaviour enables people to deal with work colleagues, clients, suppliers and personal contacts in a way that is productive yet maintains and improves relationships.
Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients, in a positive way that makes life easier for everybody.
- Passive (Submissive) Behaviour
- Aggressive Behaviour
- Passive-Aggressive Behaviour
- Assertive Behaviour
- Recognising Passive Behaviour
- Dealing with Passive Behaviour
- Recognising Aggressive Behaviour
- Dealing with Aggressive Behaviour
- The LEEP Model for Handling Aggression
- Recognising Passive-Aggressive Behaviour
- Dealing with Passive-Aggressive Behaviour
- Self Reflection
- How You Are Perceived by Others
- Faulty Assumptions
- The Benefits of Assertive Behaviour to You
- What is Communication?
- Barriers to Communication
- Getting Communications Across
- Personal Communication Style Questionnaire
- Our Inner Dialogue
- Managing Our Inner Dialogue
- Understanding Rights and Responsibilities
- The Responsibilities of Assertiveness
- Exercises: Inner Dialogue and Rights and Responsibilities
- Positive Thinking
- How Important is Body Language ?
- The Nature of Assertive Body Language
- Demonstrating Assertive Body Language
- Guidelines for Assertive Words
- The Three Step Approach
- Exercises in Applying the Three Step Approach
- Broken Record
- Positive and Negative Enquiry
- Asking for More Time
- Explaining the Consequences
- The Power of Silence
- "What If"
- "What do You Think?"
- "What Would You Do in My Shoes?"
- How to Say "No": Refusing Requests
- Tips for Refusing Requests Assertively
- Making Requests
- Tips for Making Requests Assertively
- Applying Assertiveness to Your Own Situation
The simplest and most cost-effective option for 1, 2 or 3 delegates.
- For scheduled public classes, prices start at £199
- For multiple delegates, prices can be as low as £139
- If you book in advance, Early Bird prices start at just £139
- If a course is not scheduled, you can usually Schedule Your Own from £199
Lower prices for additional delegates are subject to booking at the same time.
Bookings made at discounted prices cannot be cancelled.
Please call us on 0333 6000 111 or request a callback so we can discuss your needs.
A convenient and very cost-effective option for groups of delegates
- Onsite training is available from just £449
Notes: Bespoke courses can be split into smaller half-day units, but they must be booked in pairs: one in the morning and one in the afternoon.
If a half-day course is listed, again these must be booked in pairs: you must of course double the half-day rate to get the full day rate.
Then you simply multiply the full day rate by the number of days to get the total cost.
Please call us on 0333 6000 111 or request a callback so we can discuss your needs.
In general, with our Early Bird pricing, the earlier you book, the lower the price.
Our small class sizes mean that classes are often full, so it's best to book as soon as you can.
Don't be disappointed by leaving it too late!
If you see classes at higher prices set to run over the next few days, these are empty classes and if you book, you may be the only delegate attending.
NOTE : prices are per delegate and exclude VAT.
View scheduled dates for the course you want in the table below.
Then click on 'Book now' against the class you want to book.
DELEGATE FEEDBACK FOR OUR
DEVELOPING ASSERTIVENESS IN THE RIGHT WAY COURSE
PLEASE NOTE: ALL PRICES EXCLUDE VAT.
AVERAGE REVIEW: 87% (4.3/5) BASED ON 67 REVIEWS
"I would like to say the trainer was very helpful " Gemma Pearce, Jun 22 2016
"The trainer was excellent, very engaging. It was nice having such a small group as meant individual situations could be discussed" Naomi Brand, May 25 2016
"I found the course extremely helpful and Lorraine was really great. She put the group at ease immediately and this made the course not only useful but enjoyable." Marie Murphy, May 25 2016
"Just to thank Lorraine for a lovely day and making the class fun and enjoyable" Richard Starkey, May 23 2016
"What more can I say an excellent and highly enjoyable course which was delivered extremely well!" Kayleigh Fairhurst, May 18 2016
"Liam was brilliant and was a very flexible trainer who answered all of our questions clearly and concisely." Audrey Clark, May 18 2016
"Very pleased with the trainer's approach and his attitude" Robert Kinsey, Mar 30 2016
"Thanks for the course - the trainer was excellent and deserves special mention both for her knowledge in the subject area and the excellent, clear and inclusive manner in which she delivered the course." Nicola Kirkby, Feb 22 2016
"I really enjoy the way you do your courses and I think you keep people enjoying the courses throughout the day." Charlotte Quiney, Jan 21 2016
"Trainer was very kind, great at using his own examples to show when and how he was assertive." Shola Adebayo, Jan 21 2016
"Very good instructor who gave real examples " Sonia Neighbour , Jan 21 2016
"I found the tutor to be very professional and knowledgeable. She was also very respectful and considerate to everyones needs. I really found the course enjoyable and useful. Thank you." Mohsin Ali , Jan 21 2016
"good course, well delivered, i really enjoyed it." Paul Castle , Jan 13 2016
"Excellent course, and the trainer is one of the most inspiring people I have ever met YAHOO!!!!!" Mark Giles, Dec 21 2015
"Really enjoyed the course."
With our latest Assertiveness courses, you get free eLearning revision for 14 days after your class so you can reinforce the knowledge you have gained.
Access is simple: go to www.activia.co.uk/login/ and log in using your email address. This will give you free access to our eLearning revision modules.
Note: These have been developed and written exclusively by Activia to maximise effectiveness, by matching the eLearning exactly to what you cover in class. We hope you have fun, on the day of the course and with honing your knowledge afterwards!
All Activia assertiveness training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Assertiveness training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.
Maximum class size for Assertiveness courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.
Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.
For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.
Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.
Also note: If you are a private individual you must pay by credit card at the time of booking.
Note: Please allow 1 - 2 working days for your confirmation and invoice.
If you are coming to our centre, dress code is smart casual. Refreshments and a free buffet lunch will be provided, but please note that, as a training company who relies on caterers, we are unable to reliably provide for differing dietary requirements, so if you are in any doubt then please bring your own. The timetable is as follows:
Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !
For training at your offices, this itenerary can be varied by prior arrangement.
With your Assertiveness training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge. With all Assertiveness at Work courses, you are also given 14-day access to free eLearning revision which will further help you to reinforce the lessons you have learned.
Every delegate on a Assertiveness course also gets an Activia Training Attendance Certificate.
Click to REQUEST MORE INFORMATION
Main Assertiveness Training page
Printer friendly course details
Assertiveness Basics (Half Day)
Assertiveness is Easy
Managing Aggressive Behaviour
Dealing with Passive Behaviour
Guide to Assertive Behaviour
GET IN TOUCH
Call us on:
0333 6000 111
We can enhance your skills with Assertive Behaviour course at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our assertiveness courses are 1 day, which keeps "out of office" periods for attendees to a minimum.
We have been delivering developing assertiveness all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training in Assertiveness to ensure constantly improving standards of quality. So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in training courses for Assertiveness.
Why not contact us today to see how we can help with providing your training courses for Assertiveness ?