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Effective Communication Skills

 A hands-on one-day course with free pre-course online skills testing 
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EFFECTIVE COMMUNICATION SKILLS

Quality, flexible training for Business Communication

We feel we provide the best communication skills training courses you can find, so ask us if you need help

COURSE OUTLINE

Full details of modules and topics covered in this one-day course

DURATION

This is a one-day training course structured into 7 modules


COURSE AIMS
This one-day workshop helps delegates to understand the impact that communication skills have on other people, and how improving these skills can make it easier to get better results.
TARGET AUDIENCE
Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective in the workplace.
MODULE 1:  Course Overview and Learning Objectives
MODULE 2:  Communication
Topics covered:
  • What is a Skilled Communicator?
  • Individual Evaluation
MODULE 3:  Communication Barriers
Topics covered:
  • Case Study: New Neighbours
  • Applying the Answers
MODULE 4:  Asking Questions
Topics covered:
  • Asking Good Questions
  • Probing
MODULE 5:  Listening Skills
Topics covered:
  • Quick Quiz
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • The Communication Funnel
  • Communication Situations
  • One Little Word
MODULE 6:  Body Language
Topics covered:
  • What Do Our Bodies Say?
  • Gestures
  • Emotions
MODULE 7:  Your Personal Action Plan

PRICES FOR
EFFECTIVE COMMUNICATION SKILLS

PLEASE NOTE: ALL PRICES EXCLUDE VAT.

Scheduled Public Classes

The simplest and most cost-effective option for 1, 2 or 3 delegates.

  • For scheduled public classes, prices start at £149
  • For multiple delegates, prices can be as low as £119
  • If you book in advance, Early Bird prices start at just £109
  • If a course is not scheduled, you can usually Schedule Your Own from £199

NOTES:
Lower prices for additional delegates are subject to booking at the same time.
Bookings made at discounted prices cannot be cancelled.

Please call us on 0333 6000 111 or request a callback so we can discuss your needs.

Training At Your Offices

A convenient and very cost-effective option for groups of delegates

  • Onsite training is available from just £449
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Notes: Bespoke courses can be split into smaller half-day units, but they must be booked in pairs: one in the morning and one in the afternoon.
If a half-day course is listed, again these must be booked in pairs: you must of course double the half-day rate to get the full day rate.
Then you simply multiply the full day rate by the number of days to get the total cost.

Please call us on 0333 6000 111 or request a callback so we can discuss your needs.

DATES & VENUES

Dates and Venues for our Public Classes

In general, with our Early Bird pricing, the earlier you book, the lower the price.
Our small class sizes mean that classes are often full, so it's best to book as soon as you can.
Don't be disappointed by leaving it too late!

If you see classes at higher prices set to run over the next few days, these are empty classes and if you book, you may be the only delegate attending.

NOTE : prices are per delegate and exclude VAT.

View scheduled dates for the course you want in the table below.
Then click on 'Book now' against the class you want to book.


Effective Communication Skills
Jul 29, 2016
29/07
2016
Bristol
£199
Book now
Aug 3, 2016
03/08
2016
Manchester Princess Street
£199
Book now
Aug 5, 2016
05/08
2016
Slough
£199
Book now
Aug 12, 2016
12/08
2016
Nottingham
£199
Book now
Aug 19, 2016
19/08
2016
London Victoria
£199
Book now
Aug 19, 2016
19/08
2016
Milton Keynes
£199
Book now
Aug 24, 2016
24/08
2016
Reading Green Park
£199
Book now
Aug 24, 2016
24/08
2016
Leeds
£199
Book now
Aug 31, 2016
31/08
2016
Tower Bridge
£199
Book now
Sep 2, 2016
02/09
2016
Birmingham City Centre
£199
Book now
Sep 7, 2016
07/09
2016
Bristol
£199
Book now
Sep 14, 2016
14/09
2016
Slough
£179
Book now
Sep 16, 2016
16/09
2016
Manchester Princess Street
£179
Book now
Sep 21, 2016
21/09
2016
Nottingham
£179
Book now
Sep 28, 2016
28/09
2016
Milton Keynes
£159
Book now
Sep 28, 2016
28/09
2016
London Victoria
£159
Book now
Oct 5, 2016
05/10
2016
Leeds
£159
Book now
Oct 7, 2016
07/10
2016
Reading Green Park
£159
Book now
Oct 12, 2016
12/10
2016
Birmingham City Centre
£139
Book now
Oct 14, 2016
14/10
2016
Tower Bridge
£139
Book now
Oct 21, 2016
21/10
2016
Bristol
£139
Book now
Oct 26, 2016
26/10
2016
Manchester Princess Street
£139
Book now
Oct 28, 2016
28/10
2016
Slough
£139
Book now
Nov 4, 2016
04/11
2016
Nottingham
£139
Book now
Nov 11, 2016
11/11
2016
London Victoria
£139
Book now
Nov 11, 2016
11/11
2016
Milton Keynes
£139
Book now
Nov 16, 2016
16/11
2016
Reading Green Park
£139
Book now
Nov 18, 2016
18/11
2016
Leeds
£139
Book now
Nov 23, 2016
23/11
2016
Tower Bridge
£139
Book now
Nov 25, 2016
25/11
2016
Birmingham City Centre
£139
Book now
Nov 30, 2016
30/11
2016
Bristol
£139
Book now

DELEGATE FEEDBACK FOR OUR
EFFECTIVE COMMUNICATION SKILLS COURSE

PLEASE NOTE: ALL PRICES EXCLUDE VAT.

AVERAGE REVIEW: 89%  (4.4/5)  BASED ON 28 REVIEWS

Michele Sherman, Jun 15 2016
Course rating of 5 stars
"The course tutor, Candy, was very helpful and easy to talk to which helped with the communications part of the course. I particularly enjoyed the quiz we did and the play-acting section. I am currently considering what other courses I might like to do." Nigel Hibberd, Jun 10 2016
Course rating of 4 stars
"I enjoyed the training. The trainer was very nice and welcoming. " Nicola Kirkby, Jan 27 2016
Course rating of 5 stars
"I think your courses work better than those from other providers I have been on over the years, because you only teach small groups. With it being small groups, I think this helps you to learn more and they can also tailor it more to what you need out of the course." Laura Robinson, Aug 19 2015
Course rating of 4 stars
"Lyn was absolutly brilliant in every aspect of the day." Susan Crookes, Jul 17 2015
Course rating of 4 stars
"My tutor was Phillip, what a lovely bloke, easy to get along with, did not speak in jargon, was passionate about his topic and I was lucky to have his undivided attention given that I was the only candidate that day ...." Dena Trossell, Apr 29 2015
Course rating of 5 stars
"The course was excellent and I couldn't make any other suggestions for improvement: I really enjoyed the training and I felt I got a lot out of the day. " Irene Hadley, Apr 29 2015
Course rating of 5 stars
"The information flowed and it was interesting to listen to. I enjoyed the day on the course and it was an insight to how I can get the best out of my team. I will certainly recommend the course to others. " Janet Wollen, Feb 27 2015
Course rating of 5 stars
"The tutor was very good. I enjoyed the one to one session, to me i seem to understand more and can ask a lot more questions, it was very enjoyable. I left feeling very positive. Thank you. " Bijoy Roy, Dec 18 2014
Course rating of 4 stars
"i have enjoyed my time duirng the course and learnt a lot." Nicola Johnson, Dec 11 2014
Course rating of 4 stars
"the trainer was enthusiastic and engaging and made the course enjoyable. It was a bonus having only 2 participants because we were able to make the course more useful to our specific needs." Rhys Evans, Oct 14 2014
Course rating of 4 stars
"It was a good day and i have learnt a lot from this training. :)" Anna Krekorian, Oct 14 2014
Course rating of 4 stars
"The course leader was very friendly and helpful." Matona Mbungu, Oct 9 2014
Course rating of 5 stars
"I will definitely advise anyone wishing to attend this training to do so,as this was really useful. " Daniel Chapman, Sep 25 2014
Course rating of 5 stars
"I would like to highly commend our trainer. He was extremely helpful and informative. He also made the course a pleasure to take part in. " Stephen Carr, Sep 24 2014
Course rating of 4 stars
"The trainer was excellent, I will recommend this course to everyone. "

MORE INFORMATION FOR
EFFECTIVE COMMUNICATION SKILLS

General Information

All Activia communication skills training courses have been created, reviewed and developed to ensure up to date provision and constantly improving standards of content. Our Communication Skills training is interactive and classroom-based which maximises learning through the ability to ask questions and discuss specific issues.

Class Sizes

Maximum class size for Communication Skills courses is 10 delegates, which ensures that attendees get adequate time for personal attention from the instructor. At some of our centres, the maximum class size is 12 delegates.

Note that we never cancel our scheduled classes -- even if there are only one or two delegates -- so once you have booked, your place is assured.

For training at your offices, we can deliver classes of up to 15 delegates, though with bigger class sizes you must understand that there is less time for questions from delegates, and this may affect the quality of their experience.

How to book
Course, dates and delegate numbers
Decide on the Communication Skills course you want, the date(s) you can attend, and the number of delegates involved
Training location
Also decide whether you want training at your offices or at one of our centres
Speedy course booking
You can use the Speedy Quote option to contact us for a quick price, or you can book online from the schedule on this website
Call us
if at any time you want help or advice, or you want to book on the telephone, just call us on 0333 6000 111 to speak to one of our friendly training advisors

Note: With non-credit card bookings you must sign and return a Booking Form before we can confirm your training.

Also note: If you are a private individual you must pay by credit card at the time of booking.

The confirmation process
Course places allocated
Your place is allocated, along with workbooks (and lunches if it's at our centre)
Booking confirmation
You receive an official confirmation, with joining instructions (and directions if it's at our centre)
Training invoice
You receive a VAT invoice

Note: Please allow 1 - 2 working days for your confirmation and invoice.

What happens on the day

If you are coming to our centre, dress code is smart casual.   Refreshments and a free buffet lunch will be provided, but please note that, as a training company who relies on caterers, we are unable to reliably provide for differing dietary requirements, so if you are in any doubt then please bring your own.   The timetable is as follows:

9:15

ARRIVAL TIME

9:30

TRAINING STARTS

11:00

MID-MORNING BREAK



1:00

ONE HOUR LUNCH BREAK

3:15

MID-AFTERNOON BREAK

4:30

WRAP UP

Note: break times can vary according to the needs of the training, and course duration for smaller class sizes are usually shorter because fewer delegates have fewer questions !

For training at your offices, this itenerary can be varied by prior arrangement.

What you get

With your Communication Skills training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge.

Every delegate on a Communication Skills course also gets an Activia Training Attendance Certificate.

GET IN TOUCH

Call us on:
0333 6000 111

   You can Email us direct (You'll usually get a response within 2-3 working hours)
   Or fill out the details below and we'll be in touch very soon:
SEND MESSAGE

EFFECTIVE COMMUNICATION SKILLS

We can enhance your skills with training for Business Communication at any of our twelve training centres UK wide, or we can come to your offices: if you have groups of three or more staff who need training, this is a very convenient, flexible and cost effective option. Moreover, most of our communication skills courses are 1 day, which keeps "out of office" periods for attendees to a minimum.

We have been delivering effective communication skills all over the UK since 1995 and have continually developed our philosophy of high quality, flexible and results-driven provision of training courses for Communication skills to ensure constantly improving standards of quality.   So you can be confident that we have the expertise, and the experience, to give you a great return on your investment in courses for Communication Skills.

Why not contact us today to see how we can help with providing your courses for Communication Skills ?


Stay in touch

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Contact Details

Activia Training

Locations Address: Head Office, Regus House,
268 Bath Road
Slough, Berkshire SL1 4DX

Phone Sales:           0333 6000 111

Service:       0333 6000 555

Accounts:    0333 6000 777



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